Qinjiang Hotel (Shenzhen International Convention and Exhibition Center Shajing) Guest Reviews
4.6/5
Very Good
314 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(314)
Positive reviews(286)
Reviews with photos/video(38)
Awesome rooms(41)
Classy environment(29)
Easy to get around(16)
Convenient parking(11)
Quiet & comfortable(8)
Large rooms(5)
Friendly front desk staff(4)
Close to metro(3)
Negative reviews(28)
Guest User
Deluxe Double Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The warm hospitality at the front desk and attentive service are impressive. The hotel has complete facilities and facilities. The room feels very clean and tidy. I will still choose this hotel for my next business trip and will also recommend this hotel to my friends.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for your five-star review. The gold cup and silver cup are not as good as your reputation! We will continue to uphold the concept of "safety and comfort" and insist on providing high-quality and safe services to every guest. Thank you again for visiting and wish you a happy life!
kuolong
Double Room (With Chess & Cards)
Stayed in Aug 2023
Business travelers
6 review
3.5/5
Posted on Sep 20, 2023
Qinjiang Hotel (Shenzhen International Convention and Exhibition Center Shajing Branch) is located in the center of Shajing on Xinsha Road. Next to it is Tianhong Shopping Mall and Wanjia Supermarket! 🧹Hygiene: The hygiene in the room is very good, and the details are well done. 🍃Environment: Very good, very warm, the colorful lighting in the lobby is good, and there is a snack restaurant downstairs! 🔔Service: The lady at the front desk has a sweet smile and the service is very good. I will choose it next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Response from Property: 尊敬的賓客:您好,非常感謝您的五星好評,金盃銀盃不如您的口碑!我們將繼續秉持‘’安心自在‘’的理念,堅持為每一位賓客提供優質安心的服務。再次感謝您的蒞臨,祝您生活愉快!
Guest User
Executive Room (2 Beds)
Stayed in Dec 2023
Family
3 review
1.0/5
Posted on Feb 20, 2024
半夜手機沒電,房間有個掃碼付費的充電器,充了一個小時,還是1%!體驗相當差!
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Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。房間設施有問題可以第一時間向前台反映,我們可無條件更換房間哦。也可以在第一時間聯繫前台説明情況呢,都會第一時間安排人員處理的,您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Other
5 review
4.0/5
Very Good
Posted on Oct 14, 2024
真的尷尬,敲門喊退房,拉着💩自己一個人在房間,真怕沒回答就破門而入了………你就不能電話停通知?
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Response from Property: 感謝您入住琴江酒店,並與我們反饋您的入住感想,非常抱歉,此次入住未能達到您的期望,其中是不是有什麼誤會呢,我們都是在一點半進行電話通知的呀。如果沒人接才會在14:00進行敲門,我們誠摯的希望與您取得聯繫,瞭解更多細節,以便做出相應的完善。您可以撥打酒店總機與我們反饋寶貴建議,希望我們的改進能迎來您的再次光臨!