Castle Hotel Shenzhen

Castle Hotel Shenzhen Reviews

Castle Hotel Shenzhen

Castle hotel, Longgang District, Shenzhen, Guangdong, 518116, ChinaView Hotel Details
Castle Hotel Shenzhen
Castle Hotel ShenzhenCastle Hotel ShenzhenCastle Hotel Shenzhen
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Castle Hotel Shenzhen Guest Reviews

4.8/5
Excellent
1303 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1303)
Positive reviews(1281)
Reviews with photos/video(597)
Loved the view(171)
Friendly front desk staff(169)
Perfect for kids(133)
Delicious breakfast(106)
Nice bathtub(57)
Delicious buffet(44)
Has facilities for children(40)
Negative reviews(22)
Guest User
2-bed Room With Courtyard View
Stayed in Dec 2024
Family
25 review
5.0/5
Outstanding
Posted on Feb 1, 2025
卫生:Ok 服务:Ok 环境:ok 服务:ok
Response from Property: 尊貴的客人,很開心收到您對酒店的好評和認可!深圳隱秀山居酒店致力於創造一個悠閑,舒適,安靜的居旅環境,能夠使旅途客人在緊張、疲憊的生活節奏中,通過高品質的酒店設施、綠化,湖景、果嶺景觀獲得舒適的度假體驗,放鬆的居旅空間,能夠在這裏休憩、充電、得到心靈上的釋放!我們非常期待您的再次光臨。祝您在2025年蛇年運轉,福氣滿滿,好事連連,事事如願!
charles chow
Deluxe 2-bed Room
Stayed in Nov 2024
Family
5 review
4.7/5
Amazing
Posted on Dec 27, 2024
The hotel is super value money. Room is big and clean. The balcony bath tub is the best. Breakfast is exceptional. The complimentary golf driving range experience also add color to our stay. Highly recommended for family getaway.
Response from Property: Dear guests, thank you for your praise and details of the castle hotel. The hotel is dominated by Chinese style. The hotel's Linzheng Middle Golf Course and natural Longhu landscape. The first -class facilities and equipment in the guest rooms and the quiet and leisure environment hope to bring you the experience of relaxing your body and mind, and feel tranquility and comfort. We will continue to maintain excellent service quality and look forward to your visit again!
AC888
Deluxe Queen Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Very good
Response from Property: 尊敬的客人,您好!非常感謝您對隱秀山居酒店的好評與認可!!250萬平米高爾夫原生果嶺與湛藍天際線交接,遠於人羣疏離,700畝龍湖流淌其間,闢得一方寧靜——深圳隱秀山居酒店落地於此。建築設計由日本設計師細川清和與國內著名設計師王興田聯合打造,W狀外立面讓所有客房將湖光山色攬於懷中。大堂陳列編鐘按曾侯乙編鐘1:1比例鑄造敲打的音色都與隨州的編鐘如出一轍。藏於山水,深圳“隱世森林”酒店隱秀山居,期待您再次探索隱秀祕境~~~
BruceL
Deluxe Queen Room
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Apr 2, 2024
Very nice hotel. Clean room, all rooms have nice golf course and lake view. Silent and relax. Staffs are friendly, breakfast is tasting good. 10 mins to Vanke mall. Unfortunately outdoor swimming pool is closed in Winter schedule. Also, hope to have handcraft class for kids.It would be great if there is golf + hotel package open to public on weekday.
Response from Property: Dear guests, thank you for your praise and details of Yinxiu Shanju Hotel. The hotel is dominated by Chinese style. The hotel's Linzheng Middle Golf Course and natural Longhu landscape. The first -class facilities and equipment in the guest rooms and the quiet and leisure environment hope to bring you the experience of relaxing your body and mind, and feel tranquility and comfort. Thank you for your recognition of our front desk Yang Yan. Each employee is very happy to provide you at any time. We will continue to maintain excellent service quality and look forward to your visit again!
