Hua'an International Hotel

Hua'an International Hotel Reviews

Hua'an International Hotel

2001 South Bao'an Road (Bao'an Nan Lu), Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Hua'an International Hotel
Hua'an International HotelHua'an International HotelHua'an International Hotel
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Hua'an International Hotel Guest Reviews

4.5/5
Good
901 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(901)
Positive reviews(855)
Reviews with photos/video(294)
Easy to get around(74)
Friendly front desk staff(54)
Large rooms(37)
Convenient for shopping(22)
Close to metro(21)
Average decor(12)
Stayed multiple times(8)
Delicious buffet(8)
Negative reviews(45)
Ali from OC California
Superior Room (2 Beds)
Stayed in Sep 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Sep 30, 2024
Great location and nice large rooms with clean comfortable beds. But, somked fill rooms and hallways. I want to remind the hotel that it is illegal for guest to smoke in the rooms and managment as well as staf ignore this city wide mandate and turn a blimd eye. If you are a non smoker avoid this hotel.
Response from Property: 尊敬的貴賓，您好！感謝您選擇下榻深圳華安國際大酒店。非常抱歉未能給您一個滿意的入住體驗，關於您所提到的問題，酒店已做好記錄並轉發給相關部門。我們會日復一日提升工作人員的專業技能和服務水平，為每一位客人帶來高品質的入住體驗，並期待您的再次光臨。
Robert John
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
2 review
3.5/5
Posted on Dec 11, 2023
Great location and I have stayed many times because of that but now feeling a bit old and tired. The room was musty and residual smoke smells couldn't be covered despite it being a non-smoking hotel... I didn't do breakfast or have time to look at any of the facilities. The room functioned OK, but cleanliness was not a strong point!
Response from Property: Dear guests: Hello! Thank you very much for your review. We will continue to do our best. The hotel is currently being renovated. We sincerely look forward to your understanding and your visit again. And wish you a happy life!
Andjela MTS 安吉
Superior Double Room
Stayed in Nov 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Excellent location, good hotel, very rich breakfast. Staff was helpful for everything we asked.
Response from Property: 尊敬的小主；您好！十分感謝您給予我們這麼高的評價，您的讚賞和對酒店的滿分推薦是對我們最好的鼓勵，我們會再接再厲不斷做到做好，酒店隔街緊鄰萬象城、地王大廈等，周邊豐富的餐飲及各項娛樂設施為您的外出提供了方便，期待與您的再次相聚
Helmutwen
Superior Double Room
Stayed in Jul 2024
Solo travelers
47 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Very clean , big and comfortable
Response from Property: 尊敬的貴賓，您好！非常感謝您百忙之中對我們的評論，您的每一句讚美，每一句讚美，每一句肯定的話語，是給與我們最大的鼓勵，我們所有的付出和汗水都是值得的。期待您的再次光臨。
DAVE from SA
Superior Double Room
Stayed in Aug 2023
Business travelers
24 review
4.7/5
Amazing
Posted on Aug 15, 2023
Good hotel and well located. Staff not much English but enough to get by.
Response from Property: 尊敬的小主；您好！十分感謝您給予我們評價，我們會再接再厲不斷做到做好，酒店隔街緊鄰萬象城、地王大廈等，周邊豐富的餐飲及各項娛樂設施為您的外出提供了方便，期待與您的再次相聚
Iza
Superior Double Room
Stayed in Apr 2024
Solo travelers
8 review
3.5/5
Posted on Jun 1, 2024
This hotel is ok
Response from Property: 尊敬的小主；您好！十分感謝您給予我們這麼高的評價，您的讚賞和對酒店的滿分推薦是對我們最好的鼓勵，我們會再接再厲不斷做到做好，酒店隔街緊鄰萬象城、地王大廈等，周邊豐富的餐飲及各項娛樂設施為您的外出提供了方便，期待與您的再次相聚 !
Guest User
Superior Double Room
Stayed in Apr 2024
Family
9 review
4.7/5
Amazing
Posted on Apr 15, 2024
Good to stay
Response from Property: 尊敬的賓客: 您好！十分感謝您給予我們的點評，目前酒店有計劃對硬件設施逐步翻新，我們真誠期待您的再次光臨。並祝您生活愉快！
Guest User
Deluxe Queen Room
Stayed in May 2023
Family
2 review
2.7/5
Posted on May 9, 2023
Poor 5 star hotel. Very bad breakfast.
Response from Property: 尊敬的賓客您好：我們很遺憾此次入住未能達到您的期望，給您帶來的不好感受深表歉意。您提出的問題酒店領導非常重視，立馬讓相關部門整改，加強溝通，提高服務意識，您在住期間有任何疑問也可致電酒店大堂副理（內線電話“1”）為您解決，期待您的再次光臨，祝您生活愉快！
Anonymous User
Deluxe Queen Room
Stayed in Dec 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Dec 15, 2024
It's great. The room has fruit delivery, which is great. The service attitude is great and it's convenient for travel.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓，您好！非常感謝您入住深圳華安國際大酒店！看到華安為您帶來了美好的體驗時光，我們興奮不已。我們將繼續保持百分之百的熱情和努力，讓每一位到華安的賓客，都感受到我們優質的產品和服務。誠邀您再次光臨！
Guest User
Superior Room (2 Beds)
