LIYI HOTEL

LIYI HOTEL Reviews

LIYI HOTEL

No.11 Rongjiang Road, Longhu District, Shantou, Guangdong, ChinaView Hotel Details
LIYI HOTEL
LIYI HOTELLIYI HOTELLIYI HOTEL
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LIYI HOTEL Guest Reviews

4.3/5
1065 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(1065)
Positive reviews(1003)
Reviews with photos/video(99)
Delicious breakfast(153)
Friendly front desk staff(95)
Convenient parking(57)
Easy to get around(54)
Average sound insulation(45)
Large rooms(30)
Located downtown(30)
Would stay again(10)
Negative reviews(62)
Guest User
Superior Queen Room
Stayed in Jan 2025
Travel with friends
2 review
4.0/5
Very Good
Posted on Feb 12, 2025
Front desk staff were attentive and helpful. It could use better soundproof for the windows.
Response from Property: Ah~ I must have been dazzled. It's not a 5-point praise. Yier is very sad. If you have any suggestions, please leave us a message. We will try our best to do better and give you a 5-point stay experience next time.
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Oct 29, 2024
Liyi is a simple hotel, for solo traveller. Location is perfect which is near to Foodie (20mins walk to LongYan Lu) and clubbing places (5mins on the right) Since is a simple hotel, don’t  expect too much facilities. It has a very nice massage place on the 2nd floor. Previously used to use agoda, but this time use Trip.com. Make a booking on 26Oct for 27Oct-4Nov and realised made a mistake. Cancelled by mistake and realised there was a cancellation fees of 13%, amount 700CNY. Agoda claimed that the hotel refused the refund, but the money was collected by agoda instead. They lied again and again, keep pushing the blame to the hotel. Integrity is an issue. No trust anymore. As such, start using Trip.com. In addition, trip.com give higher rewards.
Response from Property: My darling, using our heart to make you more "happy" is Yier's service concept~ Thousands of words can be summed up in one sentence, thank you for choosing Yier in Mangmang Hotel, thank you for your careful discovery and sharing, welcome back!
Ronald Khoo
Superior Queen Room
Stayed in Oct 2024
Couples
3 review
4.2/5
Very Good
Posted on Feb 4, 2025
Small hotel, very helpful front office staff, give go direction for local food option
Response from Property: 從您給的點評分數怡兒可以感覺到沒能讓您十分滿意,在這裏對您表示深深的歉意。怡兒努力做到讓客人十分滿意,但在這個探索的道路上還有需要改進和提升的地方,您大可直言不諱,好的地方怡兒會謙虛提升,不好的地方會努力改進,希望您下次入住能為怡兒呈上一條精彩的好評,怡兒一定會努力噠~
Anonymous User
Family-friendly 2-bed Room
Stayed in Jul 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Oct 16, 2024
Hotel location is good. But the toilet and bathroom is horrible, there is no divider and once you use the bathroom, the whole bathroom is wet and slippery
Response from Property: Ah~ I must have been dazzled. It's not a 5-point praise. Yier is very sad. If you have any suggestions, please leave us a message. We will try our best to do better and give you a 5-point stay experience next time.
Yee Wei
Business Queen Room
Stayed in Nov 2023
Family
4 review
3.7/5
Posted on Feb 10, 2024
Staff friendly and accommodating. Hotel is old and in need of refurbishment. Cleanliness below average but it's due to the age of the hotel rather than staff effort. Staff kind enough to offer free breakfast at mcdonald's /KFC next door.
Response from Property: Dear friend, thank you for staying here and giving us the opportunity to serve you. The support and suggestions in your reviews are a rare and precious asset for us. We will continue to work hard to continuously improve various services and look forward to your visit again. Finally, I wish you a cheerful mind and a good mood every day!
Dan A.
Family-friendly 2-bed Room
Stayed in Feb 2023
Solo travelers
3 review
3.0/5
Posted on Mar 26, 2023
Toilet and bathroom are together and it’s not convenient when you travel in two people. Cleanness is poor since we found old trash on the floor. Location is good since it’s closed to bar and restaurants.
Response from Property: Hello, valued customer, I am sorry that I did not give you a satisfactory experience. If you have any needs or questions during your stay, you can dial 0 to the front desk so as not to affect your check-in experience. Xiaoyi will solve it for you immediately and look forward to your support Come again. Finally, I wish you a cheerful mind and a good mood every day!
Lai Fong
Zhenli Double Bed Room
Stayed in Feb 2024
Family
6 review
3.7/5
Posted on Mar 27, 2024
Good to provide breakfast to us at free
Response from Property: 啊啊啊~一定是我看花眼了,不是五分的好評,怡兒非常傷心的。您有什麼建議可以給我們留言,我們會努力做到更好,下次給您5分的入住體驗。
SS25
Family-friendly 2-bed Room
Stayed in Dec 2022
Family
13 review
3.5/5
Posted on Jan 24, 2023
The location is very good with surroundings of some restaurants and shopping centre, but the room itself is not really clean and the amenities are poor. But the staff attitude is very good. Need improvement on room cleanliness and also the placement of shower room and water closet together is not convinience at all because the toilet floor constantly wet after shower.
