Starry Hotel

Starry Hotel Reviews

Starry Hotel

No.1024 Buji Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Starry Hotel
Starry HotelStarry HotelStarry Hotel
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Starry Hotel Guest Reviews

4.7/5
Outstanding
358 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(358)
Positive reviews(347)
Reviews with photos/video(60)
Large rooms(43)
Friendly front desk staff(32)
Delicious breakfast(11)
Convenient parking(11)
Nice bathtub(7)
Stayed multiple times(6)
Excellent room layout(6)
Close to metro(5)
Negative reviews(11)
jacyie
Deluxe Room (2 beds)
Stayed in Oct 2024
Family
30 review
3.2/5
Posted on Nov 24, 2024
The room too big,but air condition not enough cold I sleep very difficult.
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable comments are very important to us. We will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Denmarker
Deluxe Room (Double bed)
Stayed in Nov 2023
Couples
35 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Spacious room, cozy style, clean, breakfast on Ground floor
Response from Property: Every reply is filled with thoughts; every word is filled with true feelings; life is not only about the present, but also poetry and distant fields!Behind this noisy and bustling city, I only hope that Xiaoqi can bring you a peaceful spiritual home. Xiaoqi is waiting for you to "go home"
Liam UK
Executive Room (Double bed)
Stayed in Nov 2022
Couples
5 review
3.7/5
Posted on Dec 31, 2022
The location of the hotel is very confusing and obscure. The service in the hotel is very good and the staff are very helpful. The price of the breakfast is very high for what they have available and I have had much better quality food for far less. Overall I feel the price of the hotel is overpriced for the amenities and location of it, but if I had to stay there again I probably would. Maybe they should consider lowering the price of their breakfast and rooms as I really don't see the justification in the cost co.pared to other hotels
Response from Property: Dear guests, thank you for choosing Shenzhen Qi Hotel. Thank you very much for your support and trust in the hotel. Your comments and suggestions have been received, we look forward to your visit again, we will continue to work hard to provide you with a more comfortable and quiet experience ~~~
Guest User
Deluxe Room (Double bed)
Stayed in Jan 2025
Couples
5 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Good👍
Response from Property: 感謝您的選擇，小棲們能得到您的肯定與讚揚是小棲無盡的榮幸。非常感謝您對酒店的支持與信任。期待您的再次光臨，我們將繼續努力，為您提供更加舒適安靜的入住體驗~~~
Joe
Standard Room (Double bed)
Stayed in Jan 2024
Travel with friends
1 review
3.0/5
Posted on Feb 13, 2024
Normal
Response from Property: 感謝您的選擇，小棲們會盡力完善酒店的設施及衞生還有服務方面會加強訓練。非常感謝您對酒店的支持與信任。期待您的再次光臨，我們將繼續努力，為您提供更加舒適安靜的入住體驗~~~
Guest User
Special Queen Room
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Jan 15, 2024
good.
Response from Property: 感謝您的選擇，小棲們能得到您的肯定與讚揚是小棲無盡的榮幸。非常感謝您對酒店的支持與信任。期待您的再次光臨，我們將繼續努力，為您提供更加舒適安靜的入住體驗~~~
Guest User
Standard Room (2 beds)
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 30, 2025
I am very satisfied with both the service and the accommodation. It has its own independent lobby and parking space, and it also provides free upgrades
Original TextTranslated by Google
Response from Property: Thank you for your choice. It is our endless honor to receive your affirmation and praise. Thank you very much for your support and trust in the hotel. We look forward to your visit again. We will continue to work hard to provide you with a more comfortable and quiet stay experience~~~
Guest User
Standard Room (2 beds)
Stayed in Dec 2024
Family
3 review
4.0/5
Very Good
Posted on Jan 24, 2025
The breakfast lady was very nice and the service was good and enthusiastic. There was freshly ground coffee. However, the hygiene was not good. Although I brought disposable towels, the hotel's towels were visibly dirty. The towels were gray. I probably won't stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing us. We are very sorry that you had a bad stay experience. We have reported the problem to the housekeeping department and we will make corrections immediately. The front desk will also prepare disposable towels for guests to choose from. We apologize to you again and hope to have another opportunity to serve you and provide you with a more comfortable and quiet stay experience~~~
Gloriasyy
Standard Room (2 beds)
Stayed in Dec 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The room is very large and has a great sense of space The service is very enthusiastic. The bathroom is separated into dry and wet areas. Unique decoration style and design The mattress is very comfortable and the bed is very big Robots delivering food The overall feeling is very good. I really like it. The stay experience was very good. Very good
Original TextTranslated by Google
