Home Inn Selected (Shanghai Lingang Xincheng Dishui Lake)

Home Inn Selected (Shanghai Lingang Xincheng Dishui Lake) Reviews

Home Inn Selected (Shanghai Lingang Xincheng Dishui Lake)

No.441 Shuiyun Road, Pudong New Area, Shanghai, 201316, ChinaView Hotel Details
Home Inn Selected (Shanghai Lingang Xincheng Dishui Lake)
Home Inn Selected (Shanghai Lingang Xincheng Dishui Lake)Home Inn Selected (Shanghai Lingang Xincheng Dishui Lake)Home Inn Selected (Shanghai Lingang Xincheng Dishui Lake)
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Home Inn Selected (Shanghai Lingang Xincheng Dishui Lake) Guest Reviews

4.7/5
Outstanding
1323 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(1323)
Positive reviews(1283)
Reviews with photos/video(114)
Friendly front desk staff(93)
Classy environment(84)
Average sound insulation(53)
Convenient parking(49)
Easy to get around(35)
Perfect for business trips(18)
Tasty food(11)
Close to metro(5)
Negative reviews(38)
Alexander
Business Double Room A
Stayed in Sep 2024
Couples
4 review
1.0/5
Posted on Oct 4, 2024
This place was a nightmare. The room we stayed in had a flashing light outside and even with the curtains closed the whole room would light up brightly every 8 seconds. Also we could hear the tv of the next room loudly as well as the conversation going on in another room. When we asked to change rooms the new room they gave us had a horrible smell, nearly threw up. Around midnight we finally got a room we were able to sleep in. The next morning wasn’t much better, there was hardly any water pressure in the shower and the breakfast buffet was terrible. We left immediately after. Avoid this place if you don’t want to ruin your stay.
Response from Property: Dear guest: We apologize for not being able to give you a good stay experience. Here, we sincerely say to you again: "I'm sorry." We have rectified the issues you reported and welcome your supervision. Finally, I wish you a perfect holiday, smooth work and a happy life. Thanks!
Guest User
Queen Room
Stayed in Jan 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Feb 21, 2024
Good service 👍 Very clean 🪥🫧 Good breakfast 🥞🍳
Response from Property: 尊敬的賓客您好:光陰似箭,一晃就是很多年!雖然我們不算完美,但您不離不棄的信賴與厚愛,真心感動着我們每一位同事。無以言謝,唯有更加努力讓服務更加精彩。等您,再來~
Guest User
Business Queen Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 11, 2024
very convenient. Close to dishui hu, which is a great place to bike/walk around.
Response from Property: 尊敬的賓客您好:感謝您選擇我們酒店並對我們酒店給予支持和厚愛。您對酒店設施和服務的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。期待您的再次光臨,祝您及您的家人萬事如意,天天開心!
Guest User
Business Double Room A
Stayed in Nov 2024
Other
5 review
5.0/5
Outstanding
Posted on Dec 25, 2024
niceee
Response from Property: 尊敬的賓客您好:親,幸福的生活中少不了您的陪伴,高興的快樂都是關於您的出現,感謝有您一直的陪伴和喜愛,小如在這裏等您回家。 回覆人:您的小如
Guest User
Business Double Room A
Stayed in Jan 2024
Family
6 review
2.0/5
Posted on Feb 15, 2024
Even an express hotel renovated in 2017 shouldn't be that bad. . . There is still a strange smell in the room, and the central air conditioner is very noisy. I would not consider staying in this kind of place unless I was rushing to catch the Yangshan express line.
Original TextTranslated by Google
Response from Property: Dear guests: First of all, thank you for your review. I am sincerely sorry that I could not give you a perfect stay experience. Regarding your suggestions, we attach great importance to them. The hotel has been actively communicating with the construction company to make sure that you have a perfect stay. It works during the day and stops at night. Sorry again, we value every guest's feelings and strive to do our best. Welcome to visit again!
Good_Joy
Double Room
Stayed in Sep 2023
Family
8 review
1.5/5
Posted on Oct 6, 2023
The hygiene is in shambles. The bedsheets were probably not changed before the next guest. There were hairs and foreign objects on the bed. There was a disco bar downstairs and I heard disco music all night. I didn’t know this before I checked in. Where to stay for more than 400 yuan is not a good choice. I bought Rujia, a brand I trusted more than ten years ago, and there won’t be a next time anyway... Also, the shower gel in the bathroom has bottomed out, so I stopped taking it... Ctrip still has a 4.4 rating, which is great. Where do you get the confidence? ! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. We will work hard to improve the shortcomings. We must work harder next. We hope to show the best and best to everyone so that every member of our family can enjoy the experience. There is a beautiful picture in my memory. Although the reunion is short-lived, the friendship will last forever. I wish you a happy life!
Guest User
Business Queen Room
Stayed in Jan 2024
Family
3 review
2.0/5
Posted on Feb 16, 2024
The service of the guy at the front desk was OK, but the bathroom smelled and the window was still broken. It was just in time to cool down and I caught a cold.
Original TextTranslated by Google
Response from Property: Dear guest, Xiaoru, thank you sincerely for staying in our hotel! We are very sorry for the unpleasant experience you had during your stay. If you have any needs, please contact us in time and give us feedback. We will meet your needs first. Your satisfaction motivates us to work hard. It is our honor to provide quality service to every guest. We look forward to your next stay!
Anonymous User
Superior 2-bed Room
Stayed in Nov 2023
Booked for others
6 review
2.5/5
Posted on Dec 11, 2023
