Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Had such an amazing stay at this hotel! All of the staffs were very friendly and hospitable. It made us feel super welcoming staying here. Bonus, it’s walkable distance from the Dukezong Ancient City.
Room was well kept and everything you need is provided. Oxygen supply has been a great help to prevent us from the altitude sickness. The hotel even arranged pick up and drop off, which was such a great gesture! Breakfast was delicious, with quite a number of side dishes.
Response from Property: Thank you for taking the precious time out of your busy schedule to comment on the room, and it is also an honor for you to choose to stay in the vast sea of people. Those who come are all guests, and meeting is always fate. We look forward to your next visit!
weiiixian
Yushi Shujuan Large Terrace With Tub Double Bed Room (Smart Home, Floor Heating, Diffused Oxygen Supply, Humidifier, Zero Pressure Mattress, Arrow Sanitary Ware, Laifen High-Speed Negative Ion Hair Dryer)
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 27, 2025
Highly recommended! Everything matches the pictures. The room smells pleasant and is always clean. Their services are excellent. Free pickup from the train station and within walking distance to the Golden Bell. We will definitely come back if we visit Shangri-La again.
强烈推荐!一切都与图片相符。房间气味清新且始终保持干净。他们的服务非常出色。提供从火车站的免费接送,步行15分钟即可到达龟山公园, 转经筒, 四方街。下次来香格里拉我们一定会再住这里,也会推荐给身边的朋友!
Response from Property: Thank you for taking the time to review the room. I am honored that you chose to stay here. Everyone is a guest, and meeting is always fate. I look forward to seeing you again!
Guest User
Jinshan Wangyue Light Luxury Tub Double Bed Room (Smart Home, Floor Heating, Diffused Oxygen Supply, Humidifier, Zero Pressure Mattress, Arrow Sanitary Ware, Laifen High-Speed Negative Ion Hair Dryer)
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 20, 2025
We had a wonderful stay at this guest house! The boss and lady boss were incredibly kind and friendly, making us feel right at home. They even gave us a thoughtful gift when we checked out, which was such a lovely gesture.
We really appreciated the free pick-up and drop-off service from the train station — it made our arrival and departure so convenient. The floor warmer and oxygen supply were absolute lifesavers in the cold weather and high altitude; we were so grateful for that extra comfort.
One of the most heartwarming parts of our stay was how well they took care of my friend after she injured her knee. Their genuine concern and help meant a lot to us.
Highly recommended for anyone visiting the area — not just for the facilities, but for the warmth and care of the hosts.
Response from Property: Thank you for taking the precious time out of your busy schedule to comment on the room, and it is also an honor for you to choose to stay in the vast sea of people. Those who come are all guests, and meeting is always fate. We look forward to your next visit!
Really in love with their room style, Muji wooden style. Thanks for the great hospitality and excellent stay, although only stayed for 1 night. Amazing and thanks for the services
Response from Property: Thank you for taking time out of your busy schedule to review the room, and I am honored that you chose to stay in the Silvery Moonlight. Comers are guests, meet always edge, look forward to your visit again!
Excellent services provided by bosses and staff. Always there to welcome guests back at the door step. Breakfast is excellent and snacks are provided for every day of our stay. Assisted us with our laundry as well and the lady boss also offered to drive us to the day tour pick-up point nearby. Very detailed in explaining the facilities in the room. Thank you so much for your parting gift too. Strongly recommended accommodation.
Response from Property: Thank you for taking the precious time out of your busy schedule to comment on the room, and it is also an honor for you to choose to stay in the vast sea of people. Those who come are all guests, and meeting is always fate. We look forward to your next visit!
siew khim
Family Friendly Smart Room (Whole House Intelligence + Floor Heating + Diffuse Oxygen Supply + Humidifier + Zero-pressure Mattress + Wrigley Bathroom + Laifen High-speed Negative Ion Hair Dryer)
Stayed in Nov 2024
Family
11 review
10/10
Outstanding
Posted on Jan 16, 2025
We missed pet dog shuangxi a lot
Lovely stay
Family oriented
Spacious room
Friendly hosts
Response from Property: 非常感謝您對我們民宿的認可和喜愛,我們致力於為每一位客人提供舒適、温馨、便捷的服務,希望我們的努力能讓每一位旅行者感受到家的温馨和舒適。期待您的下次光臨
Kielanas
Family Friendly Smart Room (Whole House Intelligence + Floor Heating + Diffuse Oxygen Supply + Humidifier + Zero-pressure Mattress + Wrigley Bathroom + Laifen High-speed Negative Ion Hair Dryer)
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 14, 2025
The hotel has a perfect location and a beautiful, thoughtful design. Breakfast was very good, with a nice variety to choose from. I stayed with my kids, and we really appreciated the family-friendly room – it was well equipped and even had toys, which was a lovely touch.
What really makes this hotel stand out is the people. The staff were incredibly kind, helpful, and attentive. The owner was often present and personally made sure everything went smoothly for us – always ready to help with anything we needed. Honestly, I would return to this hotel just for the amazing people who work there. Highly recommended!
Response from Property: Thank you for taking the precious time out of your busy schedule to comment on the room, and it is also an honor for you to choose to stay in the vast sea of people. Those who come are all guests, and meeting is always fate. We look forward to your next visit!
