Holiday Inn Express Shenzhen North Station Reviews

Response from Property: Dear guest, we are honored to see your high evaluation of your stay experience! Thank you for your recognition of the free laundry service and gym facilities, which are the features we strive to create. In the future, we will continue to maintain and continuously optimize, and look forward to your stay again to experience more surprises and thoughtful services.

Response from Property: Dear guest, thank you for your visit. As one of the brands of InterContinental Hotels Group, we attach great importance to the quality and connotation of service, and are committed to providing warm, thoughtful, accurate and efficient professional services to every guest, bringing a wonderful experience of being at home. Our hotel is located in a very convenient area, about 4 minutes' walk from Baishilong subway station, and can easily reach every corner of the city. It is only a step away from Galaxy Coco City, Galaxy World, Shanghefang Food Street, and Baishilong Music Park. The shopping and leisure trip will surprise you beyond your expectations. We warmly welcome you to come again and wish you a happy life. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, we are sorry to hear that your stay was not as expected and that you were not satisfied with the breakfast. We apologize for the inconvenience. We take your feedback seriously and will work on improving our breakfast offerings. Our team is committed to providing a better experience for all our guests. We will review our menu and make necessary adjustments to ensure there are more choices and variety for you to enjoy. We appreciate your honesty and look forward to the opportunity to serve you again in the future. We will do our best to make your next stay more enjoyable and meet your expectations.Wish you have a nice day! IHG Social Listening Team

Response from Property: 親，感謝您的支持與誇讚！我們始終致力於為每一位客人提供貼心服務，很高興工作人員的態度得到了您的認可。房間大小沒能讓您完全滿意，我們會持續優化。便捷的位置方便您出行，盼您再次入住，體驗更多美好！分享

Response from Property: Dear guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and shared these with our team at first time. The variety of selections buffet breakfast is our hotel brand characteristics, has been highly favored of the majority of customers, we will also continuously strive to improve the quality of breakfast. Please feel free to contact us directly to share your suggestions. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Wish you have a nice day! IHG Social Listening Team

Response from Property: 尊敬的客人您好，感謝您此行入住我們酒店，能得到您的讚揚，小智一切的努力便是值得，很感謝您對我們服務工作的認可，看到您在我們酒店度過了美好入住時光，我們感到非常開心，我們真誠期望您出行的每時每刻，都能享受到來自酒店的悉心照顧，再次感謝您的寶貴評語，您的好評是我們前進的動力，我們會不斷努力，繼續為客户提供更貼心的優質服務，超越您的期待！歡迎您常來，祝您旅途愉快！智選假日賓客關懷團隊

Response from Property: Dear guest, thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. The hotel has 152 humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear guest, we apologize for any inconvenience caused by the difficulty in locating the hotel. We will look into ways to improve the signage and provide more clear directions to make it easier for future guests. Our team takes great pride in maintaining a clean and peaceful environment for our guests, and we are glad that you noticed and appreciated their efforts. At the same time, we are also proud of our front desk staff who always strive to provide excellent service and assistance to our guests. We will definitely pass on your kind words to Xiao He, Xiao Xie, and Xiao Jiang, and encourage them to keep up the good work. Once again, thank you for choosing our hotel and for sharing your experience with us. We look forward to welcoming you back in the near future. Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear guest, we sincerely thank you for your affirmation of Xiaozhi's service, as a member of the world's leading Intercontinental Hotels, we understand that for travelers who are away from home, sometimes the feeling of being touched is not from sudden surprise and romance, but from the meticulous care and care in life, we hope that Xiaozhi's care can bring you a sense of peace, we will continue to work hard to provide you with more impeccable professional services and details, and make the journey perfect, looking forward to meeting you again, I wish you a happy family! Xiaozhi Holiday Guest Care Team

Response from Property: Dear guest, thank you for your review. We are glad that you had a pleasant stay with us. We are happy to hear that our staff was able to upgrade your room for free. We strive to provide the best possible experience for our guests. Regarding the location, we understand your concern. We are constantly looking for ways to improve and provide more dining options for our guests. We are glad that our Hunanese restaurant was able to meet your needs. We appreciate your feedback on our price. We believe in providing value for money and are glad that you found our prices reasonable. Once again, thank you for choosing our hotel. We look forward to welcoming you back in the future. Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. Our humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear Guest, we are delighted to hear that you had a very satisfied stay with us. Thank you for your kind words about the complimentary indoor parking and the great service from our front desk. We are also glad that you found the hotel room clean. We always strive to provide the best experience for our guests and your feedback is greatly appreciated. It encourages us to keep up the good work and continuously improve. We look forward to welcoming you back in the near future and ensuring another wonderful stay for you. Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our front desk staff to be very helpful. Their dedication and commitment to providing exceptional service is truly appreciated.We are also glad that you enjoyed our free laundry facility, which we believe is a great convenience for our guests. Additionally, we are proud of our cleanliness and quiet ambience. We understand that a clean and peaceful environment is essential for a comfortable stay, and we are committed to maintaining these standards at all times.Once again, thank you for your feedback. Your satisfaction is our top priority, and we will continue to strive to exceed your expectations. We hope to welcome you back to our hotel soon.Best regards,IHG Social Listening Team

Response from Property: 親愛的客人，很開心您對酒店位置的認可！周邊地鐵站、食品站、購物中心環繞，無論是日常出行、生活採買，還是閑暇購物娛樂都超方便。我們盼您再次下榻，定會用更貼心服務，讓您的每一次入住都舒適又滿意 。