To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1715)
Positive reviews(1684)
Reviews with photos/video(147)
Easy to get around(146)
Close to metro(85)
Friendly front desk staff(79)
Delicious breakfast(72)
Perfect for business trips(36)
Convenient for shopping(36)
Excellent afternoon tea(23)
Stayed multiple times(21)
Negative reviews(31)
jackykay
Featured Room (Double bed)
Stayed in Apr 2023
Couples
7 review
3.7/5
Posted on May 26, 2023
The environment is good and the service is good. The room is about 430 Hong Kong dollars a night, but the air-conditioning is only windy. It takes a while to change the room. Unfortunately, the air-conditioning just has windy. The weather is too hot and I didn’t sleep all night. I am disappointed
Response from Property: 尊敬的賓客您好,感謝您對本店的支持並提出寶貴的建議,您提出的意見我們已經反饋給相關部門並加以改進。非常抱歉給您帶來了不好的體驗,有機會來還希望您入住我們的酒店,期待您的下次光臨,維也納寶安翻身地鐵站店的全體員工祝您生活愉快,事事順利!
Guest User
Superior Double Room
Stayed in Apr 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on May 28, 2023
Very nice hotel which enriched the travelling experience in Shenzhen
Response from Property: 非常感謝您的點評和鼓勵,看到您的誇讚,小夥伴們的心裏美滋滋的。本店今年已全面升級為維也納5.0版本,酒店一直以來想給每一位住店客人提供的是一個自由、放鬆的居住空間,讓您零壓力的享受旅遊目的地度假的樂趣,遇見您真好!祝福您和家人永遠幸福,身體健康!我們珍藏,期待重逢,願您開心每一天!
C_cc
Deluxe Room (2 beds)
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Ok OK OK OK OK OK
Response from Property: 尊敬的貴賓您好,感謝您選擇入住維也納酒店寶安翻身地鐵站店並抽出寶貴的時間對我們進行誠摯的點評。我們的用心就是希望能給出門在外的您帶來舒心,記得常關注我們並把我們推薦給您身邊的朋友哦~ 本店今年已全面升級為維也納5.0版本,酒店有寬敞明亮的客房、豪華美味的餐廳、悠閑充實的書吧、商務暢談的茶室、貼心乾淨的洗衣房等您來體驗哦!酒店的影音房及健康房(帶有免費按摩椅)已隆重上線,歡迎您到店體驗,祝您生活愉快!
Ravi Mangukiya
Healthy Double Bed Room
Stayed in May 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 17, 2023
Very good hotel at this budget.
Response from Property: 過春日夏風秋葉冬雪,也踏遍南水北山東麓西嶺,可這四季春秋,滄山泱水都不及您沖我展眉一笑,本店已全新裝修升級為維也納5.0版本,酒店有寬敞明亮的客房、豪華美味的餐廳、悠閑充實的書吧、商務暢談的茶室、貼心乾淨的洗衣房等您來體驗哦!感謝您的喜愛,倍感感動與開心,沒有最好,只有更好!我們會繼續努力,不斷前進!期待與您的下次相遇
Guest User
Superior Double Room
Stayed in Nov 2023
Solo travelers
4 review
4.0/5
Very Good
Posted on Jan 2, 2024
Good service
Response from Property: 尊敬的賓客,您好!感謝您選擇維也納酒店寶安翻身地鐵站店,我們將竭盡全力以最好的環境、完美的服務為您增添愉悦而美好的回憶,很榮幸得到您的認可。本店距5號線翻身站步行僅5分鐘路程,酒店距歡樂港灣摩天輪2公里,壹方城只有1公里呢,距寶安機場僅需25分鐘左右的車程,周邊小吃一條街,吃喝玩樂都特別方便哦~ 再次感謝您對我們的支持,我們期待您的再次光臨,祝您旅途愉快~
Guest User
Superior Double Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The hotel has complete facilities, the rooms are clean and tidy, and the service is warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Vienna Hotel Baoan Fanshen Subway Station Branch and taking the time to leave us a sincere review. Our intention is to bring you comfort when you are away from home. Remember to follow us and recommend us to your friends~ Our store has been fully upgraded to Vienna version 5.0 this year. The hotel has spacious and bright rooms, luxurious and delicious restaurants Restaurants, leisurely and fulfilling book bars, tea rooms for business conversations, and considerate and clean laundry rooms are waiting for you to experience! The hotel's audio-visual room and health room (with free massage chairs) have been grandly launched. You are welcome to experience it in the store. I wish you a happy life!
tmbaw
Superior Double Room
Stayed in Mar 2023
Business travelers
66 review
5.0/5
Outstanding
Posted on Apr 4, 2023
A very good hotel, hygienic and clean, complete facilities, cost-effective. The hotel service staff has a good attitude, and the breakfast is in line with my personal appetite. The hotel is convenient to travel, and it is a good choice for business trips and vacations. If you have the opportunity, you will choose to stay here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and love for Vienna Hotel Baoan Fanshen Subway Station. It is a great honor to bring you a satisfactory experience. It is our sacred and great mission to serve every customer well, and we will work harder Strive to be the best. In 2022, the hotel has been newly renovated and upgraded to version 5.0 of Vienna. The hotel has spacious and bright rooms, a luxurious and delicious restaurant, a leisurely and fulfilling book bar, a tea room for business talks, and a considerate and clean laundry room waiting for you to experience it! Thank you again for your affirmation of the hotel, and look forward to your next visit. All the staff of Vienna Baoan Fanshen Subway Station wish you a happy life and everything goes smoothly!
