Jingda Hotel (Shenzhen Huangbeiling Subway Station) Guest Reviews
4.3/5
575 review
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Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(575)
Positive reviews(553)
Reviews with photos/video(291)
Friendly front desk staff(90)
Easy to get around(54)
Close to metro(22)
Many amenities(19)
Stayed multiple times(9)
Amazing natural light(6)
Garden view(6)
Good Internet(5)
Negative reviews(22)
DavidDuVal
Mini Cozy Room
Stayed in Oct 2023
Solo travelers
39 review
5.0/5
Outstanding
Posted on Dec 24, 2023
I feel like this is a great value. They have a good staff that’s very helpful. I stayed here for more than three weeks and stayed in some different rooms. They’re all pretty spacious but I preferred to stay in the middle sized ones versus the smallest. They have a washing machine and dryer that is available to all to use. And I never found it too busy. And there’s a Domino’s Pizza in 7-Eleven right downstairs as well as a good Hong Kong restaurant around the corner too.
Response from Property: Dear distinguished guests, thank you very much for choosing Jingda Hotel. Thank you for your praise of Jingda's staff. The gate of Jingda is always open for you. I hope you will come often. We look forward to meeting you!
ChawlaChanchal
Mini Cozy Room
Stayed in Sep 2023
Business travelers
9 review
2.5/5
Posted on Oct 15, 2023
Small room
Response from Property: 你好呀寶子,咱們有很多房型,喜歡大房間下次可以選擇智能豪華大床房或者智能尊享大床房喔,商務舒適大床也是大房間的呢!
Guest User
Smart Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
13 review
0.5/5
Posted on Feb 4, 2025
I stayed in this hotel during the Spring Festival last year and thought it was pretty good, so I booked this hotel several times for my relatives and friends who went to Shenzhen later, and the feedback from them was also good. But when I checked in during the Spring Festival this year, the experience was super bad 👎, and the service was super bad 👎
I checked in at 12 noon yesterday and was told that the exclusive twin room I booked was the best room type in the entire hotel, and my room had a small open-air balcony, which was the best room in the exclusive twin room type. As a result, when I entered the room, I saw that the small broken windows were wide open. The so-called small open-air balcony was built with a broken shed (most likely built to prevent the guests from falling from the building), and it was windy on all sides. So I went to the front desk to question whether this seemed to be not a premium twin room, and whether I could switch to the rooms 2605 and 2606 where we stayed before. The front desk guy said that those two rooms had been reserved for members, and clearly told me that I could not book rooms through a third-party platform and enjoy membership services at the same time...
I just questioned that my room was not a premium twin room, did I need you to provide membership services?
After unsuccessful attempts to change rooms, I returned to the room and turned on the air conditioner, only to find that it was not heating at all. I asked the floor attendant to adjust it and he said that warm air would be available in 10 minutes. So I rested in the room for two hours. When I went out at 2 p.m., the air conditioner still was not heating, so I went to the front desk to negotiate again.
It was cloudy in Shenzhen yesterday, and the outdoor temperature was only 14 degrees. I was really frozen after staying in a room with wind blowing in from all sides for two hours. As a person from Northeast China, we have heating for half a year a year, and we have long been accustomed to working and living indoors at a temperature of 30 degrees. However, this hotel deliberately cut off the air conditioning heating function when the weather in Shenzhen was obviously cooling down. Isn't this too mean and too **? Can your hotel continue to operate in this way for a long time? Besides, is the room assigned to me a premium twin room? Did I experience the “exclusive” treatment of this room? The guy at the front desk even said that if I was not satisfied, I could get my money back. Is this your service? What the hell!
Post some photos of the room. Don't lie with your eyes open and say that this is a deluxe twin room. Compare it with rooms 2605 and 2606, unless you can't tell the difference. You announced the whole house heating on Ctrip. Since you limit the air conditioning heating function, forget about the whole house heating. How can you be so stupid!
I will give you a bad review without any discussion. Tomorrow on a working day, I will file a complaint through Shenzhen 12345 to protect my rights!
Original TextTranslated by Google
Response from Property: We arranged a room for the guest, but she was not satisfied and we did not have other rooms of the same level to replace it. When she reported the air-conditioning problem, we immediately went to help her deal with it and carry out repairs. The insult to our front desk was nothing more than asking us to pay extra compensation. We also asked for a refund for the guest, but she refused.
tangcpa
Mini Cozy Room
Stayed in Mar 2024
Solo travelers
29 review
4.0/5
Very Good
Posted on Apr 10, 2024
The room was ok, but there was no small refrigerator. The soundproofing was average, and I could hear the filming of ****** next to me. I needed the help of the supervisor for free parking.
Original TextTranslated by Google
Response from Property: Thank you very much for your review, your feedback is very important to us. First of all, we are very happy that you recognize the hygiene of our room. Hygiene is a link that our hotel has always attached great importance to, and we will continue to maintain and strive to improve it. We are deeply sorry for the problem of the missing small refrigerator you mentioned. There is a small refrigerator in the sky garden on the 27th floor of the hotel. If you need it, you can use it. Regarding the sound insulation problem, we are very sorry for the inconvenience caused to you. We will arrange professionals to inspect and repair as soon as possible to improve the sound insulation of the room and ensure that you can have a quiet and comfortable environment during your stay.
