No.20 Suzhou North Road, Hongkou District, Shanghai, 200080, ChinaView Hotel Details
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Broadway Mansions Hotel Guest Reviews
4.7/5
Outstanding
2640 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(2640)
Positive reviews(2573)
Reviews with photos/video(892)
Great location(595)
Delicious breakfast(196)
Fantastic river view(107)
Excellent afternoon tea(55)
Friendly front desk staff(51)
Tasty restaurant(34)
Luxurious(15)
Negative reviews(67)
Roland Heinrich Bauer
Elegant Room - River-View (Double bed)
Stayed in Dec 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The hotel is situated with a view towards the Suzhou creek and the Huangpu river. I had a river view apartment with a great view to this scenery and the Pudong skyline. The windows in the room open to a small degree, which is great to get fresh air and also to video the scenery. I had a 360 degree camera, which shot great views. The service in the hotel is beyond expectations in terms of friendliness and support. This was the best I ever experienced. The breakfast area is on the 2nd floor with a great view as described above and an international menu, which did not leave a wish open. Great hotel, I will come back.
jian
Elegant Room - River-View (Double bed)
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
They have very nice staff,good front desk staff (Cindy),good cleaner( 18 floors).
Great location & service.
Very beautiful view.
πππ
Response from Property: Dear customer, thank you very much for your praise and choice. We are pleased to hear that you are satisfied with our employees and services. We deeply understand the value of each employee's hard work in creating a warm experience. We are honored and will convey your gratitude to the team. We are equally proud of the superior geographical location and beauty that you have specifically mentioned, and promise to maintain this advantage. We are always committed to continuously improving our service standards and product quality, and any feedback and suggestions from you are crucial. If you have any other questions or need assistance, please feel free to let us know. We look forward to the opportunity to serve you again and provide you with an experience beyond expectations. Thank you again for your choice and positive feedback. Your satisfaction is our ultimate goal!
TC_Lau
Elegant Room - River-View (2 beds)
Stayed in Aug 2024
Couples
9 review
5.0/5
Outstanding
Posted on Sep 20, 2024
We had a really great time staying at Broadway Mansions. Everything was just perfect, the location, the people, the service. The view from our room was just spectacular. Staff were attentive and professional, worthy of a 5 star hotel service. This is surely one of my favorite hotel to stay when I am in Shanghai.
6/10
Response from Property: Thank you for choosing to stay in our hotel, your recognition of us, is the motivation for us to work harder, we will do better on the basis of the original, we sincerely look forward to your visit to our hotel again.thanks!
Guest User
Elegant Room - River-View (Double bed)
Stayed in Sep 2024
Family
3 review
4.7/5
Amazing
Posted on Oct 5, 2024
Great location and good value! Historic hotel and great view from the higher floors.
Response from Property: Thank you so much for your valuable review! We are glad that you have enjoyed our hotel's location advantage, excellent value for money service and unique charm with a long history. Thank you again for choosing our hotel. We look forward to your next visit and continue to create a service experience that exceeds your expectations.
Guest User
Premier City-view Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Every possible details are well taken care off.
Response from Property: Thank you very much for your affirmation and support! We are honored and encouraged to hear that you give such a high evaluation of our hotel's consideration of every detail. Your satisfaction is the biggest motivation for our work. I would like to thank you for every feedback you put forward. These valuable suggestions are like beacons and will continue to guide us to polish our service even better. If you have any needs or encounter any questions during your stay, we sincerely invite you to contact the front desk immediately, and we will do our best to ensure that every experience is meticulous and perfect. Thank you again for your stay and compliments, and look forward to the next opportunity to serve you!
BahaKojo
Elegant Room - City-View (Double bed)
Stayed in Oct 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Nov 13, 2024
Good old hotel. However, need some upgrades especially in a bath room. Wifi signal was very bad, I could not use Internet at all.
Response from Property: Dear customer, thank you for your feedback! We greatly appreciate your recognition of the hotel and also appreciate your valuable suggestions. We are undergoing a comprehensive upgrade of bathroom facilities and will optimize wireless network coverage. I hope you can understand. At the same time, we will provide better services and strive to reduce these impacts. Please consider visiting again to personally experience the improvements after the renovation. Thank you again for your understanding and support!
Lu
Elegant Room - City-View (2 beds)
Stayed in Aug 2024
Family
42 review
4.5/5
Great
Posted on Sep 28, 2024
Location is amazing, and staffs are professional and friendly. The hotel room itself is very dated however. I would come back as the price for such location and services is hard to beat.
