Alice Boutique Hotel (Shenzhen Baoan Honglang North Metro Station) Guest Reviews
4.1/5
261 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(261)
Positive reviews(225)
Reviews with photos/video(28)
Amenities were average(20)
Awesome stay(19)
Easy to get around(15)
Convenient location(12)
Great value for money(11)
Classy environment(10)
Close to metro(9)
Friendly front desk staff(5)
Negative reviews(36)
Anonymous User
Boutique Double Room
Stayed in Nov 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Quiant little hotel. Accessible.
Staff were friendly and accommodating even though they can’t speak English.
I’d stay here again if given another chance.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Hanxiang
Deluxe Business Double Room
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 30, 2023
Quite good live environment,nice experience. Very satisfied with the service
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
肥仔打Golf
Boutique Double Room
Stayed in Feb 2023
Solo travelers
94 review
5.0/5
Outstanding
Posted on Mar 29, 2023
Price ok
Clean room
Clean towels
Air conditioning ok cold
Come with brush teeth and things
Shower and shampoo
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Boutique Double Room
Stayed in Aug 2024
Business travelers
5 review
1.0/5
Posted on Sep 13, 2024
Can I stay for three days in a row in the summer? I asked for bed sheets, quilts, etc., but I didn’t tell them. The service attitude was very poor. The power in the bathroom was turned off during the day, and the price was still expensive.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。祝您生活愉快,工作順利!
Guest User
Deluxe Business Twin Room
Stayed in Aug 2024
Business travelers
2 review
1.1/5
Posted on Sep 12, 2024
Hygiene is worrisome, the towels are too rough, the water cups are disposable, sorry for the price.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。祝您生活愉快,工作順利!
Guest User
Deluxe Family Suite
Stayed in Aug 2024
Family
24 review
1.7/5
Posted on Sep 9, 2024
Very bad👎, poor hygiene, poor facilities, poor bedding, broken bathroom door, leaking plumbing, the single bed in the living room, hard like the floor, toilet/bathroom hygiene problems are too serious😱😓 Will not stay again
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。祝您生活愉快,工作順利!
Guest User
Deluxe Business Twin Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The surrounding area is very quiet, and there are many delicious food downstairs. The price is very affordable in Shenzhen.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Tianxiang2021stlb
Deluxe Triple Suite
Stayed in Jun 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The lady at the front desk was very enthusiastic and flexible. She made good arrangements considering the large number of us.
The room was also clean and tidy, and it would be nice to ask them to bring more bottles of water.
The overall feeling is pretty good!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Boutique Double Room
Stayed in Jul 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Sep 14, 2024
It's close to the subway station and convenient for traveling.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Business Twin Room
Stayed in Jul 2024
Family
10 review
3.8/5
Good
Posted on Aug 31, 2024
Too humid. Even the quilt was damp. Hygiene is average
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. I wish you a happy life and smooth work!
Guest User
Deluxe Business Twin Room
Stayed in Jul 2023
Business travelers
2 review
3.0/5
Posted on Sep 4, 2023
The location is okay, next to the subway station and convenient for traveling
There are a lot of things to eat around, with snacks and meals from all over the place.
There is a farmer’s market next to it, so you can cook your own meals.
The room is old, there is a lot of dust in the corners of the room, and the sound insulation is not good
Just live there
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. We have strengthened training for the guest room department to ensure meticulous hygiene and look forward to your next visit.
✠
Boutique Double Room
Stayed in May 2023
Business travelers
95 review
4.0/5
Very Good
Posted on Jun 5, 2023
It's just the front desk clerk, it's time to strengthen service awareness.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. The front desk department has been trained to enhance service awareness and we look forward to your next visit.
Guest User
Boutique Double Room
Stayed in Jun 2023
Couples
13 review
4.7/5
Amazing
Posted on Aug 4, 2023
The service is still in place, but when comparing the living environment and the price, I feel a bit shortchanged.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Deluxe Business Double Room
Stayed in Jun 2023
Business travelers
10 review
3.5/5
Posted on Jul 22, 2023
Hotel 5 minutes from the metro entrance. Check-in is quick. The room is large and the bed comfortable. Breakfast is Chinese (fried noodles, hard-boiled eggs, rice porridge, etc.).
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Boutique Double Room
Stayed in May 2023
Business travelers
4 review
3.2/5
Posted on Jun 3, 2023
The experience was relatively poor, there were cockroaches, the phone was not connected, the air conditioner temperature could not be adjusted, only the fan speed, it was too hot but not too cold under the quilt, I didn't have a good night's rest!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. The pest control company has been contacted to carry out pest control work in all rooms, and has also been reported to engineering maintenance personnel for phone inspection. The problem with the air conditioner is that after you set the temperature, the current room temperature will be displayed after a few seconds. The air conditioner temperature can be adjusted. We are very sorry for the inconvenience.