Orange Hotel (Shanghai Jingan Xizang North Road Metro Station)

Orange Hotel (Shanghai Jingan Xizang North Road Metro Station) Reviews

Orange Hotel (Shanghai Jingan Xizang North Road Metro Station)

No.311 Zhongshan North Road, Jing'an District, Shanghai, 200070, ChinaView Hotel Details
Orange Hotel (Shanghai Jingan Xizang North Road Metro Station)
Orange Hotel (Shanghai Jingan Xizang North Road Metro Station)Orange Hotel (Shanghai Jingan Xizang North Road Metro Station)Orange Hotel (Shanghai Jingan Xizang North Road Metro Station)
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Orange Hotel (Shanghai Jingan Xizang North Road Metro Station) Guest Reviews

4.6/5
Very Good
3552 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(3552)
Positive reviews(3480)
Reviews with photos/video(585)
Easy to get around(558)
Convenient location(280)
Friendly front desk staff(250)
Quiet & comfortable(222)
Close to metro(216)
Delicious breakfast(199)
Perfect for business trips(80)
Good sound insulation(77)
Negative reviews(72)
Guest User
Tatami Queen Room
Stayed in Oct 2024
Couples
4 review
4.5/5
Great
Posted on Nov 8, 2024
Great location and very near to the metro station. Service is good. But the room still has some smoking smell (non-smoking room) and the aircond is hot.
Response from Property: 感謝親選擇了我們，並在此分享了您的入住體驗，您的滿 意就是對桔子最大的肯定與支持，超級温馨舒適的3.0大 堂，任何細節都不會忽 視，就是為了您入住後能夠安心入睡，歡迎常回來看看 哦！祝您旅途愉快~
Guest User
Tatami Queen Room
Stayed in Mar 2024
Couples
6 review
3.7/5
Posted on Apr 10, 2024
The location is great, the hotel is next to metro station around 100m. There’s fast food store - McDonalds attached to the hotel building. There are restaurants, fruits shop and convenience store nearby the hotel. Room is huge and clean. Bed is comfortable however, the air-conditioner can’t function well in the room. There’s free washing machine and dryer in the hotel, and they function well. I enjoy the free service. The breakfast will send to the room on every morning, however I would prefer to eat at proper dining area instead of eating the breakfast to the room. The counter staff seems like new and inexperience as they took some time to help me to check in. Overall, I have a pleasant stay in the hotel
Response from Property: Dear guest, we are deeply sorry for the bad experience you have during your stay. Thank you very much for taking the time out of your busy schedule to give us such a detailed review. It also made us understand our current shortcomings. We attach great importance to the problems you have reported. We have immediately organized employees to strengthen business skills training. The hotel is currently being updated and upgraded. At the same time, we are constantly improving hardware and personnel standard operations. We look forward to your stay again to witness our growth. Thank you again for choosing to stay and your tolerance. Thank you!
Huhue
Business Queen Room
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 7, 2024
Clean and love the room service cleaning. 4/5 for facilities because i took a long time at the laundry area waiting for strangers to collect their clothes that were done. Someone should supervise
Response from Property: 感謝客觀慷慨謬讚,您的滿意是我們奮鬥的動力,期待和您一起攜手同行每一天每一秒,期待常常看到您的身影哦
Mir Sadik Faisal
2-bed Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Nice location. Just besides the metro. Good food options nearby.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Good location, the subway is just one step away. Quiet room for a good rest.
Response from Property: 非常感謝您對我們的支持與信任，我們將繼續秉承着用心做事，細心服務的服務理念，讓您感受到家的温暖。為了您的安全，酒店提供無接觸服務，入住退房都可以自助辦理，住店期間外賣也是無接觸送到房間，期待您下次入住
Anonymous User
Tatami Queen Room