Dzember
Yushi Shujuan Large Terrace With Tub Double Bed Room (Smart Home, Floor Heating, Diffused Oxygen Supply, Humidifier, Zero Pressure Mattress, Arrow Sanitary Ware, Laifen High-Speed Negative Ion Hair Dryer)
Stayed in Nov 2024
Couple
8 review
10/10
Outstanding
Posted on Dec 12, 2024
The room is big and as seen in the picture. The hotel staff took very good care of us. Every level of service was very impressive. They helped us pick up and drop off at the airport and train station very well. Highly recommended. Anyone looking for a quiet, clean, modern place to stay near tourist attractions must stay at this hotel.
Response from Property: Thank you for taking the precious time out of your busy schedule to comment on the room, and it is also an honor for you to choose to stay in the vast sea of people. Those who come are all guests, and meeting is always fate. We look forward to your next visit!
Everything is as described on Trip.com. The owner and staff are very friendly and helpful throughout our stay. We came with our elderly parents and they were so thoughtful. We got lost in the old town and they helped picking our mum up on a scooter since her legs are not so good for walking long distances.
Definitely would recommend this place. Location is not too bad if you like walking. There were some constructions happening nearby during our stay.
Response from Property: Thank you for taking the precious time out of your busy schedule to comment on the room, and it is also an honor for you to choose to stay in the vast sea of people. Those who come are all guests, and meeting is always fate. We look forward to your next visit!
Guest User
Muyun Tingyu Terrace Tub Double Bed Room (Smart Home, Floor Heating, Diffused Oxygen Supply, Humidifier, Zero Pressure Mattress, Arrow Sanitary Ware, Laifen High-Speed Negative Ion Hair Dryer)
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 17, 2025
This place is beyond our expectation. Our room has balcony facing nice view of the old town symbol.
First impression, they offer free pick up from bus station when we got back from Feilaisi. Before that we chatted via Wechat and the staff was so attentive to reply and give info to us.
On the day we arrive the hotel, they welcome us with fruit, tea, and Yunnan noodle, which we think it's the best noodle for us in this trip.
When we get into the room, the staff is so kind to recommend how to use many things inside the room. Even she cannot speak English very well but she can use the translator on her cell phone efficiently. We have no problem about communication with her.
second impression, one evening we got back to hotel and didn't have dinner yet so we asked staff if they can prepare Yunnan noodle for us or not and we gonna pay because we received the welcome noodle since afternoon. They served us with the noodle and didn't charge us at all.
Third impression, we checked out in the next morning to catch the flight. The hotel prepared the airport drop off for us and four staffs stood in line at the car to thank and wish us luck. This is so touching. Super hospitality we received from the hotel.
We definitely recommend this hotel for your stay in Shangri-La.
Response from Property: Thank you for taking the precious time out of your busy schedule to comment on the room, and it is also an honor for you to choose to stay in the vast sea of people. Those who come are all guests, and meeting is always fate. We look forward to your next visit!
Kelcheng
Yinyu Senyi Luxe Enjoyment Tub Double Bed Room (Smart Home, Floor Heating, Diffused Oxygen Supply, Humidifier, Zero Pressure Mattress, Arrow Sanitary Ware, Laifen High-Speed Negative Ion Hair Dryer)
Stayed in Jun 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Jul 8, 2025
Superb service. Will come back again. Highly recommended.
Response from Property: Thank you for taking the precious time out of your busy schedule to comment on the room, and it is also an honor for you to choose to stay in the vast sea of people. Those who come are all guests, and meeting is always fate. We look forward to your next visit!
Jasmine Chiat Mein
Mountain Whispers Shiguang · Private Tub Double Bed Room (Smart Home, Heated Floor, Diffused Oxygen Supply, Humidifier, Zero Pressure Mattress, Arrow Sanitary Ware, Laifen High-Speed Negative Ion Hair Dryer)
Stayed in Oct 2024
Couple
8 review
10/10
Outstanding
Posted on Nov 9, 2024
This is easily the best hotel that we have ever stayed at. It is homey and clean, facilities are new and advanced, and service is top-notched. The shower was luxurious with temperature setting and high water pressure.
Afternoon tea (waffles with seasonal fruits and fresh orange juice) was served everyday during our stay, even if we got back late. The staff were attentive, and welcomed us at the door every time we got back to the hotel.
It was such a comfortable stay that we were quite reluctant to leave on our last day. Definitely a hotel we will highly recommend!
Response from Property: Thank you very much for your recognition and love for our homestay. We are committed to providing comfortable, warm and convenient services for every guest. We hope that our efforts can make every traveler feel the warmth and comfort of home. Looking forward to your next visit!
Guest User
Mountain Whispers Shiguang · Private Tub Double Bed Room (Smart Home, Heated Floor, Diffused Oxygen Supply, Humidifier, Zero Pressure Mattress, Arrow Sanitary Ware, Laifen High-Speed Negative Ion Hair Dryer)
Stayed in Oct 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Dec 20, 2024
so perfect for us
Response from Property: Thank you for taking the precious time out of your busy schedule to comment on the room, and it is also an honor for you to choose to stay in the vast sea of people. Those who come are all guests, and meeting is always fate. We look forward to your next visit!
Guest User
Family Friendly Smart Room (Whole House Intelligence + Floor Heating + Diffuse Oxygen Supply + Humidifier + Zero-pressure Mattress + Wrigley Bathroom + Laifen High-speed Negative Ion Hair Dryer)
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Jul 30, 2025
It was a great experience. Afternoon tea was provided upon check-in. You can also soak your feet in the room at night. The breakfast the next day was also amazing. They also gave you cheese when you left.
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Response from Property: Thank you for taking the time to review our room. We are honored that you chose to stay with us. We are all guests and we meet by chance. We look forward to seeing you again!