Response from Property: Thank you for your choice. It is our endless honor to receive your affirmation and praise. Thank you very much for your support and trust in the hotel. We look forward to your visit again. We will continue to work hard to provide you with a more comfortable and quiet stay experience~~~
kay1003
Standard Room (Double bed)
Stayed in Dec 2024
Couples
4 review
3.5/5
Posted on Jan 21, 2025
The air conditioner in the room cannot be separated for heating and cooling, which is indeed not very friendly. The room was a bit surprising. I would like to give a thumbs up to the lady at the front desk on the day of check-out. She was very helpful. There are many choices for ordering takeout!
Original TextTranslated by Google
Response from Property: Thank you for your choice. We are very sorry that you had a bad experience. The hotel will work hard to improve its service. We look forward to your visit again and let us provide you with a more comfortable and quiet stay experience~~~
Guest User
Standard Room (Double bed)
Stayed in Nov 2024
Couples
9 review
1.2/5
Posted on Dec 29, 2024
I have stayed in more than 10 hotels in Shenzhen, and this one is the worst. It has poor hygiene, bad air, and every room is very toasty. The picture is of a bathroom shower curtain, which is severely moldy. Advantages: big Disadvantages: There is a drain in the toilet. It stinks, stinks, stinks There is no air conditioning, only heating. The room is so hot, so hot, so hot. I asked the sister at the reception desk to open the window. I opened the window and smelled second-hand smoke, second-hand smoke, second-hand smoke. I also listened to the road noise. The corridor and the hotel lobby were both cooler. room
Original TextTranslated by Google
Response from Property: Xiaoqi is very sorry that we did not provide you with satisfactory service during this stay! The hotel attaches great importance to your feedback and will actively correct the problem you mentioned. The inability to turn on the air conditioner and heater at the same time is indeed a shortcoming of the hotel equipment. We once again solemnly apologize to you and will continue to improve the quality of service and ensure the quality of hygiene in the future. In this regard, Xiaoqi sincerely invites all customers to be our supervisors and welcomes you to stay again at any time to give us a chance to make up for it and give you a comfortable stay experience!
Guest User
Deluxe Room (Double bed)
Stayed in Nov 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Jan 15, 2025
This hotel is a must-visit. The facilities are good, the bed is big and comfortable, it is quiet and not noisy, and the transportation is very convenient. There is a subway station a little further down.
Original TextTranslated by Google
Response from Property: Thank you for your choice. It is our endless honor to receive your affirmation and praise. Thank you very much for your support and trust in the hotel. We look forward to your visit again. We will continue to work hard to provide you with a more comfortable and quiet stay experience~~~
chan82
Deluxe Room (2 beds)
Stayed in Nov 2024
Family
18 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel is in a good location, not far from the subway station, and it won't be noisy at night. The room is large, and the bathroom is separated from wet and dry. The health room has complete facilities and is new and clean. Among the breakfast options, there are also Western ones, which taste good.
Original TextTranslated by Google
Response from Property: Thank you for your choice. It is our endless honor to receive your affirmation and praise. Thank you very much for your support and trust in the hotel. We look forward to your visit again. We will continue to work hard to provide you with a more comfortable and quiet stay experience~~~
Anonymous User
Standard Room (Double bed)
Stayed in Oct 2024
Couples
2 review
3.7/5
Posted on Nov 4, 2024
When I made the reservation, it showed that there was room upgrade service, but when I arrived there was no room upgrade. The location of the room is close to the subway route. It will be a little noisy in the morning, but otherwise there is no problem.
Original TextTranslated by Google
Response from Property: 感謝您的選擇，小棲們能得到您的肯定與讚揚是小棲無盡的榮幸。非常感謝您對酒店的支持與信任。期待您的再次光臨，我們將繼續努力，為您提供更加舒適安靜的入住體驗~~~
katiehu
Standard Room (2 beds)
Stayed in Sep 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Oct 27, 2024
Good value for money, upgraded to a deluxe double room, the room has a cloakroom, 1 toilet, 1 washroom, it is quite convenient for two girls on a business trip, the only bad thing is that the hygiene is not very good, the glass of the cloakroom is covered with dust, and the decorations are also dusty, I hope the hygiene details can be improved
Original TextTranslated by Google
6/10
Response from Property: Thank you for your choice. It is our endless honor to receive your affirmation and praise. Thank you very much for your support and trust in the hotel. We look forward to your visit again. We will continue to work hard to provide you with a more comfortable and quiet stay experience~~~