Vionever Rozanne
Deluxe 2-bed Room
Stayed in Jan 2024
Family
11 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Beautiful views! Thank you for the upgrade to a better room with clear views of the park. The beds were soft and the bathroom stunning. Delicious breakfast
Response from Property: Dear guests, thank you for your praise and details of Yinxiu Shanju Hotel. The hotel is dominated by Chinese style. The hotel's Linzheng Middle Golf Course and natural Longhu landscape. The first -class facilities and equipment in the guest rooms and the quiet and leisure environment hope to bring you the experience of relaxing your body and mind, and feel tranquility and comfort. Thank you for your recognition of our front desk Yang Yan. Each employee is very happy to provide you at any time. We will continue to maintain excellent service quality and look forward to your visit again. I wish you all the best in the dragon in 2024 and everything!
peter
Executive Deluxe King Room
Stayed in Jul 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Nice hotel apart from the WiFi was poor and didn't allow vpn so I checked out the next day
Response from Property: Dear guests! Thanks for your comments on the hotel. We apologise for not bringing you a comfortable experience this time. We will provide your feedback to our IT technicians to strengthen the hotel's signalling service. The castle hotel look forward to your next visit!
BrianMaMa
Deluxe 2-bed Room
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 14, 2024
Very relaxing stay Should have mentioned swim cap required as part of facility info
Response from Property: Dear guests, thank you for your praise and details of the castle hotel. The hotel is dominated by Chinese style. The hotel's Linzheng Middle Golf Course and natural Longhu landscape. The first -class facilities and equipment in the guest rooms and the quiet and leisure environment hope to bring you the experience of relaxing your body and mind, and feel tranquility and comfort. Thank you for your recognition of our service staff. Each employee is very happy to provide you at any time. We will continue to maintain excellent service quality and look forward to your visit again!
Spidle
Deluxe Queen Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 7, 2023
The Castle Hotel is INCREDIBLE. I've been staying here for over ten years. This is one of the best values in China. Amazing restaurants for breakfast and dinner and the staff is as you expect with a world class experience. If you are in Longgang this is the only hotel you should consider for its immaculate rooms, local restaurants, management and staff. Vicky Hu has been pure gold with each visit and has gone out of her way to make a foreigner feel welcome. Thank you Vicky! Cannot wait for my next visit.
Response from Property: Dear guests:Thank you for choosing the castle hotel and sharing your experience with us. We are pleased that you are satisfied with our service and restaurant. The hotel is close to the 360-degree natural lake and golf green, to provide you with a comfortable environment and feel at home service is the intention of all hotel staff and a common goal! Whether it is a gathering of friends, business trips, parent-child holidays, we have the corresponding facilities and equipment to meet all your travel needs. We are very happy to serve you, the next stay we will as always to provide you with comfortable and intimate yinxiu mountain-style service! We look forward to seeing you again.
중이
Deluxe 2-bed Room
Stayed in Feb 2024
Couples
10 review
4.7/5
Amazing
Posted on Mar 8, 2024
Pretty,good,I wanna come here again
Response from Property: Dear guests, thank you for your praise and details of Yinxiu Shanju Hotel. The hotel is dominated by Chinese style. The hotel's Linzheng Middle Golf Course and natural Longhu landscape. The first -class facilities and equipment in the guest rooms and the quiet and leisure environment hope to bring you the experience of relaxing your body and mind, and feel tranquility and comfort. Thank you for your recognition of our front desk Yang Yan. Each employee is very happy to provide you at any time. We will continue to maintain excellent service quality and look forward to your visit again!
Mahesh Maths
Deluxe Queen Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
We travelled as an expat familiy. From the first moment we entered to the time that we left, everywhere, everyone and everything was excellent. The staff was friendly and professional. The room was well maintatined and facilities were excellent. The view was the lake with the golf course. We enjoyed playing golf as well. The restaurant buffet was fantastic. The hotel provided fruits every day to the room free of charge and the room service was amazing. Highly recommended and we will definetely stay again. A big thank to everyone.
Response from Property: Dear guests, thank you for your praise and details of Yinxiu Shanju Hotel. The hotel is dominated by Chinese style. The hotel's Linzheng Middle Golf Course and natural Longhu landscape. The first -class facilities and equipment in the guest rooms and the quiet and leisure environment hope to bring you the experience of relaxing your body and mind, and feel tranquility and comfort. Thank you for your recognition of our service staff. Each employee is very happy to provide you at any time. We will continue to maintain excellent service quality and look forward to your visit again!
