base PUSAN Serviced Apartment Reviews

Response from Property: Thank you very much for your appreciation and affirmation. I am glad that you are satisfied with our apartment hotel, especially thank you for your mention of clean environment and convenient surrounding facilities. Your satisfaction is our greatest motivation. We have recorded your feedback, especially on how to further optimize our facilities and improve our services. If you need to visit again in the future, we look forward to providing you with better service. Thank you for your valuable support and visiting again!

Response from Property: Dear guest, Thank you for your satisfactory evaluation and valuable suggestions! We are deeply honored that you enjoyed a pleasant stay at our hotel and appreciate our service, location and innovative features. We are delighted with your suggestion 'Self-Ordering Robot' feature, which enhances your stay experience. For other problems that may be encountered, we promise that steps will be taken to ensure improvement. A special thank you for the bonus point of having a washing machine in the room, and we will continue to optimize the facility configuration to meet the needs of future visitors. Your feedback greatly encourages our team and motivates us to continue providing great service. Looking forward to the opportunity to provide you with an excellent accommodation experience again, so that you will feel as warm as home on your next visit to Shanghai. Thank you again for your evaluation and choice, and I wish you a happy life! Hotel Management Team

Response from Property: Thank you very much for your affirmation, and we are honored to know that you had a comfortable and pleasant stay at our hotel. We are convinced that care in every detail is designed to create a home-away experience for you. Your satisfaction is our biggest motivation to move forward. For the comfortable space you mentioned, we will continue to optimize and upgrade the hotel facilities to ensure that every place meets the needs of guests as much as possible. If you have additional suggestions or need any help, feel free to communicate with us. We look forward to serving you again and hope to show our care and understanding for you again.

Response from Property: Thank you very much for your positive review of our hotel rooms Your feedback is vital to us and helps us to continuously improve our service quality. Thank you again for your valuable comments and look forward to serving you again.

Response from Property: Thank you very much for your affirmation and praise. Our team is proud of the thoughtful service of Sophia and Kang. We are delighted that the rooms meet your expectations, are moderately sized and reasonably priced. If you have any other needs during your stay, please feel free to let us know and we will serve you whole heartedly. Looking forward to your visit again, I wish you a pleasant experience in our hotel!

Response from Property: Your appreciation and recognition is greatly appreciated, our geographical location does bring convenience to your travel. We are delighted that you can enjoy the abundance of amenities in the surrounding area. If you have any needs, such as re-booking encounter discounts or other accommodation needs, please feel free to let us know, we will continue to provide excellent service, look forward to your next visit, I wish you a happy journey in Shanghai!

Response from Property: Thank you very much for sharing your wonderful review with your valuable stay experience! We are deeply honored to make such a memorable journey for you. Your satisfaction is our greatest achievement, and we are committed to creating an excellent service experience for every guest. Thanks to your careful observation and positive feedback, we know that we have really done a good job with "warm welcome, clean hygiene, excellent landscaping, detail-winning and personalized service". We understand that the hotel experience is not only the physical environment, but also the emotional connection between service feeling and being at home. To make your second visit a reality, we sincerely invite you to choose our hotel again when you visit the Busan base in the future. We will continue to maintain high standards and continuously improve our service quality to ensure that you can enjoy a better experience on your future journey. Your satisfaction is our biggest motivation forward. Looking forward to you meeting the beauty of our hotel again! Thank you for your support and encouragement.

Response from Property: Thank you very much for your high comments and valuable suggestions. Your satisfaction is our greatest motivation! Sophia is the pride of our team, and her professionalism and enthusiasm make our service even more excellent. For the experience you mentioned, we will ensure that it is implemented throughout. If you have the opportunity to visit again, we look forward to welcoming you with the same excellent service. Your recommendation means a lot to us, and we will continue to work hard to provide you with the same quality experience and service as this one. Thank you again for your support and recognition!

Response from Property: Thank you very much for your high evaluation and valuable comments! Glad to hear that you were very pleased with your stay at our hotel. Your feedback is a great encouragement and support for us, and it also reminds us to continue to improve our service quality. Thank you again for choosing our hotel. We look forward to your next visit. We will try our best to make every stay a wonderful memory for you.

Response from Property: Thank you very much for your affirmation and feedback. Your travel experience is very important to us. We are deeply sorry for the inconvenience of geographical location outside the city center. We are actively planning to improve commuting convenience, and plan to open a shuttle bus to directly connect to nearby subway stations. For future visitors, we will display more comprehensive traffic information around the hotel to help you easily reach the city center and other attractions. We are delighted to offer you a true Shanghai experience, and a helpful team is our promise. Once again, we apologize for any inconvenience that may be caused. Looking forward to the opportunity to provide you with satisfactory service again, and look forward to your next visit.

Response from Property: Thank you very much for your comments, and weappreciate your feedback. The 18th floor location and facilities you described are one of the most popular areas in our hotel. Bathtubs and washing machines are very populara menities and we hope you can enjoy making the most of them during your stay. If you have any other needs or questions, please feel free to contact our customer service team, we will do our best to provide you with the bestservice. Thank you again for your comments!

Response from Property: Thank you so much for your affirmation and beautiful evaluation! We are deeply honored that you have experienced the warmth and care of home in our hotel. Our team members Frank, Sophia, Fred and other employees have given you great help and support, which is exactly what our team is pursuing, "treat each other with heart, service first". As always, we will provide professional and enthusiastic service to meet the different needs of every customer. Thank you again for your support and trust. I look forward to your next visit. I hope we can continue to add fond memories to your journey.

Response from Property: Dear guests, Thank you for your comments and feedback. Our apartment is indeed located in a superior location, which brings convenience to your stay. At the same time, we will improve the connection service to facilitate your travel. Looking forward to your next visit, We wish you a pleasant trip!

Response from Property: Your feedback is greatly appreciated, dear guest, and our suggestions are highly valued. For kitchen equipment, we will immediately check and replenish the necessary utensils to ensure that every guest can cook comfortably. Meanwhile, with regard to scratches on pots and utensils, we are committed to improving facilities and updating scratch-free cooking utensils. With regard to the bathroom, we will address the drain and ensure hygiene. Your satisfaction is our pursuit and we look forward to serving you again in the near future. If you have any other requirements, please feel free to let us know. 👏