Shangri-La Shenzhen Hotel
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1 room, 2 adults, 0 children
All properties in Shenzhen
Shangri-La Shenzhen Hotel
No.1002 Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001, China
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We Price Match
Last booked 17 mins ago
China travel essentials
Easy to reach
Varied breakfast
Currency exchange
Most card payments accepted
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Amenities
Outdoor swimming poolFree
Sauna
Executive lounge
Gym
Private parkingFree
Priority airport pick-up
Car rentals
Bar
All amenities
Property Description
Situated in a superb downtown location in Shenzhen’s commercial and shopping district, there is only a 5-miniut walk from Shangri-La, Shenzhen to the border crossing to Hong Kong, and the city’s subway station, bus terminus, main railway station and Lo Wu Commercial Shopping Centre is just moments away.
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8.7/10
VERY GOOD PLACE TO STAY AND WORK. VERY CONVENIENT TO CROSS BORDER TO HONG KONG
All 5,038 reviews
Surroundings
Metro: Luohu
(140m)
Metro: Renmin South
(160m)
Airport: Shenzhen Bao'an International Airport
(39.7 km)
Train: Shenzhen Railway Station
(540m)
Train: Shenzhen East Railway Station
(9.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Executive Twin Suite
2 Single bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Family Friendly Themed Room (Suite King)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Family Theme Deluxe Double Bed Room
1 King bed
30m² | Floor: 24-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Superior Family Interconnecting Room
1 King bed and 2 Single bed
60m² | Floor: 6-23
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe Room (2 Beds)
2 Single bed
30m² | Floor: 9-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Horizon Club Twin Room
2 Single bed
30m² | Floor: 24-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Superior Double Room
1 King bed
30m² | Floor: 6-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Executive Double Suite
1 King bed
60m² | Floor: 21-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe Double Room
1 King bed
30m² | Floor: 9-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Family Friendly Themed Deluxe Room (King)
1 King bed
30m² | Floor: 9-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Superior Room (2 Beds)
2 Single bed
30m² | Floor: 6-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Kids Themed Deluxe Room ( 2 Beds )
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Deluxe Family Interconnecting Room
1 King bed and 2 Single bed
60m² | Floor: 9-23
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Horizon Club King Room
1 King bed
30m² | Floor: 24-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Family Friendly Themed Executive Suite
1 King bed
60m² | Floor: 21-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
8.7/10
5,038 reviews
- Cleanliness8.9
- Amenities8.3
- Location8.8
- Service8.8
Average for similar properties in Shenzhen
Review summary
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Excellent Location: The hotel is strategically situated near Luohu border, Shenzhen train station, and metro stations, making it highly accessible for travel within Shenzhen and to Hong Kong. It is surrounded by shopping malls, dining options, and attractions.(based on 976 reviews)
Guest User
August 2, 2025
住的是我最想住的房間。寒假就看好了這個交通方便。吃玩都方便。房間寬敞明亮舒適。保潔衞生打掃乾淨。玩一天回來有個像家的舒舒服服整整齊齊的環境真幸福。辛苦了保潔姐妹！前台熱情微笑服務！有問必答！不厭其煩！這個暑假就來到了這個酒店入住了！去港澳是真方便啊！
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Guest User
August 2, 2025
可以不錯舒心
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Guest User
August 2, 2025
員工非常有禮，服務也好，讚!
