To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(795)
Positive reviews(774)
Reviews with photos/video(72)
Easy to get around(71)
Delicious breakfast(52)
Close to metro(39)
Perfect for business trips(28)
Stayed multiple times(15)
Friendly front desk staff(13)
Convenient for shopping(13)
Awesome gym(4)
Negative reviews(21)
Leukocytes
Deluxe Twin Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
All very good!
Room very clean
Staffs very nice, all very friendly.
Best breakfast!
I will back aging!
Thank you!
Response from Property: Dear guests, Thank you for choosing Renaissance Shanghai Hotel and taking the time to share your pleasant stay with us. As a hotel of Marriott International, Renaissance Shanghai Putuo Hotel is inadvertently flashing! The hotel has convenient transportation, adjacent to Exit 5 of Langao Road Station of Metro Line 7, with a superior geographical location to create a wonderful travel trip. We are pleased to hear that you are satisfied with the hotel overall. We look forward to your next stay. Renaissance Shanghai Putuo Hotel
Li
Premier King Room
Stayed in Dec 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Jan 19, 2025
The staff was kind in general. I was assigned a room on the corner of a floor. The layout was not quite satisfactory, which was opposite to what the counter staff said. The staff was unable to retrieve my membership information, although I had stayed at the hotel several times.
Response from Property: Dear ,Thank you for taking the time to share your feedback. We are delighted to know how much your experience with our wonderful room. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Wishing you safe travels and stay well.
DIRK (Dékè) 德克
Deluxe King Room
Stayed in Dec 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Still an excellent choice for business travelers. Excellent hotel w/ excellent breakfast.Convenient traveling due to Metro Station w/ fast access to all major hubs in Shanghai - for Western guests there are are a couple of food options down at the Metro station entry - unfortunately not accessible anymore through the hotel elevator (very sad). Opposite of the hotel is a WAGAS, and Tim Horten's and a family mart around the corner +!a good supermarket too. So all in all a good hotel choice - for those coming by car - free basement parking included too. Rest can be checked online.
Response from Property: Dear guests, Thank you for choosing Renaissance Shanghai Hotel and taking the time to share your pleasant stay with us. As a hotel of Marriott International, Renaissance Shanghai Putuo Hotel is inadvertently flashing! The hotel has convenient transportation, adjacent to Exit 5 of Langao Road Station of Metro Line 7, with a superior geographical location to create a wonderful travel trip. We are pleased to hear that you are satisfied with the hotel overall. We look forward to your next stay. Renaissance Shanghai Putuo Hotel
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Solo travelers
1 review
3.7/5
Posted on Oct 25, 2024
Stuff and breakfast super friendly and nice , but inside the room really need more cleaning , I do understand the price so not expecting too much ! If you looking for cheaper 5 start this is the one .
Response from Property: Dear guests, Thank you for choosing Renaissance Shanghai Hotel and for taking the time to share your pleasant stay with us. As a hotel of Marriott International, Renaissance Shanghai Putuo Hotel is inadvertently flashing! The hotel has convenient transportation, adjacent to Exit 5 of Langao Road Station of Metro Line 7, with a superior geographical location to create a wonderful travel trip. We are glad to hear that you are satisfied with the hotel's food and service, and we will report the problem of unclean rooms to the relevant departments, and we look forward to your next stay. Renaissance Shanghai Putuo Hotel
Danilda
Deluxe King Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The hotel is nearby subway station and shopping center where you can grab smt to eat. Despite I was only person who spoke english those days staff was kind and helpful every my question was answered. I totally recommend this hotel and I recommend using subway because this is safety and convenient
Response from Property: Dear guests, Thank you for choosing Renaissance Shanghai Hotel and taking the time to share your pleasant stay with us. As a hotel of Marriott International, Renaissance Shanghai Putuo Hotel is inadvertently flashing! The hotel has convenient transportation, adjacent to Exit 5 of Langao Road Station of Metro Line 7, with a superior geographical location to create a wonderful travel trip. We are pleased to hear that you are satisfied with the hotel overall. We look forward to your next stay. Renaissance Shanghai Putuo Hotel
Guest User
Deluxe King Room
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Great that I checked out early without any issue.
