Atour Hotel

Atour Hotel Reviews

Atour Hotel

Building 10, No.730, West Gaoke Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Atour Hotel
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Atour Hotel Guest Reviews

4.8/5
Excellent
2176 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(2176)
Positive reviews(2157)
Reviews with photos/video(273)
Easy to get around(451)
Delicious breakfast(448)
Close to metro(306)
Quiet & comfortable(247)
Friendly front desk staff(155)
Perfect for business trips(76)
Well designed(68)
Good Internet(23)
Negative reviews(19)
ArielGW
Executive Double Room
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Great environment, super friendly staff, feels like home! Everyone’s nice and friendly, receptionist, housekeepers, chefs in the kitchen… we truly enjoyed our staying here! 5 stars!
Response from Property: We are very happy that you like it here. Neighborhood service is one of the characteristics of our hotel, and it is our duty to provide you with warm and thoughtful service and a comfortable and quiet rest environment. We will continue to work hard to serve every guest! You stay in our comfortable is what we pursue, you come to our hotel, just like home, because we are the guests as family to serve, will make you stay comfortable oh. Looking forward to your next visit
RafaelSaavedra
Guestroom (2 Beds)
Stayed in Apr 2024
Business travelers
32 review
4.0/5
Very Good
Posted on Jun 29, 2024
The hotel was ok, location was so so, the service was good, staff was attentive and responsive. I would stay here again
Response from Property: Thank you Duo friends careful and warm comments, all your praise is the impetus for the progress of Duoer. Here you will be left with memories of the journey and warmth. We provide you with high quality room product facilities, meticulous and warm service is to let you feel the warmth of home, satisfaction is only the starting point, surprise and moved is the direction we have been looking for, come to Yaduo, just like back home. You have always accompanied, will get better and better, every time you stay will bring you a different feeling, Duoer look forward to meet with you next time oh!
Guest User
Superior Queen Room
Stayed in Feb 2024
Couples
7 review
4.7/5
Amazing
Posted on Apr 21, 2024
Very cool and funky hotel. A little loud at night from the trains passing underneath but nothing that would unsettle the average person sleeping. Providing everything you could need in the room. Checkin took a while but we were late at night. Lovely and neat place to stay. Breakfast was not suitable for western vegetarians.
Response from Property: Thank you for your evaluation, and thank you even more for your feedback. Your recognition of our friends is our recognition on the road of hard work. Gold and silver are not as good as your reputation. Meeting is fate, and when you come to Duo'er, you will be accompanied by tea and the fragrance of books. In Yaduo, there will always be unexpected warmth. Duo'er wishes you a warm spring like blooming flowers, with birds singing and fragrant flowers. Duo'er will serve every customer better. There is always warmth that comes unexpectedly in Yaduo, and we have been committed to serving every guest with care. Living in Yaduo always brings peace of mind. Duo'er welcomes you to come and sit down often when you have time, and we look forward to your next visit!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 30, 2024
Location is excellent. Room is clean. Service is great. Yixi is very helpful.
Response from Property: Thank you for your evaluation, and thank you even more for your feedback. Your recognition of our friends is our recognition on the road of hard work. Gold and silver are not as good as your reputation. Meeting is fate, and when you come to Duo'er, you will be accompanied by tea and the fragrance of books. In Yaduo, there will always be unexpected warmth. Duo'er wishes you a warm spring like blooming flowers, with birds singing and fragrant flowers. Duo'er will serve every customer better. There is always warmth that comes unexpectedly in Yaduo, and we have been committed to serving every guest with care. Living in Yaduo always brings peace of mind. Duo'er welcomes you to come and sit down often when you have time, and we look forward to your next visit!
SAU LAI
Executive Double Room
Stayed in Aug 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 20, 2023
Booked the hotel to attend LIU YU XIN XANADU concert as my main trip. Very near the subway exit. The room is clean although it is a bit tiny. The bedding is comfortable. The front desk staffs are helpful and friendly. Breakfast is simple and satisfying. In first day stay, the smell in the room is a bit strong due to the lack of ventilation. But it is resolved by changing the air con mode to air ventilation. The rest of stay has no more smell.
