Estay Residence(Shenzhen Luohu Shuibei Jewerly city branch) Guest Reviews
4.7/5
Outstanding
1257 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1257)
Positive reviews(1222)
Reviews with photos/video(299)
Classy environment(86)
Friendly front desk staff(69)
Easy to get around(56)
Perfect for business trips(42)
Stayed multiple times(15)
Close to metro(14)
Loved the night views(12)
Excellent room layout(6)
Negative reviews(35)
Guest User
Special Queen Room
Stayed in Aug 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Very modern abd very clean room. Ideal location of the Hotel, very close to the Metro Station Tianbei, lot of Restaurants and Supermarkets near by, also Walmart and Mc Donalds just opposite the main road. Very quite location of the Hotel. The room have a great view on Shenzhen Downtown, very cozy style, lot of amenities availabe inside the room. Staff is very friendly and very service oriented, also the housekeeping staff doing a very good service. I was very hapy with all. At the departure day I also could extend the stay inside the room for late check out service, very good. Also the comunication with the Hotel Staff very easy abd fast via weixin and really convenient and great service at every time. 5 Star rating.
Response from Property: Dear customer, hello, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip. We can create more perfect service for you.
Mohil yogesh
Deluxe Duplex Loft Double Bed Room With Panoramic Floor-to-Ceiling Window, Sofa, And Washer-Dryer
Stayed in Dec 2024
Travel with friends
3 review
3.2/5
Posted on Feb 11, 2025
Good property and spacious it’s really good and enjoy a lot we ll visit again
Response from Property: 尊敬的顧客,您好!非常感謝您對我們酒店的認可和好評!我們非常高興聽到您對房間的寬敞和舒適感到滿意,並且住得很開心。您的滿意是我們最大的動力,也是我們不斷努力提升服務質量的源泉。我們真誠期待您的再次光臨,並會繼續為您提供優質的服務和舒適的住宿體驗。如果您有任何特殊需求或建議,歡迎隨時告知我們,我們將竭誠為您服務。祝您生活愉快,期待與您再次相見!
Guest User
Executive Suite
Stayed in Nov 2024
Family
16 review
3.5/5
Posted on Dec 27, 2024
there was an elevator problem, We stayed on floor 34.
Response from Property: 尊敬的貴賓, 為您帶來不好的入住體驗, 我們深表歉意。在您入住酒店期間, 房間有任何設施設備方面的問題您可以隨時呼叫服務員,我們 24 小時待命為您解決問題,關於大廈電梯 問題,物業工程部門已加急維修,確保您下次入住不會再出現此類問題,為您帶來的不便我們深感抱歉
Guest User
Special Queen Room
Stayed in Mar 2024
Business travelers
6 review
4.2/5
Very Good
Posted on Apr 26, 2024
Affordable hotel with easy getaway in luohu district. Clean hotel with friendly cleaners
Response from Property: Dear guest: Hello! Thank you for your comments. Your support and encouragement are the greatest motivation for us to move forward. I hope to get your full praise next time. Yida Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Looking forward to your visit again!
Shuqing
Deluxe Duplex Loft Double Bed Room With Panoramic Floor-to-Ceiling Window, Sofa, And Washer-Dryer
Stayed in Jan 2024
Solo travelers
55 review
4.5/5
Great
Posted on Feb 27, 2024
Clean, spacious for the loft unit, and close to the gold and Jewelry wholesale market.
Response from Property: 尊敬的賓客: 非常高興從您的留言中得知給您留下如此美好的印象, 希望您未來可以繼續關注 一呆公寓, 並將以後入住時的更多感受和體驗告訴我們, 熱忱期待您的再次光臨。
Guest User
Executive Suite
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Very good hotel
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持! 祝順安!
danish
Elegant Queen Room
Stayed in Jul 2023
Business travelers
11 review
4.5/5
Great
Posted on Sep 23, 2023
Location is best and room are clean, easy to get Metro 😍👍✍️
Response from Property: Dear guests, thank you for choosing our hotel and sharing your experience. We are very sorry to hear that we did not reach your full score of 5, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we are looking forward to your visit again! You are welcome to come back to experience, wish a happy life!
Salman7256
Special Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Best stay!
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持! 祝順安!
謝振輝
Special Queen Room
Stayed in Nov 2023
Travel with friends
4 review
4.5/5
Great
Posted on Dec 31, 2023
Simple, clean and well satisfy.
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us, we will continue to uphold the service concept of hard work and careful service, so that you can feel the warmth of home in a stay. We look forward to seeing you again to review our progress and your perfect praise
Guest User
Special Queen Room
Stayed in Jun 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Great place!
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持! 祝順安!
阿塔 义玛兹
Special Queen Room
Stayed in Apr 2024
Business travelers
59 review
3.7/5
Posted on May 22, 2024
Suitable
Response from Property: 尊敬的賓客:您好!感謝您的預訂!沒能得到您的滿意表示非常遺憾!我們會努力提升自己的服務質量!一呆酒店以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求,為您帶來更多驚喜。再次感謝您的惠顧,期待您的再次光臨!
Guest User
Xingyuejin Deep Sleep Exclusive Double Bed Room [Zero-Pressure Memory Foam Pillow + 30cm Silent Mattress]
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
I brought my child here for an exam. Yizhu Apartment has a good location, a clean interior, and fast elevators. Although it is a high-rise building, there are 8 elevators, divided into high and low areas, and you don't have to wait for a long time during peak hours. The front desk clerk was also very friendly. He knew that we were here for an exam and delayed check-out for free. It was very humane and recommended.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for taking the time to give us the most authentic evaluation. Your satisfaction is our motivation. We will do better and better and look forward to your next visit.
Guest User
Xingyuejin Deep Sleep Exclusive Double Bed Room [Zero-Pressure Memory Foam Pillow + 30cm Silent Mattress]
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 15, 2025
If you want to buy Shuibei gold, his home is very close to Shuibei ~ the environment and service are very good, the room is clean and tidy. And it takes only 6 minutes to walk from Tianbei subway station, and take the subway to Shenzhen North Station for 11 stops! ! ! Recommended! ! !
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好! 非常感謝您選擇入住並寫下如此用心的評價!很開心能為您帶來滿意的體驗,您的認可對我們團隊是莫大的鼓勵,祝諸事順遂,盼與水貝的暖陽清風一道,早日與您再會
leon0204
Deluxe Duplex Loft Double Bed Room With Panoramic Floor-to-Ceiling Window, Sofa, And Washer-Dryer
Stayed in Jan 2025
Couples
5 review
5.0/5
Outstanding
Posted on Feb 13, 2025
The room is very clean, with everything you need, and there are many delicious foods nearby. It is very close to the city. The front desk service is very considerate and polite. I will stay here again next time. It is very good and worth recommending.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好! 非常感謝您選擇入住並寫下如此用心的評價!很開心能為您帶來滿意的體驗,您的認可對我們團隊是莫大的鼓勵,特別是前廳同事聽到您的誇獎一定會動力滿滿!🌟 期待下次再見,祝您生活愉快,萬事順心!
Guest User
Deluxe 2-bed Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Very good, high floor, can see the city night view. The front desk service is very good, borrowed charger and delivered to the room personally. Cleaning and sanitation products are also complete, there is a washing machine
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments on our hotel! We are very glad that you like the high floor and the city night view, and we are also very happy that the front desk service satisfies you. We will continue to work hard to provide considerate service to ensure that every guest can feel our care. We look forward to your visit again and wish you a pleasant journey!