Elegant Hotel Shanghai Bund

Elegant Hotel Shanghai Bund Reviews

Elegant Hotel Shanghai Bund

No.299 Wusong Road, Hongkou District, Shanghai, 200080, ChinaView Hotel Details
Elegant Hotel Shanghai Bund
Elegant Hotel Shanghai BundElegant Hotel Shanghai BundElegant Hotel Shanghai Bund
Check available rooms for your travel dates
We Price Match
1 night

Elegant Hotel Shanghai Bund Guest Reviews

4.5/5
Good
6025 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(6025)
Positive reviews(5726)
Reviews with photos/video(2336)
Friendly front desk staff(1330)
Many amenities(753)
Delicious breakfast(400)
Well designed(278)
Close to metro(115)
Loved the night views(80)
Luggage delivery service(56)
Negative reviews(299)
Vincent dence
Elegant Serene Double Bed Room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The hotel is clean and amazing, the staff are great as well. The service is one of the best.
Response from Property: "尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節 都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望外灘雅緻會是您回憶裏最 温馨最獨特的那個!常回家看看哦,祝:安好!"
曉宙
Family Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Soja Jordan tilley where is your child hungry anyway what you want to download putting up on her her phone so I did not tell her do you suggest entire family medicine tujiangjiang Niss
6/9
Response from Property: Dear guest, thank you for staying with us. After reading your comments word by word, I am deeply moved and happy. Such a serious and detailed review shows that you are so attentive to us. Please tell us if you need anything during your stay. We will definitely meet your needs. We will seriously consider your suggestions. Thank you for your support. Your company along the way has given us more motivation. We will continue to work hard to provide you with better services! I believe you have spent a pleasant holiday in Shanghai. If you like us, please remember to come often. I hope every time you meet unexpected warmth!
Nilo
180-Degree High Rise Night View King-Size Room
Stayed in Nov 2024
Couples
17 review
4.0/5
Very Good
Posted on Jan 13, 2025
The service was amazing, kind reception and staff but the view is not that great even it is with 180 degree. The bund was so far away on the view and it has to be on the right side of the mirrors. Gym very small, almost cannot be used, no swimming pool. The room is clean and new, overall, the price is expensive than it should be.
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
FamPlan
Suite With City View
Stayed in Nov 2024
Family
5 review
4.0/5
Very Good
Posted on Jan 1, 2025
First of all 5 stars to Peng Ho (何鹏) service, very helpful and proactive, helped with us during check in and when leaving the hotel with 🧳 and getting our ride to the airport. Also 5 stars for another lady helped with our check in, she let me viewed a few rooms as I wasn't exactly sure about my stay, she prepared a welcome fruit platter for us. The hotel is quite wore off, l9bby seemed ok, but once in elevator, corridors all appeared wore off and not clean, then the room arranged for us is full of smell, moldy and smokes, the room we settled is not as smelly, but still found stains, dirt etc in the room, I have especially requested a well cleaned and dusted room before check in due to allergies. Since t was our last stop of a 2+ weeks vacation plus it's only one night so we didn't move, if it is at the beginning or staying longer, I would've moved hoteldue to the first impression of elevator /corridor and room,I was tired that didn't even take picture of the room, our room was facing some old neighborhood, no scenery at all, plus it's noisy in the morning around 6, noises from heavy machinery. But location is quite convenient, walking distance to the Bund, took us about 20 minutes walk to reach the starting point of the Bund.
Response from Property: Dear customers,Thank you for staying at our hotel. We are terribly sorry for the unpleasant experience during your stay. Regarding the problem you mentioned about the strange smell in the room, we have already been informed. We will urge the cleaning staff to clean more frequently, open the windows regularly for ventilation, or place some scented items. If there is still an unpleasant smell, we will promptly spray air freshener. Your satisfaction is what we strive for. Please forgive us for the inconvenience caused. We will make every effort to improve and look forward to presenting a better version of ourselves to you next time. Wish you a happy life!
Jia Ern
Elegant Superior Family Suite
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
HePeng is a very helpful and polite. Will guide us with great patience and politeness along the first day and the last day of our stay. Very positive attitude. will be back to this hotel for my next visit to Shanghai.
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons to be missed, every season has scenery that we are reluctant to part with, and every hotel has its sweet and warm memories. We hope that Waitan Elegance will be the warmest and most unique one in your memories. Come back to visit us often. Wish you all the best!
Shinta Nico
Elegant Serene Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Excellent Service My family of 5 had an exceptional experience at this hotel, thanks to the personalized service from Youyou. The housekeeping service was also outstanding. No need to pay the laundry fee. Everything is just perfect. All the staff are very kind and always ready to help whenever I need. Me and my family would love to visit again anytime in shanghai china!
Response from Property: Dear guest: Hello! Thank you very much for staying at The Bund Elegant Hotel. Our hotel is located in the North Bund of Shanghai, 1.8 kilometers from Nanjing Road Pedestrian Street, only about 10 minutes' walk from the Baidu Bridge outside the Bund, and about 5 kilometers from People's Square. The hotel also has viewing rooms and river view rooms, which can directly view the night view of the Oriental Pearl Tower on the Bund and other unobstructed views. Your satisfaction is our greatest support. We look forward to your next visit.
