Nirwana Resort Hotel

Nirwana Resort Hotel Reviews

Nirwana Resort Hotel

Jl. Panglima Pantar, Riau, Bintan, Riau Islands, 29155, IndonesiaView Hotel Details
Nirwana Resort Hotel
Nirwana Resort HotelNirwana Resort HotelNirwana Resort Hotel
Check available rooms for your travel dates
We Price Match
1 night

Nirwana Resort Hotel Guest Reviews

4.3/5
Very Good
222 review
Verified reviews
Location4.5
Amenities4.0
Service4.4
Cleanliness4.3
Filter by:
Sort by:
All reviews(222)
Positive reviews(209)
Reviews with photos/video(94)
Offers pick-up/drop-offs(23)
Loved the beach(21)
Delicious breakfast(19)
Classy environment(18)
Great swimming pool(18)
Perfect for kids(8)
Poor Internet(8)
Delicious seafood(4)
Negative reviews(13)
Nabihah Ash
Nirwana Suite
Stayed in Dec 2024
Family
9 review
2.7/5
Posted on Jan 27, 2025
We booked the Nirwana Suite & Premier room and i think this resort is just really old and rundown, not worth the price you're paying for. We paid 550,000 IDR for the birthday decorations. I've been to other resorts in bintan and the prices in the restaurants were definitely more expensive than the better hotels like IHG. It was really a pity because they had lots of activity but everything was overpriced. The only good restaurant was the Kelong.
Response from Property: Dear Nabihah Ash, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Guest User
Nirwana Room
Stayed in Dec 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jan 9, 2025
I will definitely visit again.  Everything is superb , delicious food, nice view, kind service . Strongly recommend the kelong restaurant, beautiful sunset and super tasty seafood! just hope the resort improve the wifi connection , the wifi is only working when I sit near the bathroom, if I stand near the window it’s disconnected .
6/9
Response from Property: Dear valued guest, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Daniel C Zhu
Nirwana Deluxe Room
Stayed in Nov 2024
Family
2 review
3.2/5
Posted on Dec 30, 2024
1. good encironments and the facilities are not new but acceptable. 2. The most pity stuffs are Monopoly by the owner even the excuse is away from reasonable (private resorts) - no access to public taxi service say grab. Again the reason we told is the Nirwana resort is private one - due to the monopoly, there is limited restaurants for options: the one for breakfast (level 1). The one above the one for buffet (level 2) and Kelong restuarant facing the sea - the outstanding outcome from the monopoly is the pretty higher price for foods...I expect to have lunch at Kelong restaurant and in the end back after checking out the price in menu. Actually during the lunch time, there is no people having dinner except 1 or 2 guest to check out the good view facing the sea...pity !!! The postiive goes to some entertainment or activotoes in the hotel say swimming in outdoort pool. Sands and Bowling etc..... My proposal for their management is to open the service to guests in their hotel so there is more options even I will never come back to the hotel in Bintan...I has been to Batam before and the experience is better.... Hope it helps the guests in future to comen and freidnly remind for their management to find way for bettter experience BR Daniel Hope it helps....
Response from Property: Dear Daniel C Zhu, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Guest User
Nirwana Premier Room
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 13, 2025
My husband & I enjoyed our 4 days & 3 nights stay at Nirwana Resort for my Birthday Celebration. The staff gave me a surprise birthday cake while having a buffet breakfast at their Cafe restaurant. Our room was spotlessly clean, the staff were very friendly & accommodating to our request. I feel totally relaxed, renewed & recharged during our stay. Sunset was truly mesmerizing while savouring our diner at Kelong Restaurant. I will recommend this resort for those who want to be away from the hustle and bustle of city life and experience the tranquility & serenity of this Island. We will surely come back again.
Response from Property: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Anonymous User
Nirwana Premier Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 22, 2024
Nice and clean rooms. Staffs are very friendly. Restaurants inside the resort area are a bit pricey.
Response from Property: Dear valued guest, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
Akari
Nirwana Room
Stayed in Nov 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Feb 19, 2025
Very Nice views and very cool staffs , service also great.. , love to go again and chill with my friends.
Response from Property: Dear Akari, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Anonymous User
Nirwana Room
Stayed in Oct 2024
Family
3 review
4.5/5
Great
Posted on Dec 1, 2024
Booked a short 3D2N getaway at Nirwana Resort Hotel with my family. Arrived with some free perks like 15 mins free massage per pax, 1 free bowling game per room booked and free shuttle transfer to and fro the hotel and the BBT ferry terminal.
Response from Property: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Guest User
Nirwana Deluxe Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The hotel is quite clean and the service is excellent. Seafood is delicious ,and about the same price as the one in Singapore
Response from Property: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Cheng Yong Lim
Nirwana Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Lovely and quiet private beach and responsive staff.
Response from Property: Dear Cheng Yong Lim, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Anonymous User
Nirwana Room
Stayed in Aug 2024
Couples
21 review
4.0/5
Very Good
Posted on Dec 16, 2024
Shuttle service, friendly staffs, a lot of attractions, I enjoyed staycation overall. But the f&b is a bit pricey.
Response from Property: Dear valued guest, Thank you for choosing to stay with us at Nirwana Resort Hotel and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future at the Nirwana Gardens group of accomodations.
dydyunnn
Nirwana Premier Room
Stayed in Dec 2024
Couples
3 review
3.5/5
Posted on Feb 2, 2025
Private beach was dirty:( Hotel not as modern and swimming pool is kinda small. Limited dining options. Very expensive dinning options as well.
Response from Property: Dear dydyunnn, Thank you for your compliments and feedback.We have forwarded your feedback to the relevant departments for their follow-up. As we are committed to improving our service, we hope that you will choose to stay again with us and give us a chance to exceed your expectations in the future.Thank you for taking the time to review our service and we look forward to welcoming you to our resort again soon.Have a great day ahead.
Guest User
Nirwana Deluxe Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 27, 2025
Had an amazing stay! The buffet breakfast was fantastic with a great variety of options. The room was spotless and well-maintained, making for a comfortable stay. Loved the overall ambiance of the place—definitely a great choice for a relaxing getaway. Would highly recommend!
Response from Property: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
LimDoris
Nirwana Room
Stayed in Dec 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Beautiful and clean resort. The view is million dollar view just sitting at the pool enjoying the strong breeze. The room is very clean and good room size. The shuttle bus service is top notch with free transport from Ferry terminal to the resort. Have variety of restaurants scattered around the resorts with different sea views. Will come back again.
Response from Property: Dear LimDoris, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
NANG AEINT THET
Nirwana Deluxe Room
Stayed in Dec 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 31, 2025
It’s just so awesome 🤩 love the idea of welcoming guests (with cute little animal decorations and the welcoming card in the room) is simply creative 👍🏻
Response from Property: Dear NANG AEINT THET, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.
Guest User
Nirwana Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Roos are very clean and big and also every particular in the room are same exactly as advertised in the trip.com. All the staff are very friendly and kind. There have the very clean, beautiful and great swimming. I this pool is the most attraction thing for these resort. Breakfast have alot of food to choose. And the at the night time also you can have the bar. I was very happy and really released all my stress. Over all everything was very satisfied.
Response from Property: Dear valued guest, Thank you for choosing Nirwana Resort Hotel as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon.Have a great day ahead.