Response from Property: Thank you so much for your review and we are deeply honored that your positive feedback is a nod to our location and service. We are very sorry for the unsatisfactory stay for the outdated rooms. On your next visit, our team will pay special attention to and improve this aspect, ensuring room facilities meet high standards. We promise that professional and friendly service with an unbeatable price value combination will ensure you get the best experience possible. Thank you again for your valuable comments and look forward to serving you in the near future.
Anonymous User
Elegant Room - River-View (2 beds)
Stayed in Oct 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Great view of bund, nice classic hotel with an interesting vibe.
KUNG MAN MATTHEW
Elegant Room - River-View (Double bed)
Stayed in Dec 2023
Couples
52 review
4.2/5
Very Good
Posted on Feb 16, 2024
Great location and a unique and gorgeous historical building. The rooms are very cute and well appointed. Canβt beat the view if you get a river view.
Response from Property: Thank you very much for choosing to stay in this hotel. The Broadway Mansions Hotel is located at the intersection of the Huangpu River and the Suzhou River, adjacent to the Waibaidu Bridge, with convenient transportation. It is an old Shanghai hotel with a long history of more than 80 years. The hotel exudes its strong historical heritage. We look forward to your visit again. Thank you for your comments! Thank you.
Guest User
Premier Room - Bund-View (Double bed)
Stayed in Dec 2023
Couples
94 review
4.7/5
Amazing
Posted on Jan 19, 2024
We had a perfect feeling of classic Shanghai :-)) Service was very friendly and supportive. The location at the Bund is excellent. The view from executive floors is amazing with warm service for snacks and drink at the executive lounge. The breakfast is rich and the view again impressive. The neighbourhood offers luxury shops and high level art exhibitions. We enjoyed our stay a lot.
Response from Property: Thank you for choosing to stay in our hotel, your recognition of us is the motivation for us to work harder, we will do better on the original basis, we sincerely look forward to your visit to our hotel. Thank you!
BP Pan
Premier Suite - City-View
Stayed in Apr 2024
Couples
5 review
4.0/5
Very Good
Posted on Jun 20, 2024
we enjoy our stay hotel very well renovated the restaurant huaiyang cuisine is yop claas. well recommendes
Response from Property: Thank you very much for your positive evaluation and recognition! We are delighted that you have had a pleasant experience in our hotel, and especially appreciate the decoration and Huaiyang cuisine in the restaurant. Your referral means a lot to us. In view of the hotel's detailed improvement and service improvement, if we fail to meet your expectations in any aspect, please let us know in time, and your feedback will help us improve the service quality and provide you with a more excellent stay experience. I look forward to your next visit and enjoy the happy time again.
Dr.mohanad ζε
Premier City-view Queen Room
Stayed in Jun 2024
Family
35 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Atmospheric , stylish , location is at the middle of shanghai full view to the bund
Response from Property: Thank you very much for choosing to stay in this hotel. The Broadway Mansions Hotel is located at the intersection of the Huangpu River and the Suzhou River, adjacent to the Waibaidu Bridge, with convenient transportation. It is an old Shanghai hotel with a long history of more than 80 years. The hotel exudes its strong historical heritage. We look forward to your visit again. Thank you for your comments! Thank you.
Anonymous User
Elegant Room - River-View (Double bed)
Stayed in Jan 2024
Couples
4 review
4.2/5
Very Good
Posted on Feb 6, 2024
A hotel with history in a great location!
Response from Property: Thank you very much for choosing to stay at this hotel. The Broadway Mansions Hotel is located at the intersection of the Huangpu River and Suzhou River, with convenient transportation. It is an old Shanghai hotel with a 90 year history. We look forward to your visit again. Thank you for your feedback!
Khalid
Premier City-view Queen Room
Stayed in Apr 2024
Solo travelers
12 review
3.7/5
Posted on May 31, 2024
Good hotel but it is not 4 stars. It should be 3 stars. Located in the central of the cy
Response from Property: Dear guest, thank you for your stay and review. We are very happy that you are satisfied with our service and environment, and sincerely look forward to more intuitive quality improvement to match your expectations.Thank you again for your valuable comments and look forward to your next visit, giving us the opportunity to present you with a better experience.
Burak εΈζε
Family Bundview Connecting Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Perfect Hotel, excellent customer service! Very friendly staff we felt very welcomed! Amazing breakfast, all kind of variety available. We would book this hotel again!
Response from Property: Thank you for choosing to stay in our hotel, your recognition of us, is the motivation for us to work harder, we will do better on the basis of the original, we sincerely look forward to your visit to our hotel again.thanks!