Mercure Hotel shantou High-speed railway Station

Mercure Hotel shantou High-speed railway Station Reviews

Mercure Hotel shantou High-speed railway Station

No.106 Changjiang Road, Longhu District, Shantou, Guangdong, ChinaView Hotel Details
Mercure Hotel shantou High-speed railway Station
Mercure Hotel shantou High-speed railway StationMercure Hotel shantou High-speed railway StationMercure Hotel shantou High-speed railway Station
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Mercure Hotel shantou High-speed railway Station Guest Reviews

4.7/5
Outstanding
1444 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1444)
Positive reviews(1416)
Reviews with photos/video(285)
Friendly front desk staff(171)
Convenient parking(76)
Delicious breakfast(65)
Close to train station(56)
Perfect for business trips(42)
Well designed(40)
Excellent TV(14)
Tasty coffee(11)
Negative reviews(28)
Guest User
Deluxe Room (Double Bed) (Balcony)
Stayed in Jan 2025
Couples
3 review
4.7/5
Amazing
Posted on Feb 24, 2025
Been to 3 hotels on this trip, Mercure is the best. The services and cleanliness are impeccable. They were courteous and very helpful. The amenities are what was mentioned to the dot. Yes the place was close to the station which I have chosen, it's a bit way out to the city centre (if you don't mind the distance) . Nevertheless the rest suits us perfectly. I highly recommend this place.
Response from Property: 尊敬的賓客您好!感謝您選擇入住汕頭高鐵站美居酒店,很高興能為您的出行帶來美好的時光,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續提升,熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快!
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Very good service , definitely will come again Miss yellow
Response from Property: Dear distinguished guest: Thank you for your recognition of us in all aspects. When you are on a business trip, the big city is busy. Xiaomei hopes to provide you with a warm and comfortable home to relax your body and mind. Xiaomei wishes you to be accompanied by warmth~
阿諾舒華哈密瓜
Deluxe Room (Double Bed) (Balcony)
Stayed in May 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Hotel location is good, room is tidy, overall is good and best price. I’m always come to stay when I have trip at Shantou
Response from Property: Dear guests, thank you for staying at Mercure Shantou. We are very happy that you are satisfied with your stay. We will also share your good comments with our team. Your support is our driving force. We look forward to your next visit and wish you a happy life!
Guest User
Standard 2-bed Room
Stayed in Oct 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Nov 8, 2024
The Hotel appears to be new. Room size is adequate for a single person, but if you are sharing it, it is a little cramped. They provide all the necessary amenities. The reception staff did not speak English but were very helpful. They used a translation app to communicate. The hotel is 5 minutes away from the Shantou Railway station. It is about 30-35 minutes away from Chenghai.
Response from Property: Dear guest, thank you for choosing us and supporting the hotel. Your satisfaction with the hotel's service and environment is the driving force of the hotel's staff. Making every guest feel at home is our service goal. We hope to meet you at the Mercure Shantou Hotel soon. Let Xiaomei from Accor, France, always accompany you and become your first choice for traveling to Shantou. All hotel staff welcome your next visit. See you next time.
Anonymous User
Deluxe Double Room
Stayed in Dec 2024
Solo travelers
32 review
4.0/5
Very Good
Posted on Jan 20, 2025
Close to railway station, breakfast ok, room spacious and comfortable.
Response from Property: Dear guest, hello! It is a fate that I met you in the vast sea of ​​people. It is a lifelong meeting. I am glad that you are satisfied with the service and all aspects of our hotel! We will repay your support with more enthusiastic, thoughtful and caring service, and look forward to your next visit!
Guest User
Deluxe Room (Double Bed) (Balcony)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Dora Wang has been very helpful through our stay in the hotel. She has tried many attempts to help us sort out our local difficulties. She is an asset to the hotel. Thank you for the beautiful stay in the hotel.
Response from Property: Dear distinguished guests: Thank you very much for choosing us for this trip. The best way to travel is to find a long-lost feeling in a strange place. We believe that detailed service is the most suitable service for you. We still need to work hard on this road. You are our Bole and have discovered our advantages. I am very glad to travel with you. I hope there will be more surprises and touches when we meet next time. Xiaomei would like to wish you and your family smooth sailing, happiness and all the best in the new year!
Gerald Chan
Honorable Tub Double Bed Room
Stayed in May 2024
