Weiyasi Executive Apartment Reviews

Response from Property: 尊敬的賓客： 您好！ 非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇， 為了您的信賴，我們將更加堅持不懈，維婭斯酒店永遠屹立於這個城市，等候您的來臨！不見不散哦！ 祝： 笑口常開^_^！

Response from Property: 尊敬的賓客： 您好！ 有時幸福只是一種感覺， 衹要用心感受， 它時刻縈繞在我們身邊， 記憶中的很多東西，因為幸福的感覺，時間再久，心境依然不變。享受生活，分享喜悦， 感謝您對我們的喜愛， 因為有您， 我們是幸福的！ 一直以來的支持， 感謝您對我們的關愛

Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. We pay attention to hotel hygiene every day. It may be that the room has just been cleaned and there is still the smell of cigarette smoke. But if you give us feedback about the exhaust system, we will solve it for you as soon as possible. We fix the bed sheets and quilt covers every day. If you feel the experience is not good, please contact us and we will try again and replace it for you. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay. The experience will make you feel our sincerity and also let you see that we at the hotel are constantly striving to improve. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.

Response from Property: Hello, after reading your review, I'm sorry that I didn't give you a satisfactory check-in experience. On the day you checked in, you called the front desk and said you would check in later, and asked if the room was consistent with the pictures on the platform. The front desk said we have three different The style suites have the same room equipment and facilities. I saw that the suite you booked for the first night was booked online. I compared the pictures and told you that the room was a suite with a balcony, a lawn and a view of the river. After I made it clear to you, you decided to have a suite with a lawn on the second floor, and I reserved that suite for you. The rooms are all the same. The room for the real-life shooting, one bedroom, one living room, one kitchen and one bathroom, this one is the same. , as for the refrigerator issue, we have relatively few rooms with refrigerators, so the room types and equipment displayed on the external network do not show that they have refrigerators. When you arrived at the hotel that night, you asked for a room with a refrigerator and said that there were Chinese medicine to be placed, because the room was already full that day. There is no refrigerator that can be moved there. Then you told the platform about this, and after negotiation, they agreed to send you a refrigerator after you check out the next day. Because the room with the refrigerator happened to be extended the next day, and the front desk said that there was a refrigerator at the front desk. I can leave it at the front desk to make a place for you to put the Chinese medicine. You said it was too much trouble and you didn’t want to bother. The front desk also said that they would bring you the Chinese medicine and bring it to the front desk to ice it. You don’t have to go there yourself. You haven’t replied yet. Contact the platform, and then ask the platform to contact us. Then the front desk also contacted the person in charge that night and went to another hotel to borrow a refrigerator and send it to you. As for the issue of the elevator card, you only said that the room was released, not that Where to put it? I asked you if you still remember where to put it. Your answer was that you couldn’t remember and asked our aunt to go to the room to look for it. She searched for a long time but couldn’t find the elevator card. Then you said that you didn’t have much money and asked us to target your 50 Yuan Elevator Card opens an invoice for a personal elevator card. Because we only have accommodation invoices, we refund the 50 yuan to your account. We did not say that we were retaliating for the 50 yuan you collected, but you checked out. It seemed like I was retaliating and made the room very messy and dirty. From the bedroom to the living room to the sofa and coffee table, there were piles of garbage. The bath towels were also thrown directly on the floor. Finally, I want to say that we are doing our business well. No, we will listen to your opinions with an open mind. We will do our best to create a comfortable room for you according to your needs, so that you can enjoy the warmth of our hotel during your short stay in Shenzhen. The weather has cooled down. We hope that guests who come to our hotel can sleep soundly and stay in good health.

Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. We have multiple sets of rooms, but the styles are different. They are all one-bedroom and one-living room. Your room type has not been modified at all. It is said that our front desk has violated your privacy by checking in. Now you need to show your ID card to check in to the hotel or apartment. , this is clearly stipulated. Here, you can view the room first and then move in. If you are not satisfied with the room facilities or equipment, you can cancel the subscription and change rooms.

Response from Property: Dear, after seeing your review, we are very sad that we were not able to give you a satisfactory check-in experience. We will clean our room after check-out. You told us on WeChat last night about the unstable water pressure. Yes, we told you to call the real estate agent to take a look. You said it didn't matter, and then we didn't call the real estate agent. There are two bathrooms in the room with hot water, and the hot water is stable. As for the remote control of the exhaust fan in the toilet You said that the air conditioner is not working, maybe the battery is out of power. You can contact our front desk via WeChat to get it replaced. You didn’t tell us via WeChat. Also, the air conditioner in the room you said is noisy should be because you turned on the fresh air system by mistake. The switch for the fresh air system is right next to the light switch. The rooms booked are all taken in real scenes. The purpose of asking guests to add our WeChat account at the front desk is to make it easier for guests to contact us. If you have any questions or questions about the room, you can contact us as soon as possible. And solve it as soon as possible. All the problems you encountered can be solved by contacting us on WeChat. However, you didn't. Instead, you silently left a negative review. It's really sad😔

Response from Property: Dear guest, thank you for your review of our hotel! Vias Pure Waterfront Apartment is a young and vibrant hotel. It shows the unique charm of the hotel to guests with its simple style and warm and considerate service. The encouragement from guests is the greatest support and encouragement to the hotel. We will serve every family with our heart and look forward to meeting you next time.

Response from Property: Dear guest, thank you for your review of our hotel! Vias Pure Waterfront Apartment is a young and vibrant hotel. It shows the unique charm of the hotel to guests with its simple style and warm and considerate service. The encouragement from guests is the greatest support and encouragement to the hotel. We will serve every family with our heart and look forward to meeting you next time.

Response from Property: Dear guest, thank you for your review of our hotel! Vias Pure Waterfront Apartment is a young and vibrant hotel. It shows the unique charm of the hotel to guests with its simple style and warm and considerate service. The encouragement from guests is the greatest support and encouragement to the hotel. We will serve every family with our heart and look forward to meeting you next time.

Response from Property: Dear guest, thank you for your review of our hotel! Vias Pure Waterfront Apartment is a young and vibrant hotel. It shows the unique charm of the hotel to guests with its simple style and warm and considerate service. The encouragement from guests is the greatest support and encouragement to the hotel. We will serve every family with our heart and look forward to meeting you next time.

Response from Property: Dear, after seeing your review, we are very sad that we were not able to give you a satisfactory check-in experience. Our positioning is accurate. If you can't find it, you can call us and we will definitely pick you up. You have left for more than 20 years. There was no call during this period, otherwise we would definitely give you directions and go down to pick you up. Later you called downstairs and we made it clear that we were checking in at 719 on the 7th floor of Building B. At that time, the only rooms were in Building A. There is currently no room in Building B. We saw that you did not have an umbrella, so we lent you an umbrella. We will try our best to help you. I am sorry to see your review, but thank you for choosing our store. I wish you a happy trip.

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.

Response from Property: Dear guest, thank you for your review of our hotel! Vias Pure Waterfront Apartment is a young and vibrant hotel. It shows the unique charm of the hotel to guests with its simple style and warm and considerate service. The encouragement from guests is the greatest support and encouragement to the hotel. We will serve every family with our heart and look forward to meeting you next time.

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.