Nirwana Resort Hotel

Nirwana Resort Hotel Reviews

Nirwana Resort Hotel

Jl. Panglima Pantar, Riau, Bintan, Riau Islands, 29155, IndonesiaSee Hotel Details
Nirwana Resort Hotel
Nirwana Resort HotelNirwana Resort HotelNirwana Resort Hotel
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Guest Reviews

8.7/10
Very Good
245 review
Verified reviews
Location9.0
Amenities8.3
Service8.9
Cleanliness8.7
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All reviews(245)
Positive reviews(231)
Reviews with photos/video(107)
Offers pick-up/drop-offs(26)
Loved the beach(25)
Delicious breakfast(22)
Great swimming pool(19)
Perfect for business trips(12)
Poor Internet(8)
Close to beach(6)
Delicious seafood(5)
Negative reviews(14)
leejieunnn
Nirwana Premier Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 23, 2025
I was genuinely amazed by how spacious the entire property was! It felt like a resort city on its own, so many areas to explore and activities to do. From the lush surroundings to the variety of amenities, everything was thoughtfully designed to make the stay enjoyable. Whether you’re relaxing, dining, or out exploring, there’s always something to do. Truly an exceptional experience. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Response from Property: Dear Leejieunnn, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
YUL SM
Nirwana Premier Room
Stayed in Feb 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 30, 2025
Great place to stay!! Staffs are super helpful and friendly 🌴🌿🌊🌺🩷 The breakfast was super yummy! I love their rendang chicken, soto…! We enjoyed our time here. Thanks for your hospitality!
6/19
Response from Property: Dear Yul SM, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Tin04
Nirwana Room
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 19, 2025
The staffs were very accomodating and friendly. The amenities and recreational activities were excellent we don’t need to go out of the hotel anymore. You can find everything there. We enjoyed our stay and we’ll definitely go back anytime soon to relax😁
Response from Property: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Markus12345
Nirwana Premier Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 3, 2025
Very quiet place to be. Not so many people around.
6/16
Response from Property: Dear Markus12345, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
MrSen
Nirwana Premier Room
Stayed in Jan 2025
Couple
9 review
9.0/10
Great
Posted on Mar 1, 2025
This could be a 5* thing, for now it feels more like 4 to 4.5 * for me. Let me explain. First of all, there are many really big upsides for the Nirwana Resort: - The hotel is in a wonderful location. The beach directly in front of the hotel is beautiful, however if you explore a little further, the beach right next (connected to some rentable mini-houses) is also part of the Nirwana area and even cleaner and more inviting for a direct swim. - The room was even nicer than anticipated via the photos. Everything was tastefully designed, clean and room-service did a great job daily. The hotel itself is abut 35 years old, very close to the sea and constantly exposed to salty winds. It's just amazing that they managed to maintain the open-corridors in such a great condition. There's a lot of wooden features (which look really good imho). - The staff is friendly and helpful. You will find plenty of activities if that is your thing. Now to the kinda neutral part: Some of the in-hotel facilities were not available during our stay. For example to get to the gym you had to switch to another building a few hundret meters away. You still get everything you need, so it's not really a complaint - more a thing of convenience but since all the surrounding area is pretty nice I would recommend exploring a bit anyway. The two main negative factors were: - It's a very secluded resort and there is no normal supermarket or anything similar nearby for basic daily needs like water or what-have-you. This means you will need to pay mega-premiums. 1 L of water costs over 100k Rupias or about 7 to 8 USD. A small bottle of coke is about $3.5. Same goes for all other snacks, drinks and foods. They are very overpriced, just because you don't have a choice. Another example: A pizza + a "gourmet" burger were close to $50. I wouldn't even complain if it was really "gourmet". However not even close: You can eat both, it's not terrible but it's very basic, the pizza too dry and kinda small, the burger the most boring I had in years and not great beef at all. Same goes for all the other food we had in the in-house restaurant. It's not bad but every dish feels like something is a bit off or missing or just very basic. Especially for the premium price you pay this seems not right. There are two more restaurants within ~1km walking distance: An indian restaurant. Pricing is on the higher side but more reasonable than the indoor restaurant. Tandoori chicken was over-spiced (not hot just too strong taste with nothing to compliment it) and very dry/boring. The infamous butter chicken was great, though. I would recommend the "Spicy restaurant" (4 stars) but make sure you get something with sauce. And then there is a seafood restaurant. It's really pricy (especially when compared to seafood in Batam for example) but you get an incredible fresh and well seasoned fish/crab/prawn selection that makes it worth 100% to visit. Also the view is fantastic. I actually would rate this whole experience 5 stars - if you would get the basics (water, coke, some smaller snacks) for a fair price; right now this part feels a bit like a rip-off. Also, local taxi service is a bit over-priced, same goes for activities. I really don't mind spending more, but there needs to be a balance where you don't feel taken advantage of. If you don't care about that, I would fully recommend the stay at Nirwana Hotel.
