Hwagok Dean

It feels like a place to take a break

At first, I asked to change rooms because the smell of cigarette smoke was so bad, and they readily changed my room, so I was very grateful. But when I went into the new room, there was a lot of hair on the bed and the pillow was dirty. It seemed like they didn't change the sheets. And there was a bidet, but it didn't work. I can tolerate all this, but I don't know if it was a staff member or a guest (probably a staff member) but they were talking outside until 3am and when I finally fell asleep, I woke up to the noise starting at 9am? ㅋㅋ… I'm a really dark sleeper, so if I wake up like this, I think light sleepers would be very stressed. And when you close the door, it's supposed to automatically lock, but I was worried because it didn't even make a sound. But they weren't just talking outside, they were swearing and making noises, so as a person in the room, it was scary. I don't think I'll go there again. Please make some improvements.

Thank you as always♡

It's just a small hotel, dirty and messy, the pictures don't match the actual situation, the Ctrip order shows that you can check in at 18:00, arrived at the hotel at 19:00, and the hotel told you that you can check in at 20:00, all kinds of communication are useless, Ctrip first said to give 200 compensation, and then said more than 400, I don't accept it, please open your eyes

I thought check-in was possible at 2pm, so I arrived at 3pm, but they said check-in was possible at 6pm. The lady boss may have made a mistake, but she only showed me the paper ledger and KakaoTalk message. Unable to check in, I went to a cafe and contacted Trip.com customer service. If you want to check in early, you have to pay 10,000 won more. If there was a mistake, we would first pay and send the receipt to customer service, and they would issue a refund. Around 4 or 5 o'clock, I went to check in, and this time my son's boss came and said something. Because it was the weekend, I had to pay 25,000 won more. Otherwise, I was told absurdly that I would have to leave from 12pm (lunch time) to 6pm and then come back. It seems like they are trying to accommodate more guests. Although the Health Management Association is across from it, it feels like it's mostly a street of bars and motels. As I was passing through the hallway, the soundproofing wasn't very good;; There seemed to be a slight smell of cigarette smoke coming from the window at night. Hot water came out all the time and the water pressure was strong. There was a clean-looking coffee machine, and bread was provided (although I didn't try the bread). The next day, the male boss was very kind.