Atour Hotel (Shenzhen Guangming New Town)

Atour Hotel (Shenzhen Guangming New Town) Reviews

Atour Hotel (Shenzhen Guangming New Town)

Building 3, Baoxin Science Park, Guangyuan 5th Road, Guangming District, Shenzhen, Guangdong, ChinaView Hotel Details
Atour Hotel (Shenzhen Guangming New Town)
Atour Hotel (Shenzhen Guangming New Town)Atour Hotel (Shenzhen Guangming New Town)Atour Hotel (Shenzhen Guangming New Town)
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Atour Hotel (Shenzhen Guangming New Town) Guest Reviews

4.8/5
Excellent
2145 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2145)
Positive reviews(2119)
Reviews with photos/video(152)
Delicious breakfast(271)
Friendly front desk staff(186)
Quiet & comfortable(139)
Convenient parking(97)
Perfect for business trips(87)
Many amenities(81)
Close to metro(22)
Nice elevator(15)
Negative reviews(26)
Guest User
Executive 2-bed Room
Stayed in Oct 2024
Business travelers
7 review
3.7/5
Posted on Dec 3, 2024
The stay was very nice, the location is very far away from the center of shenzen , but the metro is relatively close
Response from Property: Dear guest, hello! Duoer is very happy to see your good comments! The fatigue of the day seems to have disappeared. We will do every service detail carefully. Providing the best service for your family is what Duoer should do. We sincerely look forward to your next experience.
Yourtriptrip
Elegant Room
Stayed in Feb 2024
Couples
14 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Clean and tidy and Large. The location is easy to go. The room is well structured with seats and all equipments.
Response from Property: Thank you for your 5-point comment to Duo'er's family. Thank you for your trust and support. Duo'er believes in guests as his family, so that every trip you have the feeling of returning home. The care, consideration, and warmth of your family is the most sincere gift given by each Duoer. Ya Duo is a humanistic hotel with the theme of reading and humanistic photography. You should feel different from other hotels. I hope to meet you again. Duoer is waiting for you to come again.
Hkb777
Superior Room (2 Beds)
Stayed in Jul 2024
Business travelers
21 review
4.0/5
Very Good
Posted on Oct 26, 2024
Worth price . Clean and nice . Better than average hotels. Will try again .
Response from Property: 親愛的客官，您好！朵兒看到您的好評心裏美美噠，好欣慰！一天的勞累彷彿都消失啦，我們會認真做好每一個服務細節，為家人提供最優質的服務是朵兒們應該做的事，真誠期待客官的下次體驗哦
小美心鑫
Superior Double Room
Stayed in May 2023
Booked for others
1 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Will definitely comeback..it’s comfortable to and staff are really nice and helpful
Response from Property: Thank you for your 5-point review, dear, for your trust and support. Dolor believes that guests are family members, so that every time you travel, you have the feeling of coming home. The care, thoughtfulness, care, and warmth of family members are the most sincere gifts that every Dolor gives to relatives. Asia Duo is a cultural hotel with the theme of reading and cultural photography. You should feel the cultural and artistic atmosphere different from other hotels. I hope to meet you again. Duo is waiting for your coming again
Bixia
Elegant Room
Stayed in Aug 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Good location
Response from Property: 親愛的客官，您好！朵兒看到您的好評心裏美美噠，好欣慰！一天的勞累彷彿都消失啦，我們會認真做好每一個服務細節，為家人提供最優質的服務是朵兒們應該做的事，真誠期待客官的下次體驗哦
Guest User
Jimu Suite
Stayed in Nov 2022
Solo travelers
11 review
4.2/5
Very Good
Posted on Jan 8, 2023
It was a pretty neat and decent place. But there's nothing around here and you need to use a taxi to do what you need.
Response from Property: Thank you dear for your good comments to Duo's family. Although you did not get full marks from you, thank you for your trust and support. Dolor believes that guests are family members, so that every time you travel, you have the feeling of coming home. The care, thoughtfulness, care, and warmth of family members are the most sincere gifts that every Dolor gives to relatives. Asia Duo is a cultural hotel with the theme of reading and cultural photography. You should feel the cultural and artistic atmosphere different from other hotels. I hope to meet you again. Duo is waiting for your coming again
Expat
Elegant Room
Stayed in Apr 2022
Solo travelers
119 review
4.5/5
Great
Posted on May 9, 2022
