Waitan Scenic Residence Apartment

Waitan Scenic Residence Apartment Reviews

Waitan Scenic Residence Apartment

武昌路8弄258号707室, Hongkou District, Shanghai, ChinaSee Hotel Details
Waitan Scenic Residence Apartment
Waitan Scenic Residence ApartmentWaitan Scenic Residence ApartmentWaitan Scenic Residence Apartment
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1 night

Guest Reviews

9.1/10
Good
157 review
Verified reviews
Location9.1
Amenities9.2
Service9.0
Cleanliness9.2
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All reviews(157)
Positive reviews(149)
Reviews with photos/video(38)
Convenient location(29)
Great location(28)
Many amenities(17)
Easy to get around(14)
Would stay again(4)
Perfect for kids(3)
Loved the night views(2)
Negative reviews(8)
Fieqa abd mutalib
Luxury Grey Twin Room
Stayed in Apr 2025
Family
7 review
7.0/10
Posted on May 13, 2025
Ok just everytime to enter room we need to enter different passcode and have to request the passcode with owner. And the towel they gave only disposable thin towel, so not really convenient to use..
Guest User
Handpicked Elegant Black And White Twin Room
Stayed in Sep 2024
Family
3 review
10.0/10
Outstanding
Posted on Oct 21, 2024
The aunt who hosted us was very friendly, informative and helpful. The room matches the photo, the amenities are quite complete and the most pleasant thing is that there is an Xbox with complete games. My son really likes it. The location is close to the Bund and Nanjing Road. An unforgettable stay.
Dr Aayush
Handpicked KAWS Twin Room
Stayed in Sep 2024
Business travelers
8 review
9.5/10
Amazing
Posted on Oct 30, 2024
Room was at very nice location and the owner of the appartment provided all the amenities.
Guest User
Luxury Grey Twin Room
Stayed in Feb 2025
Family
2 review
9.5/10
Amazing
Posted on Mar 29, 2025
The facility overall is great but maybe for the towel could be better it was too thin for us, the place is quite near to tourist locations like the Bund, Nanjing road, and others by car. The owner is also very responsive🔥 and the room is the same as the one given in the pictures.
Joel
Handpicked KAWS Twin Room
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on May 14, 2025
The stay was super nice Prefect location near the bund
Guest User
Handpicked KAWS Twin Room
Stayed in Oct 2024
Family
1 review
10.0/10
Outstanding
Posted on Nov 14, 2024
The room was clean and we really enjoyed staying here! The customer service team was really nice and helpful. Really recommend to stay here!
Guest User
Juxing Lou Triple Bed Room
Stayed in Aug 2024
Family
1 review
3.0/10
Posted on Sep 24, 2024
Came into the building after a long flight, and was met by the hostess. Building lobby had limited air conditioning. She let us up into the rooms before we checked in to put down our luggage. Upon entering, there was a dead cockroach and one skittering across the floor. This issue was brought up right away and hostess just picked up the dead cockroach and said she will spray the place and offered to move us to another apartment in the building. When asked for refund or cancellation, she said we had to pay for atleast one night. We did not end up checking in at all, paid for a night we did not stay at and went across to another hotel.
Response from Property: Dear Guest,We are truly sorry to hear about the unpleasant experience you had during your recent visit to our serviced apartment. Your feedback is of great significance to us, and we sincerely apologize for the inconvenience and discomfort caused.Regarding the issue of cockroaches in the room, this is an unacceptable lapse on our part. We have immediately taken steps to address this, engaging a professional pest control service to conduct a thorough extermination throughout the entire building. We have also strengthened our daily cleaning and inspection procedures to ensure that such a situation does not recur.Concerning the handling of your request for a refund or cancellation, our policy may have seemed rigid and unaccommodating, and we regret that this added to your dissatisfaction. We are currently reviewing and revising our cancellation and refund policies to make them more flexible and guest-centered.We understand that you chose to stay at another hotel instead, and we respect your decision. We hope that you will consider giving us another chance in the future. We are committed to making significant improvements and providing you with a completely different and satisfactory experience.
Muhammad Habib Ur
Guestroom
Stayed in Feb 2025
Family
24 review
10.0/10
Outstanding
Posted on May 24, 2025
Nice and clean place to live
Anonymous User
Handpicked Elegant Black And White Twin Room
Stayed in Oct 2024
Travel with friends
11 review
10.0/10
Outstanding
Posted on Nov 13, 2024
Staff is nice, accommodation is good too!
Taghrid
Juxing Lou Triple Bed Room
Stayed in Aug 2024
Family
6 review
8.5/10
Very Good
Posted on Oct 2, 2024
👍👍so good
Anonymous User
Guestroom
Stayed in Dec 2024
Family
15 review
10.0/10
Outstanding
Posted on Feb 1, 2025
This room is great, a few minutes walk from the Bund, super convenient, disposable bath towels, smart toilet, just like at home, you can heat takeout, wash and dry clothes!!
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Camilleyay
Minion Double Bed Room
Stayed in Dec 2024
Family
3 review
10.0/10
Outstanding
Posted on Jan 22, 2025
The room is clean, the transportation is convenient, and it is close to the Bund. I am satisfied and will book again next time
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Guest User
Guestroom (2 Beds)
Stayed in May 2025
Family
1 review
10.0/10
Outstanding
Posted on Jun 4, 2025
It was really clean and the WeChat replies were fast so it was really convenient!! I recommend it so much that I would come again next time!! It was also good because it was right in front of Waitan.
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ong1018
Luxury Grey Twin Room
Stayed in Apr 2025
Family
4 review
9.0/10
Great
Posted on Jun 4, 2025
It is within walking distance to North Bund. Friendly service, if you need to add drinking water or disposable towels, you can tell the host.
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Anonymous User
Light Luxury Room
Stayed in Oct 2024
Other
71 review
3.0/10
Posted on Nov 15, 2024
There is a construction site nearby. It is estimated to be completed in at least 6-12 months. The only advantage is that it is close to Nanjing Road, 1.5 highways away, and in an old building! The sound insulation is very poor, and the corridor to the next room is basically like a live broadcast, very noisy! The room is not as big as they said, about 35-40 square meters It's terrible, the key is that I forgot the electric toothbrush I was told directly that I didn't see it, pure **! It's very inconvenient to store luggage! It's very rubbish, don't stay!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for taking the time to write a review for us, and we sincerely apologize for giving you such a bad stay experience. Regarding the surrounding construction site projects, they have been successfully capped, the noise situation has been greatly improved, and there will be no major noise interference in the future. We sincerely apologize for the trouble caused to you during the previous construction period. In response to the problem you mentioned that the room area does not match the promotion, we hereby solemnly state that the hotel room area is certified by property rights certificates. Regarding the loss of the electric toothbrush, we have conducted detailed verification with the housekeeper and cleaning lady on duty that day, and no one found your electric toothbrush. It can be inferred from common sense that as a personal item, the motivation for an electric toothbrush to be stolen is extremely small. We also double-checked the guest room and confirmed that no toothbrushes were left in the guest room. So I hope you can look for it in other luggage items or places you may pass by. Maybe it was accidentally placed elsewhere. For luggage storage, we have a dedicated storage room in the building and have also sent you detailed instructions. If you have any questions, please feel free to contact us at any time. Sorry again for your bad experience.