Regarding the free parking issue, we thank you for your understanding and patience. We will strengthen communication with the parking lot management department and optimize the process to ensure that similar situations will not occur again, so that your parking experience will be smoother. Thank you again for your feedback. We will listen carefully to the voice of every guest, strive to improve our services, and provide you with a more perfect stay experience. Looking forward to your next visit, we will serve you wholeheartedly. ——Jingda Hotel (Shenzhen Huangbeiling Metro Station)
Guest User
Smart Queen Room
Stayed in Feb 2024
Family
6 review
4.0/5
Very Good
Posted on Mar 17, 2024
The room environment is very good, the bed is big, the smart room is very good, very convenient, but the sound insulation of the room is very poor, I can hear the sound of the room next to me all night, it is very loud, I don't sleep well, if the neighboring room It would be much better without the noise.
Original TextTranslated by Google
Response from Property: Dear customer, we are not able to get your full praise because of our shortcomings. We hope that you will be extremely satisfied with your visit next time. Jingda Hotel welcomes guests from Hong Kong and wishes you a happy life. Happy happy ~ - Jingda Hotel (Shenzhen Huangbeiling Subway Station Branch)
Cheungoikuen21
Mini Cozy Room
Stayed in Jan 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 28, 2024
The front desk service was good and polite. They helped us find the location of the Bank of China. The cleaning lady was also very helpful. The residents on the same floor were also very helpful. They said that we are all from Hong Kong. The room was clean, there were many restaurants nearby, and the bathroom and toilet were very good.
Original TextTranslated by Google
Response from Property: Dear customer, we are not able to get your full praise because of our shortcomings. We hope that you will be extremely satisfied with your visit next time. Jingda Hotel welcomes guests from Hong Kong and wishes you a happy life. Happy happy ~ - Jingda Hotel (Shenzhen Huangbeiling Subway Station Branch)
Anonymous User
Mini Cozy Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 27, 2024
It was my first time to stay in Jingda. I saw it online and came here. Xiaojie received me very enthusiastically and gave me a big room. I had a good rest. The hotel is very safe. The environment is good. 5 points
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and praise! Xiaojie hopes to serve you again. Please come often when you are free-Jingda Hotel (Shenzhen Huangbeiling Subway Station Branch)
火音戈
Private Cinema Room With 100-Inch Large Screen VIP Movies
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Very good clean and hygienic service. Good location. 005 Come back next time
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your visit. I hope that staying in our hotel will be a wonderful memory of your journey. We look forward to your visit again! ——Jingda Hotel (Shenzhen Huangbeiling Subway Station Branch)
Guest User
Mini Cozy Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
First time staying
Hygiene: very good
Service: The front desk has a good attitude and is particularly helpful.
Facilities: Intelligent Xiaodu
Come again next time!
Original TextTranslated by Google
Response from Property: Dear customers, Happy New Year! Thank you for your support along the way and your praise. Jingda will not forget its original intention and keep working hard to do its best. ——Jingda Hotel (Shenzhen Huangbeiling Subway Station Branch)
Guest User
Mini Cozy Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Every time I come to Shenzhen, I choose Jingda. The location and transportation here are very convenient. There are various Chinese restaurants and shopping malls nearby. The beautiful lady at the front desk also upgraded my room for free. The service attitude is quite good. Like No. 01, it is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Xiaojing. Xiaojing has been working hard to create a new experience for travelers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again! ——Jingda Hotel (Shenzhen Huangbeiling Subway Station)
Xiaohaozaipao
Mini Cozy Room
Stayed in Dec 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Jan 30, 2024
I saw a high review score on my phone, so I chose Jingda directly. I was not disappointed. The room facilities and equipment were complete, the sanitation was very clean, and the service attitude of the front desk was very OK. Like 001, I will choose Jingda next time!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your praise of Xiao Liu. At the same time, thank you for choosing Jingda Hotel among the hundreds of flowers and giving us such a high evaluation and such a detailed review. Thank you again! I look forward to your next visit! ——Jingda Hotel (Shenzhen Huangbeiling Subway Station Branch)
Guest User
Mini Cozy Room
Stayed in Dec 2023
Other
29 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Check-in is fast. The front desk upgraded the left room. The rooms on the high floors are clean. The hot water is very fast. The WF is stable. You can watch movies. There are many restaurants around, such as stores, Wal-Mart, etc. It is close to the subway and it is very convenient to go to the East Gate.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your praise of Xiao Luo. At the same time, thank you for choosing Jingda Hotel among the hundreds of flowers and giving us such a high evaluation and such a detailed review. Thank you again! Looking forward to your next visit! ——Jingda Hotel (Shenzhen Huangbeiling Subway Station Branch)
Guest User
Smart Executive Deluxe Double Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 20, 2024
The room is very clean and big. The switches are all smart. The service attitude is also very good! Anyway, I will choose here next time
Original TextTranslated by Google
Response from Property: Thank you for your praise. The weather is getting colder today, so remember to put on more clothes in time. I wish you a happy day and come often when you are free! ——Jingda Hotel (Shenzhen Huangbeiling Subway Station)
YULING
Mini Cozy Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2024
The transportation is good and there are many places to eat nearby. A few minutes walk from the subway station!
The bear at the front desk was nice and they upgraded the room type for free. The room was relatively clean. Room must be checked out before 2pm.
Original TextTranslated by Google
Response from Property: Thank you for giving us Jingda a thumbs up and giving us Little Bear Sister a thumbs up in your busy schedule. Seeing you satisfied is our greatest happiness. We sincerely wish you all the best in 2024! ——Jingda Hotel (Shenzhen Huangbeiling Subway Station Branch)
Guest User
Smart Queen Room
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jan 8, 2024
The waiters were very polite, the hotel beds were very clean and the floors were not dusty at all. The better thing I would like to mention is that the front desk waiters were neatly dressed, polite and friendly.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to comment on our Jingda. With your praise, we will work harder to provide better service. Welcome to visit us again! ——Jingda Hotel (Shenzhen Huangbeiling Subway Station Branch)