Business travelers
10 review
4.7/5
Amazing
Posted on Jun 14, 2024
Extended my stay for additional night. Same as previous; Excellent location near to the railway station. Hotel itself was clean and staff was friendly.
Response from Property: 尊敬的賓客您好!感謝您入住汕頭美居酒店,能令您入住滿意,我們深感開心,我們也會把您的好評分享給我們的團隊,您的支持是我們前進的動力,期待您的下次到來,祝您生活愉快!
AZ
Deluxe Room (2 beds)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Very satisfied with this stay! The hotel service was super nice, Dora always kept a friendly smile, not only that, they actively helped us, recommended the Shantou attractions and so on, and connected the Wi-Fi. Every move is filled with professionalism and Affinity, made a deep impression. The location of the hotel is also very convenient, convenient transportation around, travel without pressure. The room facilities are very complete, clean and tidy, daily necessities are readily available
Response from Property: 親愛的客人您好:感謝您的分享,有朋自遠方來、不亦樂乎,每一份喜愛,都來自心靈的微信和感動,能夠讓您滿意是我們的心願,我們會更加努力,小美感謝您的暖心陪伴,期待着與您的再次相遇~
Anonymous User
Deluxe Room (2 beds)
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is clean, staff are friendly. The breakfast was okay, considering the selection of local food vs international food. Just eat some bacon, bread toast and coffee.
Response from Property: Dear guest, thank you for sharing. It is a great pleasure to have friends coming from afar. Every bit of love comes from the smile and touch of the heart. It is our wish to satisfy you. We will work harder. Xiaomei thanks you for your warm company and looks forward to meeting you again~
Pjizhan
Classic Queen Room
Stayed in Sep 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Hotel is good, room so far so good, location is very good I like
Response from Property: Dear guests: Thank you for your sharing and recommendation. It is Xiaomei’s blessing to be liked and greeted by you. Therefore, Xiaomei cherishes every time she gets together with her friends and always makes them as beautiful as the first time they met. At the same time, Provide good service every time, so that friends can be as comfortable as friends here, and provide a warm and romantic home for all friends. We look forward to your coming again and wish you a safe and smooth life~
Anonymous User
Deluxe Room (2 beds)
Stayed in Aug 2023
Family
12 review
5.0/5
Outstanding
Posted on Sep 9, 2023
Very satisfied staying in this hotel and appreciated of Xiao Lin's kindness and assustance.
Response from Property: Dear guests, hello! Thank you for staying at Mercure Shantou Hotel and taking the precious time to share your evaluation with us. Your affirmation will encourage us to further improve our service quality and sincerely hope you will come again! wish you a happy life!
Anonymous User
Deluxe Room (Double Bed) (Balcony)
Stayed in Feb 2023
Couples
16 review
5.0/5
Outstanding
Posted on Apr 3, 2023
The hotel is super clean and comfy. Location is close the high speed train station of Shantou but a distance to the city centre. You can take a taxi or DD very easily to get to the city centre and the price is reasonable. We really enjoy our stay into this high-tech hotel. Highly recommended!
Response from Property: Hello, dear guest: Thank you very much for your recognition and comment on us. Even though the seasons change, our intentions are always the same. At the same time, your encouragement is also to urge us to continue to work hard. We will make persistent efforts to strive for a higher level , our Mercure hotel room has floor-to-ceiling windows, fully automatic equipment, 24-hour gym, and self-service coffee. We provide a buffet breakfast with a variety of varieties to meet the needs of business customers and provide just-right accommodation services. Hope to see you again soon Give you more thoughtful service and arrangements, I wish you a happy life! Working smoothly!
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2023
Travel with friends
1 review
3.7/5
Posted on Aug 10, 2023
Service was good. Close to shantou station but a bit far from the attractions. Could improve on room cleaning - saw large coffee stain on floor and needed to call room service to mop it up
Response from Property: 尊敬的賓客您好:感謝您選擇我們汕頭美居酒店,三生有幸、小美對您提出的衞生問題做出了深刻反省並加大整改力度以及巡查,確保房間的入住標準,您的支持是我們進步的動力,希望能再給小美一次機會,再次回來,見證我們的進步~
Kusuma
Deluxe Suite
Stayed in May 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 11, 2024
My favourite hotel in shantou!
Response from Property: 尊敬的賓客,您好!感謝您入住汕頭美居酒店,並利用寶貴的時間與我們分享您的評價,您的肯定將鼓勵我們進一步提高服務品質,真誠地希望您再次光臨!祝您生活愉快!
Yeqingqing
Classic Queen Room
Stayed in Jun 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 9, 2023
The room is clean. Location is good. Breakfast is delicious. But the room is quite small. And when open the door will see the restroom
Response from Property: 尊敬的賓客,您好,非常感謝您選擇下榻我們汕頭美居酒店,在這裡能看到您的好評與支持我們非常開心,無比榮幸,是的呢,我們酒店停車場非常方便,位於二樓,酒店位置還是可以的哦,附近美食景點都很方便哦,期待您常回來,我們下次見~