Response from Property: Dear Mrsen, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Anonymous User
Nirwana Room
Stayed in Feb 2025
Family
1 review
8.0/10
Very Good
Posted on Mar 22, 2025
Friendly staff and a relaxing place. Lots of activities you can choose.
Response from Property: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Nabihah Ash
Nirwana Suite
Stayed in Dec 2024
Family
9 review
5.5/10
Posted on Jan 27, 2025
We booked the Nirwana Suite & Premier room and i think this resort is just really old and rundown, not worth the price you're paying for. We paid 550,000 IDR for the birthday decorations. I've been to other resorts in bintan and the prices in the restaurants were definitely more expensive than the better hotels like IHG. It was really a pity because they had lots of activity but everything was overpriced. The only good restaurant was the Kelong.
Response from Property: Dear Nabihah Ash, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Guest User
Nirwana Room
Stayed in Dec 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Jan 9, 2025
I will definitely visit again.  Everything is superb , delicious food, nice view, kind service . Strongly recommend the kelong restaurant, beautiful sunset and super tasty seafood! just hope the resort improve the wifi connection , the wifi is only working when I sit near the bathroom, if I stand near the window it’s disconnected .
6/9
Response from Property: Dear valued guest, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Daniel C Zhu
Nirwana Deluxe Room
Stayed in Nov 2024
Family
3 review
6.5/10
Posted on Dec 30, 2024
1. good encironments and the facilities are not new but acceptable. 2. The most pity stuffs are Monopoly by the owner even the excuse is away from reasonable (private resorts) - no access to public taxi service say grab. Again the reason we told is the Nirwana resort is private one - due to the monopoly, there is limited restaurants for options: the one for breakfast (level 1). The one above the one for buffet (level 2) and Kelong restuarant facing the sea - the outstanding outcome from the monopoly is the pretty higher price for foods...I expect to have lunch at Kelong restaurant and in the end back after checking out the price in menu. Actually during the lunch time, there is no people having dinner except 1 or 2 guest to check out the good view facing the sea...pity !!! The postiive goes to some entertainment or activotoes in the hotel say swimming in outdoort pool. Sands and Bowling etc..... My proposal for their management is to open the service to guests in their hotel so there is more options even I will never come back to the hotel in Bintan...I has been to Batam before and the experience is better.... Hope it helps the guests in future to comen and freidnly remind for their management to find way for bettter experience BR Daniel Hope it helps....
Response from Property: Dear Daniel C Zhu, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Guest User
Nirwana Premier Room
Stayed in Nov 2024
Couple
3 review
9.5/10
Amazing
Posted on Jan 13, 2025
My husband & I enjoyed our 4 days & 3 nights stay at Nirwana Resort for my Birthday Celebration. The staff gave me a surprise birthday cake while having a buffet breakfast at their Cafe restaurant. Our room was spotlessly clean, the staff were very friendly & accommodating to our request. I feel totally relaxed, renewed & recharged during our stay. Sunset was truly mesmerizing while savouring our diner at Kelong Restaurant. I will recommend this resort for those who want to be away from the hustle and bustle of city life and experience the tranquility & serenity of this Island. We will surely come back again.
Response from Property: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Anonymous User
Nirwana Premier Room
Stayed in Nov 2024
Family
2 review
9.5/10
Amazing
Posted on Dec 22, 2024
Nice and clean rooms. Staffs are very friendly. Restaurants inside the resort area are a bit pricey.
Response from Property: Dear valued guest, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Akari
Nirwana Room
Stayed in Nov 2024
Traveling with friends
1 review
8.5/10
Very Good
Posted on Feb 19, 2025
Very Nice views and very cool staffs , service also great.. , love to go again and chill with my friends.
Response from Property: Dear Akari, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Anonymous User
Nirwana Room
Stayed in Oct 2024
Family
1 review
9.0/10
Great
Posted on Dec 1, 2024
Booked a short 3D2N getaway at Nirwana Resort Hotel with my family. Arrived with some free perks like 15 mins free massage per pax, 1 free bowling game per room booked and free shuttle transfer to and fro the hotel and the BBT ferry terminal.
Response from Property: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Guest User
Nirwana Deluxe Room
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Nov 11, 2024
The hotel is quite clean and the service is excellent. Seafood is delicious ,and about the same price as the one in Singapore
Response from Property: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Cheng Yong Lim
Nirwana Room
Stayed in Nov 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Dec 31, 2024
Lovely and quiet private beach and responsive staff.
Response from Property: Dear Cheng Yong Lim, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.