Response from Property: Hello, dear friend Duo, Duo'er is really touched when I see your thoughtful comments. Because of understanding, encouragement, and support, I think we will get better and better. At Atour, from the moment you walk into the lobby, a smile, a cup of hot tea, and a greeting seem to have expressed the enthusiasm and thoughtfulness of Atour people. Satisfaction is just the starting point. Surprises and touches are what we are always looking for. Fang Xiang, on the way to pursue dreams, because of you, Yaduo's tomorrow will be even better. I am so grateful that it seems that I can't express it in words at this moment. Thousands of words can be combined into one sentence: Yaduo's appointment, no see. Stay tuned!
Guest User
Superior Queen Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Very comfy stay, friendly staff!!
Response from Property: 尊敬的朵友,你好!非常感謝您如此詳細地描述朵兒的酒店和服務,並給予如此高的評價。正是因為有您,朵兒才如此受到大家的追捧和青睞。朵兒努力讓它錦上添花,讓朵友不會後悔。同時,歡迎您和您的孩子和家人經常回家探望。朵兒所有員工對您的支持表示深深的感謝,祝您身體健康,萬事如意!
Aleksandr
Executive Double Room
Stayed in Feb 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Nice and clean room. Front desk staff helped with taxi order to airport. Breakfast quite good for small hotel.
Response from Property: I am very happy that you have enjoyed this place. Neighborhood service is one of the characteristics of our Yaduo Hotel. It is our responsibility to provide you with warm and thoughtful service and a comfortable and quiet resting environment. We will continue to work hard to serve every guest well! The comfort of your stay with us is what we strive for. When you arrive at our hotel, it's like returning home, because we treat our guests as family and will definitely make your stay comfortable. Looking forward to your next stay-
SimLeonard
Superior Queen Room
Stayed in Feb 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Customer Service Name 夜海 very friendly and helpful. First time visit this hotel very impressive. Very comfortable and got free laundry for hotel guess. 🤙
Response from Property: Hello, dear friend Duo, Duo'er is really touched when I see your thoughtful comments. Because of understanding, encouragement, and support, I think we will get better and better. At Atour, from the moment you walk into the lobby, a smile, a cup of hot tea, and a greeting seem to have expressed the enthusiasm and thoughtfulness of Atour people. Satisfaction is just the starting point. Surprises and touches are what we are always looking for. Fang Xiang, on the way to pursue dreams, because of you, Yaduo's tomorrow will be even better. I am so grateful that it seems that I can't express it in words at this moment. Thousands of words can be combined into one sentence: Yaduo's appointment, no see. Stay tuned!
Guest User
Executive Double Room
Stayed in Jul 2023
Business travelers
2 review
4.7/5
Amazing
Posted on Aug 25, 2023
Good proactive services, cozy layout in room, nice variety for breakfast. Great library in lobby!
Response from Property: Dear Douyou, hello~ Seeing your sharing, it really warms Doer's heart. It is said that Atour's service is the most heart-warming. All the rooms in the hotel are equipped with decorations comparable to star-rated hotels. Plante series of high-quality bedding products, thank you for your unstinting praise, this will be our biggest motivation to move forward, Duoer will continue to maintain it! ~~Remember to come again, drink tea and read a book, have Duoer with you~~
Kiang Hiong
Guestroom (2 Beds)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Nice and friendly staff.
Response from Property: 感謝您的點評!深情不及久伴,厚愛無需多言!在我們亞朵最重要的事情就是您住得滿意,您的一句讚美,不僅温暖了我們亞朵員工也激勵了朵兒做好優質服務的動力!上海世博高科西路地鐵站亞朵酒店期待您的再次光臨哦!!
