2001 South Bao'an Road (Bao'an Nan Lu), Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
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Hua'an International Hotel Guest Reviews
4.4/5
1014 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.5
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All reviews(1014)
Positive reviews(963)
Reviews with photos/video(310)
Easy to get around(75)
Friendly front desk staff(53)
Large rooms(46)
Perfect for business trips(25)
Delicious breakfast(24)
Close to metro(23)
Average decor(15)
Stayed multiple times(10)
Negative reviews(51)
Anonymous User
Superior Queen Room
Stayed in Dec 2024
Couples
2 review
4.0/5
Very Good
Posted on Jan 19, 2025
Good location and near to Grand Threater Station. Many nice food food stores near the hotel.
Response from Property: Dear distinguished guest, hello! Thank you for staying at Huaan International Hotel and sharing your experience. You also praised our transportation and location. However, this review is only 4 points. If there is anything we can do better, please call the hotel to transfer to the lobby assistant manager at your convenience. We hope to give you a satisfactory answer. Shenzhen Huaan International Hotel looks forward to your call and welcomes you again at any time.
Ali from OC California
Superior 2-bed Room
Stayed in Aug 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Sep 30, 2024
Great location and nice large rooms with clean comfortable beds. But, somked fill rooms and hallways. I want to remind the hotel that it is illegal for guest to smoke in the rooms and managment as well as staf ignore this city wide mandate and turn a blimd eye. If you are a non smoker avoid this hotel.
Response from Property: 尊敬的貴賓,您好!感謝您選擇下榻深圳華安國際大酒店。非常抱歉未能給您一個滿意的入住體驗,關於您所提到的問題,酒店已做好記錄並轉發給相關部門。我們會日復一日提升工作人員的專業技能和服務水平,為每一位客人帶來高品質的入住體驗,並期待您的再次光臨。
kanagaratnam
Superior Queen Room
Stayed in Jan 2025
Solo travelers
9 review
5.0/5
Outstanding
Posted on Feb 27, 2025
Very nice hotel and location
Response from Property: 尊敬的貴賓,您好!感謝您下榻華安國際大酒店並分享入住體驗。並對我們的交通和地理位置給予了肯定。酒店前臨地王大廈,再步行5分鐘即可到達深圳標誌性建築“萬象城”,右側更是深圳著名八大文化設施之一“大劇院”。期待您的再次光臨。
Robert John
Deluxe Queen Room
Stayed in Nov 2023
Business travelers
2 review
3.5/5
Posted on Dec 11, 2023
Great location and I have stayed many times because of that but now feeling a bit old and tired. The room was musty and residual smoke smells couldn't be covered despite it being a non-smoking hotel... I didn't do breakfast or have time to look at any of the facilities. The room functioned OK, but cleanliness was not a strong point!
Response from Property: Dear guests: Hello! Thank you very much for your review. We will continue to do our best. The hotel is currently being renovated. We sincerely look forward to your understanding and your visit again. And wish you a happy life!
Andjela MTS 安吉
Superior Queen Room
Stayed in Oct 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Excellent location, good hotel, very rich breakfast. Staff was helpful for everything we asked.
Response from Property: 尊敬的小主;您好!十分感謝您給予我們這麼高的評價,您的讚賞和對酒店的滿分推薦是對我們最好的鼓勵,我們會再接再厲不斷做到做好,酒店隔街緊鄰萬象城、地王大廈等,周邊豐富的餐飲及各項娛樂設施為您的外出提供了方便,期待與您的再次相聚
Helmutwen
Superior Queen Room
Stayed in Jun 2024
Solo travelers
49 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Very clean , big and comfortable
Response from Property: 尊敬的貴賓,您好!非常感謝您百忙之中對我們的評論,您的每一句讚美,每一句讚美,每一句肯定的話語,是給與我們最大的鼓勵,我們所有的付出和汗水都是值得的。期待您的再次光臨。
DAVE from SA
Superior Queen Room
Stayed in Jul 2023
Business travelers
24 review
4.7/5
Amazing
Posted on Aug 15, 2023
Good hotel and well located. Staff not much English but enough to get by.
Response from Property: 尊敬的小主;您好!十分感謝您給予我們評價,我們會再接再厲不斷做到做好,酒店隔街緊鄰萬象城、地王大廈等,周邊豐富的餐飲及各項娛樂設施為您的外出提供了方便,期待與您的再次相聚
Iza
Superior Queen Room
Stayed in Mar 2024
Solo travelers
8 review
3.5/5
Posted on Jun 1, 2024
This hotel is ok
Response from Property: 尊敬的小主;您好!十分感謝您給予我們這麼高的評價,您的讚賞和對酒店的滿分推薦是對我們最好的鼓勵,我們會再接再厲不斷做到做好,酒店隔街緊鄰萬象城、地王大廈等,周邊豐富的餐飲及各項娛樂設施為您的外出提供了方便,期待與您的再次相聚 !
Guest User
Superior Queen Room
Stayed in Mar 2024
Family
11 review
4.7/5
Amazing
Posted on Apr 15, 2024
Good to stay
Response from Property: 尊敬的賓客: 您好!十分感謝您給予我們的點評,目前酒店有計劃對硬件設施逐步翻新,我們真誠期待您的再次光臨。並祝您生活愉快!
Guest User
Deluxe Queen Room
Stayed in Apr 2023
Family
2 review
2.7/5
Posted on May 9, 2023
Poor 5 star hotel. Very bad breakfast.
