Qianhai Service Apartment

Qianhai Service Apartment Reviews

Qianhai Service Apartment

1-29 Floor, Comprehensive Building, No.3 Jinrong Street, Qianhai SZ-HK Cooperation Zone, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Qianhai Service Apartment
Qianhai Service ApartmentQianhai Service ApartmentQianhai Service Apartment
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Qianhai Service Apartment Guest Reviews

4.7/5
Outstanding
1885 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1885)
Positive reviews(1876)
Reviews with photos/video(431)
Friendly front desk staff(313)
Easy to get around(242)
Convenient for shopping(188)
Close to metro(107)
Perfect for business trips(71)
Loved the view(60)
Excellent room layout(26)
Awesome gym(22)
Negative reviews(9)
Super PN
Superior Queen Room
Stayed in Feb 2025
Family
8 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Very nice place for short stay. Staff is friendly and helpful and the room is very clean with a great view. We were at 29/F and had a nice view of the park and 前海 neighbourhood. Will definitely come again!
Response from Property: 尊敬的賓客：您好！有時幸福衹是一種感覺，衹要用心感受，它時刻縈繞在我們身邊，記憶中的很多東西，因為幸福的感覺，時間再久，心境依然不變。享受生活，分享喜悦，感謝您對我們的喜愛，因為有您，我們是幸福的！
Guest User
Superior Queen Room
Stayed in Jan 2025
Solo travelers
2 review
4.7/5
Amazing
Posted on Mar 2, 2025
Environment and view is good. The receptionists were very helpful to provide help required.
Response from Property: Dear guest, hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise and thank you very much for your suggestions. We will try our best to do better. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Staff at reception are very helpful and efficient, the check in time was less than 5 mins. Room was professionally cleaned and tidied every day. The robot was also very quick at getting our takeaways to our room too. Overall 10 out of 10.
Response from Property: Dear guest, hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise and thank you very much for your suggestions. We will try our best to do better. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Anonymous User
Superior Queen Room
Stayed in Dec 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 5, 2025
A little gem in the heart of qianhai. Close to big shopping malls and it is just opposite Conrad Hotel. Enjoyed the spectacular view of the city centre.
Response from Property: Dear guest, hello! Thank you for staying at the apartment and sharing your experience. I am glad that every aspect of the apartment has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Couples
1 review
3.7/5
Posted on Nov 28, 2024
Hotel is located about 5 min away from the metro station. There are many eating places around except a supermarket, which I found inconvenient. People at the front desk were helpful, and the person at the entrance always greeted us no matter how bad the weather was. Hotel is clean in general, but I did find some stains on the sofa and the carpet. The toilet at the hotel was the worst part, as they were still using the old style and was hard to flush. Fortunately, the technical staff was efficient to help.
Response from Property: Dear valued guest, thank you for choosing Qianhai Service Apartment. We apologize for any inconvenience caused by the imperfections of the apartment. We will forward your feedback to the management and relevant departments, and we will promptly improve and rectify. We also sincerely thank you for your recognition of our service. Your satisfaction is the greatest encouragement for us. We will strive to do better. We sincerely look forward to your next visit. Wishing you a pleasant life!
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Good sleep,so good view.i really like it.good service.thx
Response from Property: 我們一直致力於提供專業.貼心的服務，為客人創造温馨舒適的入住體驗。同時，我們也清楚良好的員工服務是我們能夠取得您的好評的原因之一。我們的員工將一如既往地努力學習和改進服務技能，為下一次入住做好充分準備。
FrankieWaltz
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Really enjoyed my stay here, clean and convenient, the location was perfect for my work trip, Josie at the front desk gave me a free late check out, the staff is super polite and helpful even if I had some requests, the hotel gym was great used it every day, overall 6/5
Response from Property: Appreciate your kind remarks about our hotel. It'salways our pleasure to receive such positive feedback. We strive to provide the best experience for all our guests, and your satisfaction is our top priority. On behalf of all the staff of Qianhai Service Apartment, we are sincerely looking forward to your visit.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
9 review
4.7/5
Amazing
Posted on Oct 1, 2024
The room was clean. Good location, within walking distance to eateries and shopping malls. Laundry facilities available for free on level 3. Breakfast spread is ok.
Response from Property: Dear distinguished guests! Thank you very much for choosing our hotel and sharing your experience! Your satisfaction is our greatest encouragement, we will strive to do better with a grateful heart to repay every guest, on behalf of all the staff of Qianhai Service Apartment, We are sincerely looking forward to your visit. Have a great day!
Happy Travel Paul
Superior Queen Room
Stayed in Nov 2024
Couples
23 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Excellent stay, clean and very convenient
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling, as long as you feel it with your heart, it always lingers around us, and many things in our memory, because of the feeling of happiness, no matter how long it is, the state of mind remains the same. Enjoy life, share joy, thank you for your love for us, because of you, we are happy!
Anonymous User
Superior Queen Room
Stayed in Oct 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 23, 2024
Very clean with amenities provided
Response from Property: Appreciate your kind remarks about our hotel. It'salways our pleasure to receive such positive feedback. We strive to provide the best experience for all our guests, and your satisfaction is our top priority. On behalf of all the staff of Qianhai Service Apartment, we are sincerely looking forward to your visit.
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Couples
1 review
4.5/5
Great
Posted on Feb 2, 2025
Location excellent, near metro and shopping malls. Room clean and well-equipped. Breakfast normal but generally okay for causal travelers.
Response from Property: 親愛的客官您好，非常感謝您對酒店的支持，沒有得到您全5分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次到來能給我們指出我們的不足，我們會努力做到更好，我們會用心服務，讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Very good hotel. Excellent location, service and room. A very nice receptionist, TinTin.
Response from Property: Hello dear guests! Thank you for choosing Qianhai Serviced Apartment, we are glad that you are very satisfied with your stay. It is our goal to make our guests feel at home, and all the staff at Qianhai Serviced Residences sincerely look forward to welcoming you again.
Anonymous User
Deluxe Queen Room
Stayed in Jul 2024
Couples
2 review
4.2/5
Very Good
Posted on Aug 31, 2024
Very convenient location with 3 main shopping malls within 3min walking
Response from Property: Dear distinguished guest, hello! Thank you sincerely for choosing to stay at Qianhai Service Apartment and sharing your experience! Your satisfaction is the greatest encouragement to us. We will strive to do better and repay every guest with a grateful heart. On behalf of all the staff of Qianhai Service Apartment, I sincerely look forward to your visit again. I wish you a happy life!
SIU CHING CHARLES
Superior Queen Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Very clean and convenient. Location is very good with good service. Staff are friendly and helpful. Pedro is super helpful and friendly.
Response from Property: 尊敬的賓客：您好！有時幸福衹是一種感覺，衹要用心感受，它時刻縈繞在我們身邊，記憶中的很多東西，因為幸福的感覺，時間再久，心境依然不變。享受生活，分享喜悦，感謝您對我們的喜愛，因為有您，我們是幸福的！
Kwong Noel
Superior 2-bed Room
Stayed in Oct 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Nov 23, 2024
Clean and tidy
Response from Property: 尊敬的貴賓，您好！由衷的感謝您選擇入住前海服務公寓並分享您的入住體驗！您的滿意是對我們最大的鼓勵,我們會努力做的更好，以感恩的心回報每一位光臨的客人，我代表前海服務公寓全體員工真誠期待您的再次光臨。祝您生活愉快!