Stayed in Dec 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Clean, great service, great hotel.
Response from Property: 不忘初心，砥礪前行，感謝您對我們給予的高度評價，也非常高興您對我們品牌及服務的認可，我們也將繼續努力並以更體貼細心的服務迎接您的再次光臨，祝您旅途愉快，悠享小桔！
MOHAMED MANSOOR
2-bed Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Good hotel and very friendly staffs
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快
Zhen
Tatami Queen Room
Stayed in Nov 2023
Couples
3 review
4.7/5
Amazing
Posted on Dec 14, 2023
Nice hotel with delicious fresh orange water and free mandarin oranges. Staff were polite and professional when infront of guests. Good location beside the metro station. However, beside a Mac Donald, nearby does not have much and there were many small posters thrown outside the hotel. Overall, this hotel is good to stay for travel!
Response from Property: Thank you for your affirmation of Orange. We will continue to work hard to provide you with a better stay experience and look forward to your visit again. wish you a happy life
Guest User
Tatami Queen Room
Stayed in Sep 2024
Couples
6 review
4.5/5
Great
Posted on Oct 11, 2024
Nice location and helpfull staff
Response from Property: 感謝客觀慷慨謬讚,您的滿意是我們奮鬥的動力,期待和您一起攜手同行每一天每一秒,期待常常看到您的身影哦
Guest User
Tatami Queen Room
Stayed in Nov 2023
Solo travelers
15 review
4.0/5
Very Good
Posted on Dec 8, 2023
Good hotel. very warm in the room during winter. However slightly poor sound insulation from the traffic outside
Response from Property: 感謝您對桔子的肯定，我們會不斷努力，為您提供更優質的入住體驗，期待您再次光臨。祝您生活愉快
Pitchapa
Tatami Queen Room
Stayed in Apr 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on May 13, 2023
Located in a very good location, just right in front of the Xi Zang Bei Lu Station Exit 4 (3 stations to Nanjing Road and The bund) and McDonald's. Several local food places around. 5 mins walk to Da Run Fa supermarket. Breakfast is served to your room in a box set. The gym is in the lobby, only two treadmills and no weights. No English speaking staff but they're friendly and very helpful, provided very good service . The room is nice and clean, pretty comfy
Response from Property: 尊敬的客人感謝您對桔子西藏北路地鐵站酒店的認可，桔子西藏北路地鐵站酒店位於中山北路311號地鐵八號線西藏北路4號口旁邊，出行便利，交通方便。房間更是配有小冰箱，茶葉包等便民的設施設備，保證您住的安心住的放心！小桔也期待您的下次入住，希望可以給您帶來更好的入住體驗！
Anonymous User
Tatami Queen Room
Stayed in Sep 2023
Other
3 review
2.5/5
Posted on Nov 3, 2023
The hotel was in good location, right next to a Metro station. Lots of restaurants near by, shops, etc. Would have been great if they had someone who spoke English, but with the translator, I managed. Breakfast was only served in the room. Was always late, and the day I left, came 30 mins early! Lol
Response from Property: 尊敬的賓客您好，給到您的此次入住帶來不好的體驗，我們深表歉意，在您百忙之中抽出時間為我們這樣仔細的一個點評非常感謝，也讓我們明白了我們目前的不足，您所反饋的問題我們非常重視，我們已第一時間組織員工加強業務技能培訓，酒店目前正在不斷更新升級中，與此同時不斷提升硬件和人員規範操作，期待您的再次入住來見證我們的成長，再次感謝您的選擇入住和包容，謝謝！
Guest User
Superior Queen Room
Stayed in Oct 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Great stay in hotel! Fantastic stay - always stayed here during my trip in china
Response from Property: 非常感謝您對桔子的肯定，我們致力於以優質的服務，為您提供高質量的入住體驗，期待您回家。
Chin siong
2-bed Room
Stayed in Mar 2024
Travel with friends
27 review
2.5/5
Posted on Apr 11, 2024
Hotel room is old but location is beside mrt
Response from Property: 敬的賓客您好，給到您的此次入住帶來不好的體驗，我們深表歉意，在您百忙之中抽出時間為我們這樣仔細的一個點評非常感謝，也讓我們明白了我們目前的不足，您所反饋的問題我們非常重視，我們已第一時間組織員工加強業務技能培訓，酒店目前正在不斷更新升級中，與此同時不斷提升硬件和人員規範操作，期待您的再次入住來見證我們的成長，再次感謝您的選擇入住和包容，謝謝！
Pornchai
Tatami Queen Room
Stayed in Jun 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 4, 2023
Nice hotel. There is breakfast everyday. Reception are good. She helped us to call taxi.
Response from Property: 感謝您對桔子的肯定，我們會不斷努力，為您提供更優質的入住體驗，期待您再次光臨。祝您生活愉快。