Homeinn · neo (Shanghai Zhongshan Park Subway Station) Reviews
Homeinn · neo (Shanghai Zhongshan Park Subway Station)
No.589 Wuyi Road, Changning District, Shanghai, 200050, ChinaSee Hotel Details
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1 night
Guest Reviews
8.6/10
1371 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.4
Service8.9
Cleanliness8.7
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All reviews(1371)
Positive reviews(1296)
Reviews with photos/video(95)
Easy to get around(396)
Friendly front desk staff(311)
Awesome rooms(266)
Close to metro(182)
Average sound insulation(78)
Great value for money(72)
Convenient for shopping(67)
Luggage delivery service(4)
Negative reviews(75)
Guest User
Business Double Room
Stayed in Nov 2024
Solo traveler
8 review
9.0/10
Great
Posted on Dec 6, 2024
Everything is great. Staff can speak basic English. The only few drawbacks I found were: A/C made noises every now and then (not too loud), my room has no window to outside, only to inside to stairs which can be loud, and it has no elevator, but the staff offered to carry my luggages. Very great staff!! Shampoo is surprisingly good. Walkable to metro station line 3/4 and line 2
Response from Property: Thank you for your review. Your satisfaction is our unremitting pursuit. We will continue to work hard to ensure the quality of our service and look forward to your visit again! I wish you a happy life!
Anonymous User
Guestroom (2 Beds)
Stayed in Sep 2024
Family
6 review
9.0/10
Great
Posted on Nov 3, 2024
Very pleasant stay with friendly staff. Would recommend good location and pricing
Response from Property: In the bustling and busy city life, we are constantly running between dreams and reality. We hope that our small efforts can bring you comfort. Your satisfaction is the greatest support and encouragement to Home Inn. We believe that we will do better. Thank you for your support and wish you a happy life!
Sokvibol
Family Room
Stayed in Aug 2024
Family
12 review
8.5/10
Very Good
Posted on Sep 23, 2024
It was all good. Location is closed to the metro station. Next door is fruit shop.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our store and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our store is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
Guest User
Double Room
Stayed in Jun 2024
Traveling with friends
9 review
5.5/10
Posted on Jul 13, 2024
The hotel is quite old but the location is not far from the metro station. There was no elevator. you have to carry your luggage all the way to the third floor.
Response from Property: Dear guests, thank you for staying in our hotel and giving us your valuable suggestions. We are sorry that you were not satisfied with your stay this time. We look forward to seeing you again. Next time you come, we will help you arrange a room on the lower floors. Welcome to stay next time. I wish you a happy life and good work!
Guest User
Single Room
Stayed in Apr 2025
Traveling with friends
7 review
9.0/10
Great
Posted on May 15, 2025
Convenient location, reasonable price, good cost performance. Although the soundproofing is average, you can ask the front desk for earplugs. The service is good and I am quite satisfied with my stay.!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的入住並在百忙中對我們進行點評,服務好每一位賓客是我們一致的追求,我們會秉承如家的服務理念,給所有賓客回“家”的感覺。酒店全體員工期待您再次入住,祝您身體健康!
Qihe.ye
Double Room
Stayed in Feb 2025
Business traveler
25 review
9.5/10
Amazing
Posted on Apr 16, 2025
I booked this hotel when I went to Shanghai on a business trip. The location is very good, close to the subway station, convenient for travel, and close to Nanjing Road Pedestrian Street and the Bund. The service is thoughtful, but the facilities are a bit old. Overall, I am satisfied.
Original TextTranslated by Google
Response from Property: 感謝您給予我們的好評,您的滿意是我們如家人的不懈追求,我們會再接再厲,保證我們的服務品質,期待您的再次光臨!祝您生活愉快!
Lansefeidian
Single Room
Stayed in Feb 2025
Other
59 review
10/10
Outstanding
Posted on Mar 26, 2025
The hotel is not bad, the room is also OK, it is not far from the subway station, and the surrounding facilities are relatively complete. It is quite good to take the subway to all aspects. The price is acceptable for staying in such a hotel in Shanghai.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您這麼認真的點評,以及對我們服務和酒店品質的肯定,我們一定會認真做好每個細節,讓消費者更加滿意,恭候您的下次光臨!
Guest User
Double Room
Stayed in Jan 2025
Traveling with friends
9 review
4.0/10
Posted on Apr 26, 2025
There were hairs on the bath towels, and the entire 3rd floor of the hotel smelled like garbage.
There was only one hand soap and shampoo, and only a little paper towel.
I booked this hotel based on the ratings and because I had always stayed at Home Inn Neo, but I was very disappointed. This was the worst hotel experience I've ever had.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,此次入住給您留下不好的入住體驗,我們深表歉意!如果您在入住期間如有什麼不滿意或需求請及時聯繫前台,我們都會盡力幫您解決,酒店全體員工衷心期待您的再次光臨,祝您生活愉快,工作順利!
