Modena by Fraser Shenzhen

Cleanliness: The hotel is consistently recognized for its cleanliness. Rooms are described as tidy and hygienic, with new and modern furnishings. The linens and toiletries are of high quality, contributing to a comfortable stay.(based on 78 reviews)

We are a family of 4, we booked the 2 bedroom deluxe and the suite exceeded our expectations. The place is brand new. A bit hard to find for the didi drivers because the driveway to the building looks like a sidewalk. Maybe need more signs to help get to the main door. Check in was swift, suite was huge from what we expected!! 2 bedrooms, 1 queen, 1 king, 2 toilets, one with shower, one with tub, kitchen, dining, living room. Each room had a TV. They have a huge gym I wished I had time to use. There is a 7/11 convenience store around the corner of the building. Otherwise you can ask them to help you order food delivery. They have a washer dryer and kitchen but there are no utensils, cooking stuff, laundry soap in the unit, no worries just ask for what you need and they will to send these things up with the robot. I think most people don't use it anyways so they will give it when asked. They were so nice offered us complimentary coffee and buns for breakfast. We weren't sure how to use the dryer part of the 2in1 machine and they sent someone up straight away. I had ordered things that went missing and the front desk helped me out day and night, thank you so much! My chinese isnt so good so they helped me type and call for everything I needed. I asked them where to find items to buy and they ordered it to the hotel apartment immediately. They booked a private hire to Hong Kong for me too. If your Chinese is no good, it is helpful to carry their business card or have them write the chinese address so the didi/ taxi drivers can read it. My family loved staying here, and we will definitely stay here next time we are in Shen Zhen, it was so close to the main areas. Value for money, so new, so comfortable and so welcomed. Thank you Modena Team for a great stay! See you again soon.

The location is good very near subway station and eateries, but far from shopping centre, room is spacious and have a kitchen and a washing machine too, but they do not provide tea bags/coffee like others hotels or service apartments. Overall the service is good.