Hilton Garden Inn Shenzhen Nanshan Avenue

Hilton Garden Inn Shenzhen Nanshan Avenue Reviews

Hilton Garden Inn Shenzhen Nanshan Avenue

1039 Nanshan Ave, Nanshan Dist Guangdong Province, Shenzhen, 518000, China, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Hilton Garden Inn Shenzhen Nanshan Avenue
Hilton Garden Inn Shenzhen Nanshan AvenueHilton Garden Inn Shenzhen Nanshan AvenueHilton Garden Inn Shenzhen Nanshan Avenue
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Hilton Garden Inn Shenzhen Nanshan Avenue Guest Reviews

4.7/5
Outstanding
2417 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2417)
Positive reviews(2358)
Reviews with photos/video(419)
Large rooms(225)
Friendly front desk staff(208)
Delicious breakfast(128)
Perfect for business trips(127)
Would stay again(82)
Close to metro(49)
Awesome gym(9)
Negative reviews(57)
I Kwok
Twin Deluxe Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 27, 2024
Staff are all very friendly, especially Tina at check in. Room service Ayi is very helpful & didn’t mind making a few runs, offered us kids’ slippers, toothbrush and extra towels when she saw our kids. Beds are clean and comfy, wish they’re a bit bigger then it would be perfect! Location is good, walking distance to Raffles and lots of restaurants close by. Will return!
Response from Property: Dear Guest, We sincerely appreciate your trust in choosing to stay with us again.It is always encouraging to hear positivefeedback, particularly when it comes from those who matter the most-you! We do hope that on your next visit we could also be the home away from home and provide our promised service.In the mean time all the associates from Hilton Garden Inn Shenzhen Nanshan Avenue are lookingforward to welcoming you back to discover you rejuvenated journey.
Daniel Czerwinski
Twin Guest Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Very good stay together with my father. There’s laundry room with dryers and they already provide the laundry detergent as well. Food was good. Location is also good.
Response from Property: Dear Guest, We sincerely appreciate your trust in choosing to stay with us again.It is always encouraging to hear positivefeedback, particularly when it comes from those who matter the most-you! We do hope that on your next visit we could also be the home away from home and provide our promised service.In the mean time all the associates from Hilton Garden Inn Shenzhen Nanshan Avenue are lookingforward to welcoming you back to discover you rejuvenated journey.
Salina L
Twin Guest Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Reya and Betty both are very nice! And the room is very tidy and clean!
Response from Property: Dear Guest, We sincerely appreciate your trust in choosing to stay with us again.It is always encouraging to hear positivefeedback, particularly when it comes from those who matter the most-you! We do hope that on your next visit we could also be the home away from home and provide our promised service.In the mean time all the associates from Hilton Garden Inn Shenzhen Nanshan Avenue are lookingforward to welcoming you back to discover you rejuvenated journey.
Haydarov
Twin Deluxe Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The location of the hotel is very convenient to get around, Sea World and ferris wheel are within half an hour by car. Staff were very friendly and kind, especially Betty at the front desk.
Response from Property: Dear Guest, We sincerely appreciate your trust in choosing to stay with us again.It is always encouraging to hear positivefeedback, particularly when it comes from those who matter the most-you! We do hope that on your next visit we could also be the home away from home and provide our promised service.In the mean time all the associates from Hilton Garden Inn Shenzhen Nanshan Avenue are lookingforward to welcoming you back to discover you rejuvenated journey.
Guest User
Twin Guest Room
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Jan 10, 2025
Clean, new and cozy hotel. Best thing is the room size. Perfect for family staying with kids.
Response from Property: Dear Guest, We sincerely appreciate your trust in choosing to stay with us again.It is always encouraging to hear positivefeedback, particularly when it comes from those who matter the most-you! We do hope that on your next visit we could also be the home away from home and provide our promised service.In the mean time all the associates from Hilton Garden Inn Shenzhen Nanshan Avenue are lookingforward to welcoming you back to discover you rejuvenated journey.
Guest User
Twin Guest Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Love the space in this hotel, staff was very accommodating as we needed a connecting room for the kids. It’s not my first time in this hotel but definitely won’t be my last!
Response from Property: Dear Guest, We sincerely appreciate your trust in choosing to stay with us again.It is always encouraging to hear positivefeedback, particularly when it comes from those who matter the most-you! We do hope that on your next visit we could also be the home away from home and provide our promised service.In the mean time all the associates from Hilton Garden Inn Shenzhen Nanshan Avenue are lookingforward to welcoming you back to discover you rejuvenated journey.
Mak
King Guest Room
Stayed in Nov 2024
Couples
6 review
3.7/5
Posted on Dec 30, 2024
the service is very good and the hotel is very clear Regards /Mak and Janice