Guest User
Deluxe Double Room
Stayed in Oct 2022
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 11, 2022
I have always lived in Vienna on business trips. I feel at ease. The price is not expensive and the price/performance ratio is high. This hotel is really close to the subway, just a few minutes' walk. The neighborhood is very bustling. There are a lot of food and drink, and the sound insulation is good
Original TextTranslated by Google
Response from Property: Thank you for your stay and praise during your busy schedule. It is an honor to bring you a satisfactory experience. Your comments are the driving force for us to move forward. We will repay you with better hygiene and service~ The hotel is walking distance from Turning Station of Line 5 It only takes 5 minutes, and the subway directly connects to Shenzhen North Railway Station High-speed Railway Station, Bao'an International Airport, Shenzhen International Convention and Exhibition Center, Bao'an Stadium, etc. It is very convenient to visit nearby attractions. Thank you again for your support and affirmation of our work, and look forward to your visit again , I wish you a happy life and success in everything!
Guest User
Deluxe Room (2 beds)
Stayed in Oct 2022
Family
13 review
4.2/5
Very Good
Posted on Dec 1, 2022
Downstairs is very lively, there are a lot of delicious food, and it is very close to the subway
It can be seen that the hotel is very old, and it is much more comfortable after renovation
But the door of the bathroom takes up a lot of space, so it is not very convenient. It would be best to change it to a sliding door
Hygiene needs to be strengthened, the floor and sofa are sticky
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel as your place of stay for this trip. We are very moved to see your evaluation of our hotel so meticulously and attentively. Thank you for your support to the hotel. We can provide you with thoughtful, careful, It is an honor for each of our employees to provide high-quality and distinguished services. Thank you for your thoughtful comments and sharing your stay experience with us in spite of your busy schedule. Your trust and evaluation made us feel extremely warm and motivated. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of customers. We hope that our warm service will make you feel at home and give you Provide a comfortable rest stop during the journey, and look forward to your coming to our house as always~ Remember to order 5 stars next time~
Response from Property: 尊敬的賓客,感謝您選擇入住維也納寶安中心翻身地鐵站店,非常抱歉沒能給您圓滿的入住體驗 關於您反饋的問題我們也極度重視,因酒店過年期間大部分員工回家過年,客房人手不夠,等房時間過久,沒能讓您滿意我們深表歉意,酒店全體同事期待您的下次光臨,感受我們的努力,祝您工作順利,闔家幸福!
Response from Property: 尊敬的賓客,感謝您選擇入住維也納寶安中心翻身地鐵站店,非常抱歉沒能給您圓滿的入住體驗 關於您反饋的問題我們也極度重視,前幾天夜晚氣温較低,酒店空調採用的是中央空調,主機的工作模式設定製暖時,會製造暖氣通過管道輸送到所有房間,模式設定製冷時亦是如此,房間的操作面板是無法改變工作模式衹能調節風力大小和温度。我們是根據天氣情況和大部分客人的要求來決定的,現在是冬天,氣温在十幾度,所以我們開啟的是制暖模式非常感謝您提的寶貴意見,幫助我們改進和進步,沒能讓您滿意我們深表歉意,酒店全體同事期待您的下次光臨,感受我們的努力,祝您工作順利,闔家幸福!
Response from Property: 尊敬的賓客,您好,感謝您選擇入住維也納深圳寶安中心翻身地鐵站店,實在抱歉此次入住沒能給您帶來完美的入住體驗,針對您提出的問題我們高度重視,第一時間也進行了查監控核實,客房大姐有按一客一換一消毒的制度第一時間撤出布草,全部更換為新的布草,房間客房主管也進行查房後才會放房開給客人,關於您提出減免兩晚房費的事情,系統已經產生房費,實在抱歉沒能滿足您的需求,再次感謝您的入住,祝您生活愉快
Response from Property: 尊敬的賓客,感謝您選擇入住維也納寶安中心翻身地鐵站店,對於您在酒店本次入住期間的經歷,我們深表歉意,入住期間有任何問題可致電前台電話,我們會第一時間為您解決,感謝您所反饋的問題,另外近段時間早晚氣温較低,酒店空調採用的是中央空調則夜晚我們調整的是制暖模式,酒店一直致力於為家人提供一個温馨舒適的入住環境,乾淨整潔的房間,可以讓家人有一個舒適的入住環境,非常感謝您提的寶貴意見,幫助我們改進和進步,期間對您造成的不便,我們深表歉意,期待您的下次入住,祝您生活愉快
Response from Property: 尊敬的賓客,您好!感謝您選擇維也納酒店寶安翻身地鐵站店,我們將竭盡全力以最好的環境、完美的服務為您增添愉悦而美好的回憶,很榮幸得到您的認可。本店距5號線翻身站步行僅5分鐘路程,酒店距歡樂港灣摩天輪2公里,壹方城只有1公里呢,距寶安機場僅需25分鐘左右的車程,周邊小吃一條街,吃喝玩樂都特別方便哦~ 再次感謝您對我們的支持,我們期待您的再次光臨,祝您旅途愉快
Response from Property: 尊敬的賓客,您好!感謝您選擇維也納酒店寶安翻身地鐵站店,我們將竭盡全力以最好的環境、完美的服務為您增添愉悦而美好的回憶,很榮幸得到您的認可。本店距5號線翻身站步行僅5分鐘路程,酒店距歡樂港灣摩天輪2公里,壹方城只有1公里呢,距寶安機場僅需25分鐘左右的車程,周邊小吃一條街,吃喝玩樂都特別方便哦~ 再次感謝您對我們的支持,我們期待您的再次光臨,祝您旅途愉快