Brandi from Texas
Deluxe Queen Room
Stayed in Sep 2023
Couples
29 review
5.0/5
Outstanding
Posted on Oct 14, 2023
Excellent stay at an excellent property. The breakfast is excellent. The dinner buffet at Poolside is worth the price. It even included lobster, shrimp and lamb chops. The chef showed us around and made suggestions. The best part was the large tub on the balcony. We will definitely return!
6/7
Response from Property: Dear guests, Hello! Thank you for choosing Yinxiu Mountain residence in Shenzhen and sharing your experience with us. We are pleased that you are satisfied with our service and environment. The hotel is close to the 360-degree natural lake and golf green, to provide you with a comfortable environment and feel at home service is the intention of all hotel staff and a common goal! Whether it is a gathering of friends, business trips, parent-child holidays, we have the corresponding facilities and equipment to meet all your travel needs. We are very happy to serve you, the next stay we will as always to provide you with comfortable and intimate yinxiu mountain-style service! We look forward to seeing you again.
Rickgodoy
Deluxe Queen Room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 17, 2024
It’s a great place to stay but quite far if you intend to go daily to central Shenzhen. The hotel doesn’t accept international cards, only if it’s registered on Alipay/Wechat, luckily was and we could pay for it. The whole hotel is perfect, best breakfast I ever had in China so far.
Response from Property: Dear guests, thank you for your praise and details of Yinxiu Shanju Hotel. The hotel is dominated by Chinese style. The hotel's Linzheng Middle Golf Course and natural Longhu landscape. The first -class facilities and equipment in the guest rooms and the quiet and leisure environment hope to bring you the experience of relaxing your body and mind, and feel tranquility and comfort. Thank you for your recognition of our front desk Yang Yan. Each employee is very happy to provide you at any time. We will continue to maintain excellent service quality and look forward to your visit again. I wish you all the best in the dragon in 2024 and everything!
Shtlaw
Deluxe 2-bed Room
Stayed in Nov 2023
Family
14 review
4.0/5
Very Good
Posted on Dec 26, 2023
Food is okay, more pillows to be provided is better. Bathtub located at balcony is quite special.
Response from Property: Dear guests, thank you for your praise and details of Yinxiu Shanju Hotel. The hotel is dominated by Chinese style. The hotel's Linzheng Middle Golf Course and natural Longhu landscape. The first -class facilities and equipment in the guest rooms and the quiet and leisure environment hope to bring you the experience of relaxing your body and mind, and feel tranquility and comfort. Thank you for your recognition of our front desk Yang Yan. Each employee is very happy to provide you at any time. We will continue to maintain excellent service quality and look forward to your visit again. I wish you all the best in the dragon in 2024 and everything!
Guest User
Deluxe Family King Room
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Aug 28, 2023
a very good hotel for family for palying and relax
Response from Property: Dear guests, Hello! Thank you for choosing Yinxiu Mountain residence in Shenzhen and sharing your experience with us. We are pleased that you are satisfied with our service and environment. The hotel is close to the 360-degree natural lake and golf green, to provide you with a comfortable environment and feel at home service is the intention of all hotel staff and a common goal! Whether it is a gathering of friends, business trips, parent-child holidays, we have the corresponding facilities and equipment to meet all your travel needs. We are very happy to serve you, the next stay we will as always to provide you with comfortable and intimate yinxiu mountain-style service! We look forward to seeing you again.
KrisYY
Deluxe Executive Suite (2 King)
Stayed in May 2023
Family
2 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Our family visited the hotel castle (隐秀山居) for a staycation. Ms. Jiang at the front desk and the hotel manager were really friendly and warm-hearted, and they gave us a free upgrade for a better suite room. The resort was well-designed in a Chinese traditional way. The vibe was peaceful and good for relaxing after work. We also enjoyed the afternoon tea and happy hours at the executive lounge. The food at the Cantonese and breakfast buffet were really delicious. We will definitely come back again in the future.
Response from Property: Dear guest, thank you very much for your positive feedback on Castle Hotel. We have conveyed your positive feedback on Xiaojiang and the hotel manager. We are delighted that you had a good living experience at the hotel and look forward to your visit again~