Response from Property: Dear Guest, We sincerely appreciate your trust in choosing to stay with us again.It is always encouraging to hear positivefeedback, particularly when it comes from those who matter the most-you! We do hope that on your next visit we could also be the home away from home and provide our promised service.In the mean time all the associates from Hilton Garden Inn Shenzhen Nanshan Avenue are lookingforward to welcoming you back to discover you rejuvenated journey.
JessieJY
Hilton Rainbow Princess Parent-Child Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Nice and comfy room, hotel staff were friendly. Location was good, 30min drive to airport. Breakfast choice was not too much but good enough for a healthy breakfast.
Response from Property: Dear guests, thank you for choosing to stay at Hilton Garden Inn Shenzhen Nanshan Avenue and for your comments on the hotel's living experience. We look forward to your next stay. The hotel will provide you with five-star services that will give you value for money. Your support is the driving force for our progress. We hope to meet you again soon. I wish you a smooth journey and a happy life!
Man
King Guest Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Very nice service and excellent living environment, will definitely revisit
Response from Property: Dear Guest, We sincerely appreciate your trust in choosing to stay with us again.It is always encouraging to hear positivefeedback, particularly when it comes from those who matter the most-you! We do hope that on your next visit we could also be the home away from home and provide our promised service.In the mean time all the associates from Hilton Garden Inn Shenzhen Nanshan Avenue are lookingforward to welcoming you back to discover you rejuvenated journey.
Huyagaa
Twin Guest Room
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 21, 2024
Very comfortable. Clean and big room. Delicious breakfast
Response from Property: Dear value guest:Renewal greetings from Hilton Garden Inn Shenzhen Nanshan Avenue! I sincerely appreciate your trust in choosing to stay with us at Hilton Garden Inn Shenzhen Nanshan Avenue. Reviewing your feedback, I really appreciate for your recognition, it is the best gift for the entire hotel .We do hope that on your next visit we can also deliver our promised service. In the meantime, my team and I look forward to welcoming you back to Hilton Garden Inn Shenzhen Nanshan Avenue discover your renewal journey.
rickylam903
King Guest Room
Stayed in May 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jun 13, 2024
it’s really good, must come back again 😍😍
Response from Property: 尊敬的賓客您好，感謝您選擇入住深圳南山大道希爾頓花園酒店，並且對酒店的居住體驗作出評價，期待您下次入住，酒店能提供讓您物超所值的五星服務。您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Guest User
Twin Guest Room
Stayed in Nov 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Good service, nice and modern decor, good value for the money.
Response from Property: 尊敬的賓客您好，感謝您選擇入住深圳南山大道希爾頓花園酒店，並且對於酒店住宿服務給予了良好的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Guest User
Twin Guest Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Tina. Rest service good feel welcome. Free upgrade for us good view
Response from Property: 尊敬的賓客您好，感謝您選擇入住深圳南山大道希爾頓花園酒店，並且對於酒店住宿服務給予了良好的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
Guest User
King Guest Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 4, 2024
This time I stayed at the Hilton Garden Inn Shenzhen Nanshan Avenue. The hotel is very good! Beautiful and neat! The customer service at the front desk is very helpful, especially Tina. I really appreciate her! I came from Hong Kong and needed to stay one night to apply for a Chinese Driving License. Shenzhen Vehicle Management office must need me to get an accommodation registration form. Tina tried her best to help me make this registration form. Will definitely stay in Hilton again next time. Thank you so much Tina and Hilton
Response from Property: Dear Guest, We sincerely appreciate your trust in choosing to stay with us again.It is always encouraging to hear positivefeedback, particularly when it comes from those who matter the most-you! We do hope that on your next visit we could also be the home away from home and provide our promised service.In the mean time all the associates from Hilton Garden Inn Shenzhen Nanshan Avenue are lookingforward to welcoming you back to discover you rejuvenated journey.
Nishaan
King Guest Room
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on Jun 20, 2024
I recently stayed at the Hilton Garden Inn Shenzen for a short weekend getaway and overall, my stay was quite pleasant. The hotel's location was convenient, with plenty of restaurants and shops within walking distance. The room was clean and comfortable, with a comfy bed and modern amenities. The staff were friendly and welcoming, and the check-in process was smooth and efficient. The hotel's lobby area was also nicely decorated and had a cozy atmosphere. However, there was one major disappointment - the breakfast. Unfortunately, the selection was limited and the food quality was not up to par. The continental breakfast spread was lacking in variety, with only a few pastries and cereals available. and the coffee was ununavailable Despite this, I would still recommend the hotel to others. The good far outweighs the bad, and I would consider staying here again in the future. Just be prepared for a mediocre breakfast experience.
Response from Property: Dear Guest, We sincerely appreciate your trust in choosing to stay with us again.It is always encouraging to hear positivefeedback, particularly when it comes from those who matter the most-you! We do hope that on your next visit we could also be the home away from home and provide our promised service.In the mean time all the associates from Hilton Garden Inn Shenzhen Nanshan Avenue are lookingforward to welcoming you back to discover you rejuvenated journey.