Very average, the external air conditioner is noisy. It’s very noisy at night. The price/performance ratio is not high. There is no breakfast. It has been open for a long time. I booked it for one night temporarily and did not experience any service.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and giving us timely feedback on your stay experience. Thank you very much for your suggestions, which enabled us to discover the shortcomings in time. If you have any questions, you can call the 24-hour service hotline at the front desk. We look forward to your visit again. I wish you and your family a happy life, happiness and health! Thanks!
Guest User
Business Queen Room
Stayed in Oct 2023
Business travelers
37 review
1.0/5
Posted on Dec 17, 2023
The environment is okay, the location is close to Dishui Lake, I will consider it again next time I go on a business trip, the service is average, it's OK, it's OK, it's OK, it's OK, it's OK, it's OK, it's OK, it's OK.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Leilei
Queen Room
Stayed in Apr 2023
Travel with friends
8 review
3.2/5
Posted on May 7, 2023
It's a small room, ok for one person to live in. It's relatively close to the subway station and the planetarium, and the windows are open facing the corridor. When I first entered the room, there was a smell from the bathroom...! It took a long time to open the door and turn on the air conditioner before it dispersed. It was also very convenient to walk to the lake at night, and there were a lot of takeaways. However, on the morning of check-out, there was a smell in the corridor... I don't know where the toilet smell came from.
Original TextTranslated by Google
Response from Property: Hello, dear guest, thank you for your stay and taking the time to leave us a review. We are sorry to have brought you a bad stay experience. Thank you very much for your valuable comments about our hotel. We will check your comments and make rectifications immediately if there are any problems. wish you healthy. Thank you ~
Guest User
Family Room
Stayed in Jan 2024
Family
2 review
2.5/5
Posted on Feb 20, 2024
Not worth the price and the service is not good. Won't come again.
Original TextTranslated by Google
Response from Property: Hello dear guests: Every encounter in life is a great fate. I am very sorry that I was unable to give you a satisfactory stay experience during your stay at Xiaoru. The hotel prices have changed according to the market. I hope you can understand. , I hope you will give Xiaoru another chance and look forward to your next visit~
Guest User
Business Queen Room
Stayed in Oct 2023
Business travelers
6 review
1.0/5
Posted on Nov 3, 2023
I came here twice and the hotel was very noisy at night, so I changed rooms twice. too poor.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I am very sorry that I could not give you a perfect stay experience. We will carefully adopt and implement your opinions. Please believe that we have been working hard. If we make any mistakes, we will be responsible and work hard to satisfy you. Thank you for visiting me and I look forward to experiencing our progress next time you stay.
Guest User
Double Room
Stayed in Sep 2023
Business travelers
5 review
2.7/5
Posted on Oct 6, 2023
1. The room I booked was too small, but it was not a big problem to live alone. Is door 2 not installed well? Resulting in light leakage and poor sound insulation. 3 The biggest complaint is that everyone has different tastes for breakfast, so I can’t say whether it tastes good or not. Let me tell you one thing, what about the basic operating principles of a chef? You use a knife to cut fruits, vegetables and meat, right? The fruits you cut will all have their own flavor. This is a joke! ! The advantage is that parking is free and it is close to the Dishui Lake Scenic Area.
Original TextTranslated by Google
Response from Property: Hello, dear guest, thank you for your stay and taking the time to leave us a review. We are sorry to have brought you a bad stay experience. Thank you very much for your valuable comments about our hotel. We will check your comments and make rectifications immediately if there are any problems. wish you healthy. Thank you ~
Guest User
Double Room
Stayed in Sep 2023
Family
1 review
1.0/5
Posted on Oct 17, 2023
The door to the room is difficult to open, a bit old and difficult to push. The air conditioner in the room was very noisy, and it drove like a tractor, so I couldn't sleep at all. The garbage truck that moved in the early morning was also very noisy, and the experience was very poor.
Original TextTranslated by Google
Response from Property: Hello dear guests! The so-called value for money, our store is still trying to update, break through, and make better results~ The opinions of our customers are really important to us, and we can hear their objective voices. I feel deeply honored~ You are welcome to stay here next time and feel our progress.
Guest User
Double Room
Stayed in Sep 2023
Family
2 review
1.0/5
Posted on Oct 4, 2023
On the edge of Dishui Lake, the entrance to the parking lot is not in front of the hotel. People who go there for the first time are confused. There are 8 traffic lights 100 meters away from the door. The room facilities are simple. They were given a room next to the power distribution room and slept until midnight. I only found out when I was woken up. After breakfast the next day, I checked out immediately. The restaurant is also very small, there is no place to sit when you go in to eat, it’s so rubbish! Not worth 400+
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work~We sincerely look forward to your visit again~