Location in Guangming is near the mall, red bridge, OCT Farm, Hakka. Getting there is best by subway since the traffic is not advised with all of the construction going on. Hotel is clean, but rooms still need ventilation from previous smokers or small windows. Gym was right size for the need. Did not eat at restaurant, but it looked good. There’s another live venue within building, and martial arts gym attached. Reading area is spacious. I mainly had a check-in issue which required two calls from Trip.com, two WeChat accounts to communicate, a call from a bilingual third party, and at the front desk. It was basically because I was foreign and the district of Guangming is still quite developing their network. Overall, the price is made for the Atour name and could be adjusted if not including breakfast considering the location of the district is still developing. Otherwise, fine. Ask for hotel room necessities at check-in.
6/18
Response from Property: First of all, thank you for taking the time to leave your valuable comments here. I'm sorry that I didn't get your full score. I hope you can support us in the future. With your support, Doll's tomorrow will get better and better. Looking forward to your next check-in! We welcome you to visit our hotel again in the near future. Finally, Duoer wishes you good health and success in your work! Looking forward to your visit again~
Tapan Kumar
Superior Room (2 Beds)
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Ok. Henry
Response from Property: 感謝親愛的給朵⼉家的 5分點評，感謝您的信任與⽀持。朵⼉信奉客⼈為家⼈，讓 您的每⼀次旅⾏都有回到家的感覺，對家⼈的關懷，體貼，照顧，温暖，是每位朵⼉送 給親最真誠的禮物 ，亞朵是⼀家以閲讀和⼈⽂攝影為主題的⼈⽂酒店，您應該感受到了 與別的酒店不同的⽂化和藝術⽓息，多希望與您再次遇⻅。朵⼉等着您的再次到來哦！
Kelvin
Superior Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Friendly staff
Response from Property: 聽到您的讚美，朵兒心裏美滋滋的，但是我們會不驕不躁，努力服務每一位客人，您的開心就是我們最大的動力。朵兒最後祝您身體健康，工作順利！
Christopher Edward
Superior Room (2 Beds)
Stayed in Oct 2022
Family
11 review
5.0/5
Outstanding
Posted on Nov 13, 2022
Our stay at Atour Hotel was very comfortable and reasonably priced. The service was great and the staff were very accommodating. It is a great location, close to Hongqiao Park, Guangming Culture Artistic Center, Fenghuang Metro Station, and nearby shops, restaurants, and cafes. Highly recommended.
Response from Property: Dear guest: First of all, thank you for spending your precious time on this review. Although you have not received full marks from you, I still hope that you can leave your valuable comments so that we can supervise our improvement together. Atour advocates a humanistic, warm and interesting way of life, and providing every guest with neighborhood-like services is the concept we have always advocated. We sincerely hope that you can contact us to give us feedback on the problems you encountered during your stay. We We will continue to improve and strive to do our best, and hope to bring you a better staying experience next time! I wish you smooth work and a happy life, and look forward to your next visit!
abdellaoui anis
Superior Double Room
Stayed in Mar 2023
Business travelers
34 review
1.0/5
Posted on Jun 12, 2023
Not worth money we paid 🥵🥵🥵room has bad smell
Response from Property: Dear guest, first of all, thank you for taking the valuable time to leave your valuable feedback here. We apologize for not being able to provide you with the expected experience.Atour advocates a humanistic, warm, and interesting lifestyle, providing neighborhood like service to every guest is our always advocated concept. We will continuously improve and strive to do our best. We hope to bring you a better check-in experience next time! Wishing you smooth work and a happy life. Looking forward to your next visit!
Terry Theodorus Wilhelmus Maria
Superior Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Very good!
Response from Property: 感謝親愛的給朵兒家的 5分點評，感謝您的信任與支持。朵兒信奉客⼈為家⼈，讓 您的每⼀次旅⾏都有回到家的感覺，對家⼈的關懷，體貼，照顧，温暖，是每位朵兒送給親最真誠的禮物 ，亞朵是⼀家以閲讀和人文攝影為主題的⼈⽂酒店，您應該感受到了 與別的酒店不同的文化和藝術氣息，多希望與您再次遇見。朵兒等着您的再次到來哦~
INHYUK
Elegant Room
Stayed in Feb 2022
Business travelers
34 review
3.7/5
Posted on Mar 29, 2022
Location is.too far from downtown
Response from Property: 首先感謝您花費寶貴的時間在此留下您的寶貴意見。很遺憾沒能得到您的滿分好評，也希望未來您還能支持我們，有了您的支持，朵兒的明天會越來越好的，期待您下一次的再次入住！我們歡迎您在不久的將來再次光臨我們酒店，朵兒最後祝您身體健康，工作順利！期待您再次光臨喔~
martino_cheng
Superior Double Room
Stayed in Jul 2023
Couples
9 review
5.0/5
Outstanding
Posted on Aug 13, 2023
Good!
Response from Property: 感謝親愛的給朵⼉家的 5分點評，感謝您的信任與⽀持。朵⼉信奉客⼈為家⼈，讓 您的每⼀次旅⾏都有回到家的感覺，對家⼈的關懷，體貼，照顧，温暖，是每位朵⼉送 給親最真誠的禮物 ，亞朵是⼀家以閲讀和⼈⽂攝影為主題的⼈⽂酒店，您應該感受到了 與別的酒店不同的⽂化和藝術⽓息，多希望與您再次遇⻅。朵⼉等着您的再次到來~
Guest User
Elegant Room
Stayed in Aug 2022
Couples
1 review
5.0/5
Outstanding
Posted on Sep 10, 2022
goodgood
Response from Property: 看到滿滿的5分好評，讓朵朵心花怒放啊！簡直是太開心，太開心了。亞朵致力於為用户打造亞朵生活生態圈，即以酒店為起點，連接用户生活中各個方面，我們房間的備品全部都是把舒適性放在第一位的，以健康、綠色、清新為風格，以攝影和閲讀為主題，給您營造最舒適的入住環境，朵兒在此期待客官的下次光臨！不見不散喲