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The hotel is located near the subway, which makes it very convenient to go out. The hotel environment is good and the reception attitude is good.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓，您好！很高興您選擇下榻深圳華安國際大酒店並在此度過了愉快的居停時光！酒店早餐位於1F的農莊西餐廳，並提供有西式自助午餐。期待您再次回到深圳華安國際大酒店！誠邀您再次光臨！
Eric127
Xiao Fei Xiang Family Twin Room
Stayed in Nov 2024
Family
17 review
4.2/5
Very Good
Posted on Dec 9, 2024
The third time we stayed, the kids had fun playing and staying happy There is also a bathtub where children can play in the water and take a bath I will stay at this Hua'an Hotel again next time I come to Shenzhen
Original TextTranslated by Google
Response from Property: 尊敬的貴賓，您好！非常感謝您入住深圳華安國際大酒店！看到華安為您帶來了美好的體驗時光，我們興奮不已。但這條點評只有4.2分，如果有可以讓我們做的更好的地方，也敬請您在方便之時致電酒店轉接大堂副理。期待您的再次光臨。
Piaoapiaoa
Superior Double Room
Stayed in Oct 2024
Business travelers
89 review
5.0/5
Outstanding
Posted on Oct 18, 2024
The hotel is in a great location, with plenty of free parking spaces! There are also many places to eat around, which is very convenient! The hotel has a good service attitude and is worth recommending! I will stay here again next time👍
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Huaan International Hotel and sharing your experience. You also praised our transportation and geographical location. The hotel is adjacent to the Diwang Building, and it takes another 5 minutes to walk to the Shenzhen landmark building "Vientiane City". On the right is the "Grand Theater", one of the eight famous cultural facilities in Shenzhen. We look forward to your visit again.
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The check-in experience is very good. The hotel front desk is very welcoming, the environment is very good, the room is very clean, the facilities are complete, and the bathroom is separated into wet and dry areas.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓，您好！非常感謝您入住深圳華安國際大酒店！看到華安為您帶來了美好的體驗時光，我們興奮不已。我們將繼續保持百分之百的熱情和努力，讓每一位到華安的賓客，都感受到我們優質的產品和服務。誠邀您再次光臨！
Ruslan
Superior Double Room
Stayed in Sep 2024
Business travelers
167 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel is not new, but still in decent condition. Very nice staff. For dinner there is a plate of fruits. The gym has basic exercise machines, the biggest plus is the location in the center of Shenzhen. The price is relatively democratic. I think I will come back here again,
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for staying at Shenzhen Hua'an International Hotel! We are excited to see Huaan bring you a wonderful experience. We will continue to maintain 100% enthusiasm and efforts so that every guest who comes to Hua'an can feel our high-quality products and services. We sincerely invite you to visit us again!
JojoAngel
Superior Double Room
Stayed in Sep 2024
Family
2 review
2.7/5
Posted on Sep 28, 2024
We stayed on the 21st floor. We went to bed at around 2 o'clock in the evening and wanted to have a good sleep. Then around 9:30 in the morning, the noise of decoration woke up the whole family. The front desk said to change rooms, but what's the point of being awake...it turns out that the office upstairs is Decoration is not for the entire building. It’s disappointing that I couldn’t get a good rest over the weekend!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! We are very sorry that we could not give you a satisfactory stay experience. The 27th floor and above of the hotel are business office areas. Some merchants have to carry out simple renovations, resulting in noise. However, the hotel failed to properly coordinate this matter, which has caused trouble to you. We are really sorry for the inconvenience. In response to this matter, the hotel will also take relevant measures to avoid similar situations from happening again, such as informing guests in advance, providing earplugs, communicating and adjusting construction time, placing guest letters in the room, etc. to reduce the impact on guests. The hotel attaches great importance to every guest's feedback to ensure that every guest has a pleasant stay at the hotel. We also hope that you can give us another chance and see our changes. We sincerely invite you to visit us again!