Kayan
Japanese-Style Room (Double Bed)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Very good and friendly staff Clean environment User friendly
Response from Property: Thank you for your review, your review is our greatest support. Atour has always advocated neighborhood services and hopes you can feel the warmth of "home". Atour is a humanistic hotel with the themes of "reading" and "humanistic photography". Shanghai World Expo Gaoke West Road Subway Station Atour is located at No. 730 Gaoke West Road, with convenient transportation. It is only 10 meters away from the No. 6 and 7 subway lines. It has 6 different types of themed rooms, equipped with a full set of high-end BODYLABO experience center Herbal Essence personal wash Personal care products, high-density bare cotton bedding and Atour's customized Plant mattress are just for your dream journey and are worthy of your companionship. The hotel continues Atour's humanistic spirit and original intention of quality, integrates beautiful urban space and lifestyle, and provides each guest with a brand new social living space. Atour, there is always warmth to meet you unexpectedly.
GinnaD
Superior Queen Room
Stayed in Oct 2023
Couples
14 review
4.2/5
Very Good
Posted on Nov 19, 2023
Good facilities, comfortable room. Variety for breakfast. Next to a subway station. Convenient but you can hear it at night.
Response from Property: Dear friends, thank you for choosing our hotel, our hotel belongs to the old style of Shanghai small house, retains the style of small house, is located at 730 Gaocke West Road (Metro Line 7, Line 6 exit 3 10 meters away), the transportation is convenient, only 20 meters away from the subway line 6, 7, the hotel is close to the World Expo Center, Zhongjian Square, Yihai Kerry Center, World Expo Garden Business, Qiantan Taiku Li Shopping Center is very close, taxi only the starting price, buffet breakfast includes Chinese and Western meals, from milk, coffee, fresh juice, etc., from steamed buns, rice noodles, noodles, sandwiches, desserts, fruits, etc. Breakfast contains more than 60 kinds of meals, all the rooms are comparable to the star hotel's Plante series of high-quality bed products, independent air conditioning, Each room is equipped with refrigerator, bathrobe, welcome to come back to experience, wish you a happy life!
SG Park
Guestroom (2 Beds)
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Yi xi, he is very good😁
Response from Property: Dear, upon seeing your review, I am truly grateful! Beautiful things always make people linger and forget to leave. We hope you can share this beauty with your loved ones and friends around you. Duo Er's home is located at 730 Gaoke West Road, with a European architectural style and small and exquisite rooms. Duo Er hopes that every guest who comes to Ya Er will have a good visual experience. We hope that when you walk into Duo Er's home again, it is only for browsing the surrounding scenery and walking into your love! Duo Er has been here all along, quietly waiting for you to walk in again!
SHALABH
Superior Queen Room
Stayed in Feb 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on May 16, 2024
Nice hotel to stay at nice location, delicious breakfast
Response from Property: Thank you for your evaluation, and thank you even more for your feedback. Your recognition of our friends is our recognition on the road of hard work. Gold and silver are not as good as your reputation. Meeting is fate, and when you come to Duo'er, you will be accompanied by tea and the fragrance of books. In Yaduo, there will always be unexpected warmth. Duo'er wishes you a warm spring like blooming flowers, with birds singing and fragrant flowers. Duo'er will serve every customer better. There is always warmth that comes unexpectedly in Yaduo, and we have been committed to serving every guest with care. Living in Yaduo always brings peace of mind. Duo'er welcomes you to come and sit down often when you have time, and we look forward to your next visit!
Yong Meng Fei
Superior Queen Room
Stayed in Aug 2023
Business travelers
4 review
4.7/5
Amazing
Posted on Sep 14, 2023
Very trendy boutique hotel, right next to subway station Comes with good facilities like laundry room Friendly front desk staffs, alway there to assist. Great Location as near to 2 major exhibition venues. Easy to get DiDi. Will come back again next year.
Response from Property: 非常開心您能喜歡這裏,鄰里服務是我們亞朵酒店的特色之一,為您提供熱情周到的服務和舒適、安靜的休息環境是我們應盡的責任,我們會繼續努力服務好每一位賓客!您在我們這住的舒心才是我們所追求的,您到了我們酒店,就像回了家一樣,因為我們都是把客人當做家人來服務的,一定會讓您住的舒舒服服的哦。期待您的下次入佳哦-