No.99 Shendi East Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Hyakumangoku Onsen Hotel Guest Reviews
4.6/5
Very Good
2295 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(2295)
Positive reviews(2220)
Reviews with photos/video(867)
Relaxing hot springs(519)
Convenient for shopping(185)
Perfect for kids(148)
Offers pick-up/drop-offs(144)
Well designed(139)
Has facilities for children(52)
Garden view(47)
Tasty dinner(27)
Negative reviews(74)
Anonymous User
Japanese Style Elegant King Room
Stayed in Nov 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Dec 10, 2024
Very peaceful property, the onsen was great. However, the corridor were quite rundown. More maintenance is needed. Right opposite factory outlet, really good. Staff was unwilling to provide shuttle service from Disneyland for me as I did not have a local China number. Disappointing
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay environment and the best service, thank you very much for your valuable advice to us, your comments and suggestions will help us to continuously improve and maintain a high level of service facilities, so that our service is improving day by day, welcome you to visit us again!
Leslie Kuah
Japanese-style Adventure Triple Room
Stayed in Nov 2024
Family
5 review
4.7/5
Amazing
Posted on Dec 30, 2024
Perfect onsen hotel. Could have been better if the onsen opens earlier like 6am which is usual practices in japan. And onsen temperature should be higher.
As for breakfast, selection is a lot but not so appetizing. Can do better.
Response from Property: Dear guests: Hello! Thank you for choosing Million Stone Hot Spring Hotel, we are very glad that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, and thank you for your valuable suggestions to the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit and patronage!
Anonymous User
Japanese Style Elegant King Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 15, 2024
Both interior and exterior of the hotel is superb! Breakfast choices was excellent. Love the onsen too!
Response from Property: Dear Guest, How do you do? Thank you for choosing Million Stone Hot Spring Hotel. No matter how many advertisements, it is not as good as the word of mouth. We always attach importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. We are willing to do our best to make your trip to Million Stone easy and pleasant. We look forward to your visit again and feel the different style of Million Stone. Wish: All the best!
Don Tan
Japanese Style Elegant King Room
Stayed in Apr 2024
Couples
7 review
3.0/5
Posted on May 7, 2024
My stay at the Hyakumangoku Onsen Hotel was a unique blend of modern Japanese style and traditional onsen experience. The hotel's architecture and interior design were sleek and contemporary, creating a serene and peaceful atmosphere.
However, I was disappointed to find that the hot spring was not available for couple usage, which was a major draw for me. Despite being renovated in 2021, some fixtures and soft furnishings showed signs of wear and tear, which detracted from the overall experience.
On the plus side, the hotel's location was convenient for visiting Shanghai Disney Land and Shanghai Village, which offered a range of international brands for shopping.
Overall, I would recommend the Hyakumangoku Onsen Hotel for its modern take on traditional Japanese hospitality, but with the caveat that some areas may need further attention to detail.
Response from Property: Dear Guest, How do you do? Thank you for choosing the Million Stone Hot Springs Hotel. We are very pleased to have a pleasant stay at this hotel. Thank you for your support and trust in this hotel. At the same time, thank you for your valuable suggestions, and we will continue to strive to provide you with a more comfortable and warm experience. Look forward to your visit and patronage again!
Jack S.
Japanese Style Elegant King Room
Stayed in Mar 2024
Couples
17 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Great location - one crosswalk away from bicester shopping village and 15 min walk to Disney resort station. The spa is nice too.
Response from Property: Thank you for choosing Hyakumangoku hotel. Hyakumangoku hotel resources as the core carrier, and is supported by beautiful natural environment, rich cultural features, bathing culture and high-quality service. With the purpose of experiencing hot springs, culture, health and wellness, leisure and vacation, I believe it can make people relax and relax at the same time. Sincerely look forward to your stay again, we wish you all the best!
Mubarak8/66678
Japanese Style Elegant Twin Room
Stayed in Nov 2024
Travel with friends
3 review
4.5/5
Great
Posted on Dec 21, 2024
There is no place to bay a sim card so i can connect to the hotel wi fi
Response from Property: Dear guests: Hello, thank you for your comments! Hotel advocates "attentive service", we are attentively to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
Guest User
Japanese-Style Mini Room (Double Bed)
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Great experience with quality room , tasty food in the hotel restaurant and fantastic Spa! Very friendly hotel staff took great care of us making the stay so much nicer ! Very clean and modern spa with 4 different pools , sauna and massage options. Next door outlet center with walking distance add up to the experience ! Great value for money
Response from Property: Dear guest: Thank you for choosing us and for your support and kindness towards the hotel. Your satisfaction with the hotel facilities and services is the driving force behind the work of all hotel staff. Our ultimate goal is to make every guest feel at home, and we hope to have more opportunities to serve you!
x3Applee
Japanese Style Elegant Twin Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Brought my parents (in their 60s) and my daughter (below 10) to this hotel in June 2024, before the hot summer, we stayed for 3 days 2 nights. It provides bus shuttle service to Shanghai Disneyland. The hotel was clean and quiet, and the rooms we stayed were spacious. It has the Japanese zen vibe 💯 that brings comfort and peace to your sanity 🧘🏻♀️. The onsen amenities have 3 pools - 2 outdoor (40°c), 1 indoor (37°c-38°c). I don’t mind booking this hotel again if im travelling to Shanghai Disneyland next time!