Response from Property: 尊敬的賓客您好:我們很遺憾此次入住未能達到您的期望,給您帶來的不好感受深表歉意。您提出的問題酒店領導非常重視,立馬讓相關部門整改,加強溝通,提高服務意識,您在住期間有任何疑問也可致電酒店大堂副理(內線電話“1”)為您解決,期待您的再次光臨,祝您生活愉快!
小志
Superior Queen Room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Hua'an is an old hotel, but its facilities and services are all top-notch. At this stage, it is also undergoing partial upgrades and renovations. It is located near Luohu MixC and Kingkey 100 business district, making it very convenient for travel and business.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您選擇下榻深圳華安國際大酒店。酒店開業至今十八週年,一直秉承讓客人滿意的服務宗旨,力爭給予選擇我們的每一位顧客留下美麗的鵬城印象。我們會日復一日提升工作人員的專業技能和服務水平,為每一位客人帶來高品質的入住體驗,並期待您的再次光臨。
Laomaidage
Superior Queen Room
Stayed in Jan 2025
Solo travelers
12 review
4.0/5
Very Good
Posted on Feb 8, 2025
I have stayed in this hotel many times. The overall feeling is good. But the breakfast standard has dropped a lot, and the stay experience has been deducted a lot of points
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您好!非常感謝您多次選擇入住我們酒店,並抽出寶貴時間分享您的入住體驗。我們非常重視您的反饋,尤其是關於早餐水準下降的問題,對此我們深表歉意。酒店已反饋至相關部門,力求為您和所有客人提供更加豐富和美味的早餐選擇。確保您在未來的入住中能夠享受到更加完美的體驗。期待您的再次光臨,併為我們提供更多寶貴的建議。
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Couples
34 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The room is large, clean, tidy, and well-equipped. It is very good, worthy of an old star hotel. The location is super good, in the center of Luohu District, with convenient transportation. The parking lot is large and has plenty of parking spaces. Some small gifts are given after check-in.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您好!非常感謝您入住深圳華安國際大酒店!看到華安為您帶來了美好的體驗時光,我們興奮不已。我們將繼續保持百分之百的熱情和努力,讓每一位到華安的賓客,都感受到我們優質的產品和服務。誠邀您再次光臨!
Guest User
Superior Suite
Stayed in Jan 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The hotel is very close to the subway entrance, about 5 minutes' walk away, and it is convenient to go anywhere. When you order takeout, a robot will deliver it to the room. You need to swipe your card to go upstairs, which is very safe. It was a pleasant stay!
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您好!感謝您下榻華安國際大酒店並分享入住體驗。並對我們的交通和地理位置給予了肯定。酒店前臨地王大廈,再步行5分鐘即可到達深圳標誌性建築“萬象城”,右側更是深圳著名八大文化設施之一“大劇院”。期待您的再次光臨。
Yekaili
Superior 2-bed Room
Stayed in Jan 2025
Family
6 review
1.0/5
Posted on Feb 6, 2025
Because we returned to the hotel at midnight, the children were very tired and fell asleep soon after washing. We waited for the adults to pack their luggage in the early morning, turned off the lights and prepared to have a good rest for the night to prepare for the Shenzhen trip tomorrow. But I didn't expect that the wonderful symphony tonight had slowly opened the curtain for us. About five minutes after turning off the lights, I suddenly heard the sound of running water. I thought it was the faucet in the bathroom shower room that was leaking. I got up to check, but there was no leakage. I went back to bed and was about to fall asleep again. Suddenly, I was awakened by a noisy sound of running water. I suddenly woke up with a start, held my breath and listened carefully. Finally, I found the source of the running water. It should be the ceiling. I thought it was over after one or two times, because I thought it was the poor sound insulation of the hotel, and I mistakenly thought it was the sound of the water flushing in the upstairs room. In this way, I didn't expect that the whole night, there was a sound of running water almost every half an hour, which lasted for a few minutes. At first, the water rushed to the Dragon King Temple, and then the sound of beads falling on a jade plate, followed by the sound of gurgling water, and finally the sound of spring water. This repetitive symphony of water flow played all night, until the sound reached its peak and did not stop in the morning when the waiter went to work normally. Staying in this hotel caused a sleepless night. The whole person was in a very bad mood. In the morning, I called the front desk to check whether there was a water leak in the ceiling water pipe, hoping to repair it. The hotel plumber arrived at the door of the room quickly. After hearing the question, he replied: Room 1603 itself has a water pipe across the ceiling, so there is a sound of water flow. I suddenly realized that the hotel itself knew the disadvantages of this room, but still gave it to us, Ctrip's online booking customers! ! !
The worst accommodation experience!
Finally, leave a sentence, believe it or not, I am sensitive, and my friend who I haven't seen for many years actually appeared twice this night! ! ! ! It may be related to the room layout
Original TextTranslated by Google
Response from Property: 尊敬的葉女士您好!很抱歉未能給您一個滿意的入住體驗,關於您提到的水流聲問題,我們深感抱歉給您帶來了困擾。我們已經安排工程團隊對1603房間的水管進行了全面檢查,並將採取必要的措施來減少噪音,確保未來入住該房間的客人能夠享受到更加舒適的住宿體驗。也希望您能夠再給我們一次機會, 看到我們的改變,期待您的再次光臨。