Latest Reviews for Sheffield Hotels

Ibis Sheffield City
4/5119 Reviews
Sheffield City Center
When I arrived at this hotel the 2 staff behind the counter were having an important discussion but politely acknowledged me saying they wouldn't be a moment. However check in was not until 3pm but they let me leave my luggage in their storage area so I could go for a wander in the city. When I returned I was checked in promptly by the gentleman behind the desk and found I had a room on the top floor. However one minor mishap that happened was when I entered my room, a really bad odour hit my nose and then I noticed a wet patch on the carpet. I went back to the reception to report and the young lady (who had long black hair and wore glasses) was very efficient in coming up with me so I could show her in person what the problem was. She did sincerely apologise and thankfully there was an engineer in the building who would promptly get on with fixing it. As for me I got moved to another room and I completely forgot to ask for a desk fan as it was a warm day. So I went back down to reception and asked the same young lady for it who was extremely helpful in getting one organised for me. I even thanked her and complimented her helpfulness There is a good chance I will visit Sheffield again in the future, but if I do I will certainly stay here at this hotel because of how well organised the staff are when it comes to doing their job in keeping customers happy.

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