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problems you reported, we will strengthen the improvements to ensure that they will not happen again next time you stay. We are deeply sorry for the inconvenience this type of issue has caused you. Looking forward to your visit again!
Sindhu
Superior Queen Room
Stayed in Jun 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Budget price but more than budget experience.
Response from Property: The most luxurious thing in the world is time, and the most expensive asset is trust: if you are willing to give your precious time to write a review for Yier and get such affirmation, Yier is very touched. We will make persistent efforts and continue to improve our services to warm you Those of you who trust and love Yier!
Siritorn
Executive Queen Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on May 14, 2024
Very good
Response from Property: Seeing your careful review, Yi'er is also very warm. I will give you a kiss. Please check it~~~ I deeply hope that every customer can share their good feelings like you and have fun alone. It’s better to be happy than to be happy~~
Guest User
Zhenli Twin Room
Stayed in Jan 2025
Family
12 review
4.3/5
Very Good
Posted on Feb 18, 2025
The location is good, close to the airport bus station. The breakfast is delicious with many varieties. The toilet and shower are placed together, which is awkward. When showering, the bathroom is very wet and easy to slip. There was a little incident during the check-in process, but the hotel handled it in time. I am quite satisfied. I hope to strengthen management and keep a good hygiene in the future. Shantou is currently a popular tourist city, but the traffic problem cannot keep up. It is difficult to get a taxi and it is not very convenient to travel. The night view of the small park is beautiful at night.
Original TextTranslated by Google
Response from Property: Ah~ I must have been dazzled. It's not a 5-point praise. Yier is very sad. If you have any suggestions, please leave us a message. We will try our best to do better and give you a 5-point stay experience next time.
Guest User
Zhenli Double Bed Room
Stayed in Jan 2025
Business travelers
10 review
1.7/5
Posted on Feb 13, 2025
Parking problem, we used the parking lot of a small shopping mall. If it was full, you had to wait for others to drive away before you could enter. The road was very small, which would cause traffic jams. The room was poorly soundproofed, and there were air conditioners outside the window, which was very noisy.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the unpleasant experience you have had. We will make improvements to the issues you have reported, and we believe that our colleagues will provide more meticulous service to guests in the future. If you have any questions during your stay, you can dial 0 to the front desk at any time, and we will solve them for you immediately, giving you a satisfactory accommodation experience. We look forward to your return to experience our better service.
Moli
Zhenli Twin Room
Stayed in Dec 2024
Family
80 review
5.0/5
Outstanding
Posted on Jan 19, 2025
The hotel is located in a bustling area, 1 km away from Vientiane City. There are many restaurants at the door, which is very convenient for eating and shopping. There is a large free parking lot. The room is clean, but it is relatively old, the hardware equipment is slightly worse, the bathroom drainage is not smooth, and it is easy to accumulate water. There are more varieties of breakfast.
Original TextTranslated by Google
6/8
Response from Property: My darling,怡兒看到您對我們如此高的評價,真的很高興,一直以來,小怡都秉持着“心怡之所”的服務理念,讓每一位小怡的住客都感受到朋友般的真誠,您與小怡相遇,就像伯樂遇到千里馬,發現我們如此多的優點,讓我們很是感動。從您的字裡行間都可以看出您對我們的愛,那麼,請記得,如果愛,請深愛哦~小怡期待您的再次光臨,麼麼噠~
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Travel with friends
1 review
4.8/5
Amazing
Posted on Jan 5, 2025
Overall it was pretty good. The room was much better than I expected, spacious and separated into wet and dry areas. The breakfast was also delicious. I booked a room without windows but it looked the same as a room with windows at first glance. The front desk lady was also very friendly. There is also free parking, which is very important. Children who travel by car can sleep peacefully without worrying about their cars.
Original TextTranslated by Google
Response from Property: 啊啊啊~一定是我看花眼了,不是五分的好評,怡兒非常傷心的。我們會努力做到更好,下次給您5分的入住體驗
Paopaopaopaoren
Superior Queen Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Very good service. The guy is very good. He gave me a free upgrade when I arrived. Good breakfast. Convenient parking. There are many places to eat nearby. Vientiane City is very close. It is convenient to go anywhere. I will continue to come in the future. Hygiene: clean and hygienic Service: very good
Original TextTranslated by Google
Response from Property: Making you more "happy" with heart is Yier's service concept~ Thousands of words can be summed up in one sentence, thank you for choosing Yier in Mangmang Hotel, thank you for your careful discovery and sharing, welcome back!