Floral Hotels in Shangri-La

Really nice hotel, quite Chinese style . Clean and calm. Not too far from old town. breakfast is written in Chinese , so have a guess sometimes :)

We had a really good experience during our checkin at the hotel. The manager, Vivian went to our bedroom to make sure we are comfortable. When we mentioned the weather was too dry, she got her staff to bring a humidifier for our room. The humidifier help us a lot. Our room had a beautiful mountain view. The next day, Vivian even gave us a late checkout for our hi speed train back to Kunming was at 4:15 pm. The best part was after touring Pudacuo National Park, we came back to the hotel at 2:30 pm and needed lunch for we were hungry before we catch the train back. The hotel restaurant chef has gone for his break. Vivian went to the extend of calling the chef back to cook for us. We had a good meal before we went to the train station. Her service was really incredible. Kudos to Vivian for making our stay in Shangri La so comfortable and meaningful! I would highly recommend staying at Hilton Garden Inn hotel in Shangri La.

I stayed in the suite at this hotel. It was a great and very comfortable stay. Everything about the suite was elegant and built for comfort. The hotel has a restaurant that makes delicious Yunnan inspired dishes. The yak stew and the potato dishes were especially good. The staff was nice and friendly although language presented a barrier. (Thankfully there are translation apps.). The pool was a little weird though. It's presented more like a pond in the middle of the hotel rooms. There seems to be only one access point to the pool and there is zero seating. Its rimmed by plants and trees. Very strange. But thats the only criticism of the hotel. Everything else meets and exceeds expectations of a hotel. And its within walking distance of the old town.

The hotel is located 1 km from the ancient town and is a 10-15 minute drive to the train station. The room was comfortable, and the water pressure and heater worked perfectly. The Wi-Fi was very stable as well. (For foreigners, do bear in mind, if you connect to hotel wifi, you would need to connect to VPN in order to use WhatsApp, IG or Youtube) This is a 9-year-old property, so there are some flaws that can be improved, but that is understandable. My only feedback is about the F&B restaurant; they only have one all-day dining option. Breakfast was alright, with more of a local selection. I stayed for two nights. On the first day, there was staff available to help me and serve my cafe latte order. However, on the second day, I did not see any staff on standby, so I had to make my own cafe latte (I had to froth the milk), which I found awkward. I wish the staff were more well trained, but I understand it is low season and the hotel probably hired part-timers for service. The best highlight of my stay was meeting a lady named Rose He, who is part of the guest services team (i think). She made recommendations on where to go and even found us a local driver to take us around. She was extremely kind and polite. We exchanged WeChat information, and she texted me when the weather turned cold or rainy. She also helped us to arrange complimentary transportation to the train station. It felt personalized. Shangri-La, if you are reading this, I believe she deserves a token of appreciation. She is the true star and a great example of “hospitality.” Overall, we were happy with our stay. Thank you.

A nice large room with windows on two sides, a full on view of the mountains! The bed with pillow top mattress was v comfortable. The restaurant food offered a wide variety of dishes of good quality and modest price. Staff were friendly and helpful and the receptionist checked to make sure we had purchased a bus ticket for our departure to Lijiang on the morning of our departure. We would recommend Tina’s to other travellers

A simple yet sufficient accomodation option. We stayed in the middle of the town on our first two days in Shangri-la, which we found to be a bit noisy during the night time. Then we found this place, like some others mentioned, 5 minutes walking distance from the town square (四方街）yet secluded enough to give us the quietness much needed during night time. The owner 仁德君 is also a very helpful person. Overall, I would recommend this place if you are looking for conveniency, and quietness, a place with great views yet not too pricey, then this is definitely the go to place.

This long standing guesthouse is a must stay in many ways if you are visiting Tiger Leaping Gorge - with outstanding views and definitely a perfect location for staying the second night if you are walking the gorge over 3 days. The bedrooms are large and clean and warm. The hotel staff are very helpful both in person and over WeChat - especially when you are doing the gorge walk and want some help with directions. There are great drinks in the bar including local craft beer. A few things that we would note though. Firstly given the price of the room, there absolutely should be real bath towels instead of very unsatisfactory disposable ones. Secondly I do not recommend booking the most expensive top floor rooms because the noise that comes through the roof from the upstairs area (bar/coffee shop/terrace) is very bad and constant (including waking us up in the morning). You would get just as good a view from the lower level rooms but without the terrible noise. Lastly it would be nice if the restaurant included a few western food options for lunch and dinner - the Chinese food we had was great but tired international tourists (and there are more and more of us!) often want comfort food after a long day’s hike.