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Bowie
August 2, 2025
酒店整體是不錯，但是360° Bar, Restaurant & Lounge 可以，但是不能夠跟香港比，服務員也是一般， 管理層沒有幫他們安排入職訓練這麼做一個好的waitress，不怎麼懂英文，叫了牛排，紅酒 ，waitress 不懂怎麼開紅酒，菜來的時候只上牛排，上菜員沒有拿餐具。
Lobby Lounge坐下了大概有15分鐘，完全沒服務，要叫waitress拿菜單。
另外就是，游泳池，需要戴泳帽，Stupid Rules， 希望會改進。
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Guest User
August 2, 2025
前台的服務員BILL和CYNTHIA服務態度非常好。
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Fengyingjie
August 1, 2025
The room was great, the suites had a lot of discounts, but the lifeguard at the swimming pool was rude
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JASONjiesens
August 1, 2025
不錯 真好
出行方便
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Guest User
August 1, 2025
The hygiene condition of the male changing room (5/F) is disappointing and unsatisfactory. The smell is unacceptable . The staff should have deep clean it daily. Plus, there is no bottle water in male changing room at all.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Sauna
Executive lounge
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Secretarial services
Service robots
Children's pool
Playground
Free
Kids' club
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Executive lounge
Gym
Bar
Restaurant
Cafe
Conference room
Multi-function room
Playground
Kids' club
Restaurant
Restaurant
Business hours: [Mon - Sun] 08:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Pool umbrellas
Pool toys
Pool bar
Opening times
Business hours
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Public transport tickets available
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Front Desk Services
24-hour front desk
Self check-in kiosks
Translation tools available
Lockers available
Concierge service
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Snack bar
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Personal trainer
Gym
Sauna
Full-service spa
Public baths
Free
Body care
Fitness session
Activities
Table soccer
Planting and picking fruit and vegetables
Public Areas
Gift shop
Shopping mall
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Water purifier
Elevator
Ventilation system
Humidifier
BBQ
Service robots
Picnic area
No smoking in public areas
Outdoor furniture
Smoking area
Garden
ATM
Cleaning Services
Clothes steamer
Laundry detergent
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Playground
Free
Books and videos for kids
Kids' club
Children's pool
Business Services
Multi-function room
Secretarial services
Multimedia display system
Conference room
Postal service
Fax/copying service
Wedding service
Accessibility
Handrails in hallways
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Extra crib: Free |
Children 2–3 years old | Free Extra crib: Free |
Children 4–11 years old | Free |
Children 12 years old and over | CNY 234.00 (approx. PHP 1,892.44) per person per night |
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 80.50 (approx. PHP 651.04) per person |
Children 12–17 years old | CNY 161.00 (approx. PHP 1,302.07) per person |
Adult | Buffet:CNY 161.00 (approx. PHP 1,302.07) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 500.00 (approx. PHP 4,043.68) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1992
- Renovated: 2014
- Number of Rooms: 522
Situated in a superb downtown location in Shenzhen’s commercial and shopping district, there is only a 5-miniut walk from Shangri-La, Shenzhen to the border crossing to Hong Kong, and the city’s subway station, bus terminus, main railway station and Lo Wu Commercial Shopping Centre is just moments away.
Frequently Asked Questions
What is the cancellation policy for Shangri-La Shenzhen Hotel?
The cancellation policy for Shangri-La Shenzhen Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Shangri-La Shenzhen Hotel?
What are the check-in and check-out times at Shangri-La Shenzhen Hotel?
Standard check-in time at Shangri-La Shenzhen Hotel is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Shangri-La Shenzhen Hotel?
Can I bring my pet inside the Shangri-La Shenzhen Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Shangri-La Shenzhen Hotel.Can I bring my pet inside the Shangri-La Shenzhen Hotel?
How far is the Shangri-La Shenzhen Hotel from the closest airport?
The closest airport is Shenzhen Bao'an International Airport, and it is about 45 mins from hotel by car (39.7 km).How far is the Shangri-La Shenzhen Hotel from the closest airport?
Is airport shuttle service offered by Shangri-La Shenzhen Hotel ?
Yes, at Shangri-La Shenzhen Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Shangri-La Shenzhen Hotel ?
About This Property
| Nearest Airport | Shenzhen Intl. Airport |
|---|---|
| Distance to Airport | 39.73KM |
| Nearest Train Station | Shenzhen Railway Station |
| Distance to Train Station | 0.54KM |
| Nearest Subway Station | Luohu |
| Distance to Subway Station | 0.32KM |
| Average Price From | PHP8961 |
| Hotel Star Rating | 5 |