Response from Property: Dear guests: I am very glad to know from your message that you have left such a good impression, I hope you can continue to pay attention to Million Stone Hot Spring Hotel in the future, and tell us more feelings and experiences when you stay in the future, and warmly look forward to your visit again!
Dyon
Japanese-Style Mini Room (Double Bed)
Stayed in May 2024
Couples
1 review
3.2/5
Posted on Jun 13, 2024
Hotel is clean but counter staff service so-so only.
Location is quiet, but got no places to buy amenities after 9pm, not even beers.
Response from Property: Thank you for staying here and for giving us the opportunity to serve you. Your comments have support and suggestions are our very rare and valuable assets, and we will continue to strive to continuously improve our services, and hope to meet you again in Million Stones. Have a great time!
Guest User
Japanese Style Elegant King Room
Stayed in May 2024
Family
1 review
3.7/5
Posted on Jun 8, 2024
Jenny is very helpful and she give good advice and she is very informative. I give her a full stars service. Please find her if you have doubt or question.
Response from Property: Thank you for your good comments. It is our greatest honor to be recognized by you. At the same time, it also gives us great motivation to continuously improve and innovate in our future services. Look forward to your visit again, we will be dedicated to your service!
Bejar
Japanese Style Elegant King Room
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Everything amazing, the only advice would be to improve the gym, the rest 10/10
Response from Property: Dear Guest:We are so glad to know that you are so satisfed with the stay in our hotel! At the same time,your advice for the gym is great, we will consider it seriously! Hope we will meet soon and thanks for the amazing comments ^ ^
Guest User
Japanese Style Elegant Twin Room
Stayed in Feb 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Apr 3, 2024
Very big hotel with friendly staffs to send you to the room by EV shuttle. Close to Disneyland only two bus stops away, and offers free transport to the park every morning.
Response from Property: Thank you for choosing Hyakumangoku Onsen hotel. Hyakumangoku Onsen hotel resources as the core carrier, and is supported by beautiful natural environment, rich cultural features, bathing culture and high-quality service. With the purpose of experiencing hot springs, culture, health and wellness, leisure and vacation, I believe it can make people relax and relax at the same time. Sincerely look forward to your stay again, we wish you all the best!
Guest User
Japanese Style Elegant Twin Room
Stayed in Mar 2024
Family
10 review
4.7/5
Amazing
Posted on Jun 2, 2024
Real japanese onsen facilities, kids loved it. Next to factory outlet and very close to Disneyland
Response from Property: Thank you for your full five point evaluation of us. We will continue to work hard with your encouragement and support, and believe that we will definitely do better! Thank you for your continuous support! Wishing you good luck!
Naldo
Japanese Style Elegant King Room
Stayed in Feb 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Mar 31, 2024
This hotel is very perfect for healing or escape from big cities :) love the onsen and the outlet just the opposite from hotel
The only downside is the hotel very localized ( for those who cant speak mandarin u might ve found bit difficulty to communicate with all the staffs even hotel manager )
The wifi only can be used if you have china sim card or number
Response from Property: Thank you for choosing Hyakumangoku hotel. Hyakumangoku hotel resources as the core carrier, and is supported by beautiful natural environment, rich cultural features, bathing culture and high-quality service. With the purpose of experiencing hot springs, culture, health and wellness, leisure and vacation, I believe it can make people relax and relax at the same time. Sincerely look forward to your stay again, we wish you all the best!
Margaret Wong LC
Japanese Style Elegant Twin Room
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Facilities are very adequate. Good food and services with very polite and helpful hotel staff. Serene environment and superb relaxation with great onsen facilities. Happy to recommend friends to stay too with many great shopping and eating outlets nearby too.
Response from Property: Thank you for choosing Hyakumangoku hotel. Hyakumangoku hotel resources as the core carrier, and is supported by beautiful natural environment, rich cultural features, bathing culture and high-quality service. With the purpose of experiencing hot springs, culture, health and wellness, leisure and vacation, I believe it can make people relax and relax at the same time. Sincerely look forward to your stay again, we wish you all the best!