Tri
Big Bed Room With Night View On The Bund
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Lu. Zz Looking out of the window of the room, the scenery is quite intoxicating. Large areas of green plants and the green ocean sway gently in the breeze, as if they were playing a silent welcome song, and we came to Shanghai. The buildings in the distance are rolling. Under the sunlight, the outline is clear and It is full of layers, as if it is a picture drawn by architects and workers with the most hard work. In the middle of the building, you can occasionally see a few wisps of evening fire burning clouds, which is just like giving this picture scroll. It adds a little mystery. The courtyard of the hotel is even more unique. The flowers in the hall and the shrubs outside are scattered and colorful. In the middle, there is also a landscape tank like a clear pond. In the tank, the sesame fish in the water swim happily, sometimes jumping out of the water, splashing a string of crystal-clear splashes. The green plants by the fish tank, the slender willow branches hang on the water.
6/9
Response from Property: "Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. The Bund Elegant Hotel will always stand in this city, waiting for you. Come! See you there! Wish you always smile ^_^!
Zed01
Suite - 1-Room, City-View (2 Beds) (1 Living Room, Bathtub, Sofa)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Hotel room was very big for the price. Very nice staff free laundry overall 4.5 stars.
Response from Property: "Dear guest: Hello! Thank you for your trust in Bund Yazhi! Thank you even more for your generous praise and strong recommendation! I really love Bund Yazhi and it is hard to leave. Bund Yazhi is your most beautiful and warmest home in Shanghai. You also Remember to come back often when you have time!"
Eunice
Family Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Nice hotel with very clean facilities and staff even allowed for a short extension of check out. Peng Peng was very helpful with our luggages and checkout. Will recommend!
Response from Property: Thank you for choosing the Bund Elegant Hotel! My little master, all your love for us will be deeply imprinted in the hearts of Meihao people. Sow a seed of smile to fill your heart with joy; sow a seed of sweetness to fill your heart with warmth and romance. Sow a hard-working seed, so that the autumn will be fruitful; sow a mature seed, and get the fragrance in the quiet beauty~~ I wish you happiness every day! We look forward to meeting you every time in Shanghai. ㊗Have a nice trip!
Anonymous User
180-Degree High Rise Night View King-Size Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Everything good and nice take care by k.linda
Response from Property: "尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望外灘雅緻會是您回憶裏最温馨最獨特的那個!常回家看看哦,祝:安好!"
Anjara
Elegant Serene Double Bed Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
We had a stay in this hotel and Pengpeng was very helpful and generous.
Response from Property: Dear guests:Hello! Thank you for your 5-point review! Every city always has reasons to be missed, every season has scenery that we are reluctant to part with, and every hotel has its sweet and warm memories. We hope that Waitan Elegance will be the warmest and most unique one in your memories. Come back to visit us often. Wish you all the best!
MaAlbert
Suite (Bathtub)
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Peng peng very very good pengpeng very very nice
Response from Property: 尊敬的客人:您好!非常感謝您入住外灘雅緻酒店。用微笑延長記憶。用感動融化冰雪, 用執着兑換永遠。 用真心報答真誠, 用祝願夢想成真!行走的路上有那麼多的風景,每一次都與眾不同。感謝您入住小美家,祝您生活愉快,家庭美滿幸福,期待與您再次相遇~~
J.TT
180-Degree High Rise Night View King-Size Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Great location , friendly and helpful front desk, very nice view from our window. Room is big and clean.
Response from Property: Dear guest: Hello! Thank you very much for staying at The Bund Elegant Hotel. Our hotel is located in the North Bund of Shanghai, 1.8 kilometers from Nanjing Road Pedestrian Street, only about 10 minutes' walk from the Baidu Bridge outside the Bund, and about 5 kilometers from People's Square. The hotel also has viewing rooms and river view rooms that can directly see the Oriental Pearl Tower on the Bund and other night views. Your satisfaction is our greatest support. We look forward to your next visit.
Guest User
Elegant Serene Double Bed Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The experience of staying in this hotel is very good, and the quality of the hotel price exceeded my expectations. The service attitude of the hotel is warm and professional, and any questions raised by me can be answered in a timely and patient manner. The check-in efficiency is fast, and the packaging of the goods is also very careful, ensuring the safety of the goods. 🤺🤺I highly recommend this hotel 🏨 Elegant Hotel. I believe other guests will also have a good accommodation experience. Guests from 606. Sun 🌞 May you all be fine.
6/11
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more thoughtful service experience, we have launched a new snail sleep system service. Many daily necessities, consumer goods and hotel orders can be submitted by scanning the QR code on your mobile phone and delivered to your room in the fastest time, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, sincerity, care and love. I wish you a good mood every day
littlegirl95
Family Room
Stayed in Sep 2024
Travel with friends
5 review
3.5/5
Posted on Oct 26, 2024
The room is very big and it is comfortable for 3 pax. However, the hotel is always short of staff. We always have to wait very long time to talk to the staff, no matter we want to check in, ask questions, add one more night reservation etc. The cleanliness of the room’s floor may need to be improved. btw, staff Zhou Zhou is very friendly and helpful! thank you! :)
Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your opinions. We will give feedback to our superiors. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you the best. Spend every day happily!