Anonymous User
Double Room
Stayed in Dec 2024
Family
19 review
7.0/10
Posted on Feb 3, 2025
I was prepared for the small size of the room, but I never expected that there would be so much room for two people. It was okay for a short stay, but the soundproofing was so poor that all kinds of sounds outside the door were clearly transmitted. I couldn't sleep well, which was terrible.
Original TextTranslated by Google
Response from Property: 感謝您選擇我們如家NEO上海中山公園地鐵站店,我們萬分榮幸能為您服務。此次入住沒讓您滿意,我們深表歉意!酒店準備了多種不同佈局的房型以供不同客人選擇,希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Guest User
Single Room
Stayed in Nov 2024
Solo traveler
3 review
7.0/10
Posted on Dec 16, 2024
Objective evaluation
· Good value for money;
· Nice attitude of hotel staff;
· The overall environment is acceptable, but the hygiene is average;
· The sound insulation problem is relatively large;
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,若您下次至此,希望能再次預訂本酒店,我們幫您安排一間安靜的房間,請給我們一個機會致歉。期待您再次光臨!
Guest User
Guestroom (2 Beds)
Stayed in Nov 2024
Business traveler
9 review
10/10
Outstanding
Posted on Dec 11, 2024
Very satisfied
Facilities: Complete, very good
Sanitation: Very clean, cleaned very carefully
Environment: Very good environment, very suitable for business trips
Service: Very good service, very satisfied, every time I go to Shanghai, I will choose
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的入住並在百忙中對我們進行點評,服務好每一位賓客是我們一致的追求,我們會秉承如家的服務理念,給所有賓客回“家”的感覺。酒店全體員工期待您再次入住,祝您身體健康!
peggieye
Family Room
Stayed in Apr 2025
Family
27 review
8.5/10
Very Good
Posted on May 20, 2025
The hotel is very close to the subway station. This time I went there mainly to watch a concert. It is only three stops away from the stadium, which is very convenient. The room was clean. The only downside was that there was no elevator. Although it was not high, it was a bit tiring to carry the luggage up to the third floor!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您這麼認真的點評,以及對我們服務和酒店品質的肯定,我們一定會認真做好每個細節,我們沒有電梯,但我們可以幫客人送行李,希望我們的服務能讓消費者更加滿意,恭候您的下次光臨!祝您工作順利,生活愉快!
Guest User
Single Room
Stayed in Mar 2025
Solo traveler
1 review
6.5/10
Posted on Apr 28, 2025
Very bad experience. Of course, I would like to praise the front desk lady 💁♀️ first. The service attitude is very good. At the beginning, the room was small and she changed it for me.
But I really can't give a good review against my conscience!
The room is small, but it is not soundproof at all. I can hear the neighbors talking with their doors open. I can tolerate this. It is a common problem in many hotels.
Here comes the point! I was woken up by the subway at 7 o'clock in the morning. The subway on the Zhongshan Park Viaduct came and made a huge boom~boom~boom~ sound. Doesn't the hotel have any soundproofing measures? How can people sleep? ? ? ? I am almost crazy
Original TextTranslated by Google
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,若您下次至此,希望能再次預訂本酒店,我們幫您安排一間安靜的房間,請給我們一個機會致歉。期待您再次光臨!
Guest User
Double Room
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 27, 2025
The service of the ladies and brothers at the front desk is very thoughtful, and they greet you with a smile when you come in and out. The location of the hotel is very convenient, and Line 2 is only a 5-8 minute walk away. In addition, the hotel is very close to Tianshan Park, and the environment is very beautiful, which is a pleasant surprise!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您這麼認真的點評,以及對我們服務和酒店品質的肯定,我們一定會認真做好每個細節,讓消費者更加滿意,恭候您的下次光臨!
Guest User
Business Double Room
Stayed in Mar 2025
Other
4 review
1.0/10
Posted on Apr 24, 2025
When I entered, I found that the bed sheets and pillowcases were stained. I checked in at midnight, and the front desk said that I could check out at 2 o'clock, which was good! Humane. But at 12 o'clock, I called again and asked if the front desk clerk who called had not changed shifts? As a result, there was no apology! And they said that I could check out at 2 o'clock? ??? ??? I ask what? ??? ??? !!! ! ...
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,此次入住給您留下不好的入住體驗,我們深表歉意!如果您在入住期間如有什麼不滿意或需求請及時聯繫前台,我們都會盡力幫您解決,也可以幫您更換房間。我們已培訓客房部門提高衞生質量,在樓層做到三輕,不影響客人休息。培訓前台認真交接班,不要漏交接事項。我們的紙杯都是通過正規平台採購的塑封好的,用的時候拿掉外面的塑封模,塑封過的更衞生,請您放心使用。酒店全體員工衷心期待您的再次光臨,祝您生活愉快,工作順利!