Chaoman Hotel (Shenzhen Vanke Yuncheng Xili Subway Station Store) Guest Reviews
4.6/5
Very Good
313 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(313)
Positive reviews(308)
Reviews with photos/video(81)
Awesome amenities(49)
Easy to get around(36)
Friendly front desk staff(30)
Classy environment(20)
Delicious breakfast(20)
Close to metro(16)
Perfect for business trips(10)
Good sound insulation(5)
Negative reviews(5)
Anonymous User
Queen Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Went there and stayed one day for transit and catch flight the next day, strategic location alot of food downstairs and located in between two subway stations which is very convenient. Surprisingly there is smart home system in our room. The room design is nice. Recommended.
Response from Property: 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務
Scott Chi Hang
Queen Room
Stayed in Jul 2024
Business travelers
7 review
4.2/5
Very Good
Posted on Sep 3, 2024
Good value and good location
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,同時期待您的五星好評喲~祝生活愉快!
Latrell Wang
Superior Queen Room
Stayed in Dec 2024
Business travelers
1 review
3.7/5
Posted on Jan 21, 2025
1. The room is basically clean
2. The TV is turned on by default, which is very annoying. The first thing I do when I walk in is to ask Xiaodu to turn off the TV, and I have to do this three to five times a day.
3. There is a smell of cigarette smoke every day when you enter the door. It is not strong, but it is the fault of this hotel. This failure caused the environmental rating to drop from five stars to two stars.
4. The breakfast is small but beautiful, very basic but tastes good
5. Breakfast is climbed up the stairs from the 6th floor to the 7th floor. There is no sign in the hotel and a lot of people can’t find it.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you had. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are sorry for the inconvenience caused to you. We hope you have the opportunity to try our different styles of rooms, which will definitely give you a different stay experience! Chaoman Hotel looks forward to your visit again and wish you a happy life!
Guest User
Business Queen Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Booked on a business trip, exceeded expectations! The hotel has a good environment, excellent location, convenient transportation, and is very close to the subway station, just a few minutes' walk away! Complete facilities, smart whole house! The room is clean and tidy, the front desk service is warm and thoughtful, the check-in speed is very fast, and they also helped to upgrade the room type. The breakfast is also very good, it is worth recommending!
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Queen Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
This time I stayed at the Chaoman Hotel Shenzhen Xili Metro Station Branch. The overall feeling was pretty good. Let me share my real experience with you. The location is really convenient. It takes about 5 minutes to walk from the subway station. There are a lot of food around. Chuangzhi Cloud City, 366 Street, and Yuefang Plaza are all nearby, which is very convenient for finding food. The price is relatively affordable. The Zhixin King Room I stayed in was 250 yuan a night. I was helped to upgrade to a selected king room. The price of different room types is about 230-300 yuan. The actual experience of each room type is not much different. There are many highlights in the facilities. The room uses Xiaodu as an intelligent voice central control, which controls curtains, lights, electrical appliances, etc. and responds quickly. The smart toilet seat can be heated, and there are high-speed hair dryers and disposable slippers provided, which is very considerate. . The service must be praised 👍 The attitude of the front desk and the waiter is very good. After encountering room problems, the front desk will come up to help deal with them in time. In addition, the hotel has an elevator and a food delivery robot, which is also convenient for ordering takeout. By the way, the normal check-out time is 12 o'clock, but the front desk delayed it to 2 o'clock, which is quite humane. Considering the surrounding accommodation and prices, this hotel is quite cost-effective and recommended to everyone.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Queen Room
Stayed in Nov 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The room is elegantly decorated and comfortable, and it looks very comfortable. The front desk service is considerate and the attitude is very, very good. The overall environment looks very warm and cozy, very good!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Queen Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Really five-star praise. I'm not afraid that you will be proud of me if I give you full marks. The service is good, the environment is good, and the location is even better. It's the first time I bring my two kids out for a trip. It's very suitable to check in Shenzhen's famous attractions, such as the zoo and Happy Valley. I have to stay for two more days. The children are reluctant to leave. The front desk staff is also very enthusiastic and cute because the children also like bedtime stories. Generally, they are not brought out. This place provides perfect
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Queen Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel is close to the subway station. It takes about 20 minutes to get there from Shenzhen North High-speed Railway. The place where I am on business is two subway stations away from the hotel. Although the place of work is a little far, I still like to stay in this hotel. It has a good atmosphere and the front desk customer service are very enthusiastic.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Queen Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 13, 2024
I stay here every time I go on a business trip. It is a newly opened hotel and the rooms are all intelligently controlled. The price-performance ratio is very high. The services at the front desk and the room service are very good. They upgrade my room type every time. There are a lot of food nearby. The front desk recommended me to go to 366 Street. It is very convenient to walk there and only takes 3 minutes. It is highly recommended for those who like to eat supper! I asked for a room close to the community. It was very quiet all night. The location is very good and it is close to the subway station. In addition, the new hotel room has no odor, which is very good.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
It seems to be a new brand of hotel. There are not many in Shenzhen. I have never heard of this brand of hotel before. I saw the description that it was a new hotel opened this year, so I thought about trying to stay there. The stay experience was not bad. The room decoration is simple and comfortable. The room is controlled by Xiaodu. It is a good hotel
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The service is thoughtful and clean. The hotel opened this year. Overall it is good. It is a few minutes' walk from the hotel to the 366 Street next to it. It is very lively at night and there are a lot of food.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Facilities: It's really nice. There is Xiaodu Xiaodu, which can control all the electrical appliances in the house, which is very convenient! ! !
Hygiene: The aunt cleans very carefully, and will not mess with your things in the room, and is very careful
Environment: It should be a relatively new hotel, the overall environment is very new and comfortable
Service: The service is also very good. I made a mistake in the invoice header, and they replaced it for me in time.
I will book this hotel for business trips in the future. It is very close to the company and the accommodation is very comfortable
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Ethan_PB320
Queen Room
Stayed in Sep 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel is a 6-minute walk from Exit F of Xili Metro Station. The hotel is newly opened and the facilities in the room are very new. The room is very quiet, the housekeeping department cleans it in a timely manner, and the front desk staff are also very polite.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Queen Room
Stayed in Jun 2024
Solo travelers
86 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Facilities: great
Hygiene: Clean and tidy
Environment: Convenient transportation
Service: The counter staff has a very good attitude
The neighborhood is very lively at night. It is between two subway stations. There are many hotels nearby, but overall this one is better in terms of price and experience.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Queen Room
Stayed in Jun 2024
Other
14 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Hygiene: clean and tidy
Service: thoughtful and enthusiastic. Thank you to the little girl at the front desk for calling in advance to confirm the approximate arrival time and turning on the air conditioner in the room in advance so that I could rest comfortably as soon as I entered the room. The service is very user-friendly. The hotel logo is also very clear and clear
Location: Convenient and fast, very close to two subway stations
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!