Response from Property: Dear guests, Thank you for choosing Renaissance Shanghai Hotel and taking the time to share your pleasant stay with us. As a hotel of Marriott International, Renaissance Shanghai Putuo Hotel is inadvertently flashing! The hotel has convenient transportation, adjacent to Exit 5 of Langao Road Station of Metro Line 7, with a superior geographical location to create a wonderful travel trip. We are pleased to hear that you are satisfied with the hotel overall. We look forward to your next stay. Renaissance Shanghai Putuo Hotel
Beth
Deluxe King Room
Stayed in May 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 24, 2023
I had a great time at Renaissance Putuo. Staffs are helpful and very nice, new facilities and clean, many choices of food and delicious. Thank you!!
Response from Property: Dear Valued Guest,Thank you for staying here with us at Renaissance Shanghai Putuo Hotel and taking time to put your valuable comments. We are pleased to hear that you were impressed by our staffs and facilities. Your recognition means a lot to us, and we shall consistently deliver the exceptional service in the future. We look forward to seeing you again in the near future.Sincerely,Renaissance Shanghai Putuo Hotel
Andrew Paul
Deluxe Twin Room
Stayed in Mar 2024
Family
11 review
5.0/5
Outstanding
Posted on May 27, 2024
This hotel is a delight to stay in and good value for money.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We are most grateful about your appreciation of our high level of service. We look forward to welcoming you back to our hotel. Best Regard Reaissance Shanghai Putuo Hotel
Jones
Deluxe Twin Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 17, 2024
Excellent hotel with excellent staff.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We are most grateful about your appreciation of our high level of service. We look forward to welcoming you back to our hotel. Best Regard Reaissance Shanghai Putuo Hotel
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Business travelers
15 review
4.0/5
Very Good
Posted on Feb 4, 2025
Beautiful place
Response from Property: Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel. Renaissance Shanghai Putuo Hotel
Guest User
Deluxe King Room
Stayed in Jul 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Nov 4, 2024
设施:ok
卫生:ok
环境:ok
服务:ok
Response from Property: 尊敬的客人,您好: 感謝您選擇上海明捷萬麗酒店並抽出寶貴的時間與我們分享您愉快的入住體驗。 作為萬豪國際集團旗下酒店,在上海明捷萬麗酒店,不經意處,靈光閃現! 酒店交通便捷,毗鄰地鐵七號線嵐皋路站5號口,地理位置優越,締造精彩的出行之旅。 我們很高興地得知您對酒店整體感到滿意。 我們十分期待您的下次入住。 上海明捷萬麗酒店
AdventureDad
Premier King Room
Stayed in Dec 2022
Couples
7 review
5.0/5
Outstanding
Posted on Feb 7, 2023
We come regularly to relax and enjoy a quiet time. As usual the staff are very friendly and helpful, it’s nice and clean and the rooms are fairly spacious. I think the only disappointment was that the sauna is not warm enough. They set the temperature to 50 or 60 degrees which is too low as it took me about 30 min just to break a sweat. I would recommend 80 degrees.
Response from Property: Dear Guest, Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel.Renaissance Shanghai Putuo Hotel
Hephner
Deluxe King Room
Stayed in Sep 2022
Business travelers
13 review
4.2/5
Very Good
Posted on Nov 7, 2022
Great value for money if you like the location. The room is very standard, nothing special or exciting, so recommended for business trips.
Response from Property: Dear guest, thank you for taking the time to share your wonderful feedback. We are delighted to know how much you appreciated our wonderful room and our convenient location. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Wishing you safe travels and stay well. Sincerely, Renaissance Shanghai Putuo Hotel
PRIYANK M BAFNA
Deluxe King Room
Stayed in Mar 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Good service
Response from Property: Dear Guest,Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our high level of service. Meanwhile, we look forward to welcoming you back to our hotel.Best Regard Reaissance Shanghai Putuo Hotel
Bixia
Deluxe King Room
Stayed in Sep 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Oct 12, 2023
That is good location
Response from Property: Dear , Thank you for taking the time to share your feedback with us. It is delighted for the whole team and me to hear that you enjoyed the stay at Renaissance Shanghai Putuo Hotel as well as appreciating our location. Renaissance Shanghai Putuo Hotel, a Marriott Luxury & Lifestyle Hotel, you'll find a place where simple delights become memorable moments. The hotel is ideally located on the Tongchuan Road, directly connected to Metro Line 7 Langao Road Station Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wishing you safe travels and stay well. Best Regards, Reaissance Shanghai Putuo Hotel