Hotel Pearl City Sendai

Hotel Pearl City Sendai Reviews

Hotel Pearl City Sendai

2 Chome-8-9 Ichibancho, Aoba Ward, Sendai City, Miyagi Prefecture, 980-0811, JapanView Hotel Details
Hotel Pearl City Sendai
Hotel Pearl City SendaiHotel Pearl City SendaiHotel Pearl City Sendai
Check available rooms for your travel dates
We Price Match
1 night

Hotel Pearl City Sendai Guest Reviews

3.6/5
114 review
Verified reviews
Location3.8
Amenities3.3
Service3.9
Cleanliness3.6
Filter by:
Sort by:
All reviews(114)
Positive reviews(84)
Reviews with photos/video(13)
Great value for money(16)
Friendly owner(12)
Near shopping area(12)
Convenient for shopping(11)
Awesome stay(9)
Easy to get around(8)
Strange smell in room(5)
Negative reviews(30)
Guest User
Twin Room - Smoking
Stayed in Dec 2024
Travel with friends
3 review
3.2/5
Posted on Jan 3, 2025
Plenty of amenities to choose from, having a shampoo bar at the front desk and razors, etc. However at our stay, the water was out for all showers and toilets that we could find. Our room had a tobacco scent as it was a smoking room however the windows are unable to be opened leaving it to linger.
Response from Property: Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience caused by the water supply issue and the lingering tobacco scent in your room. We understand how important these aspects are for a comfortable stay. While our smoking rooms are designed for such preferences, we appreciate your comments and will consider them for future improvements.Thank you for your understanding, and we hope to welcome you back in the future.Best regards,Hotel Pearl City Sendai
Gustavo Tozzo
Double Room - Non-Smoking
Stayed in Sep 2024
Business travelers
4 review
4.5/5
Great
Posted on Oct 10, 2024
The hotel was simple, and the front staff were very friendly, and though the room was clean, it was one of the smallest I have stayed at. It seems to be quite an old hotel, but it’s nicely kept and the location is really good. Several convenience stores close by, and the Sendai station is also an walking distance. The lack of amenities was a disappointment, and during a pouring rain there were no umbrellas available, which was a downer. Having said that, I would not hesitate to stay again at this hotel if it’s available during my trip (I do travel to Sendai regularly) Sorry I didn’t take photos… I was quite busy during my stay…
Response from Property: Dear TIXX17b4dc65****, Thank you for sharing your feedback about your recent stay at our hotel. We are glad to hear that you found our front staff friendly and the location convenient. We appreciate your kind words about the cleanliness of the room. We apologize for any inconvenience caused by the size of the room and the lack of amenities, including the availability of umbrellas during rainy days. Your comments are valuable to us, and we will take them into consideration for future improvements. We hope to have the opportunity to welcome you back during your next trip to Sendai. Should you need any assistance in the future, please do not hesitate to contact us. Warm regards, Hotel Pearl City Sendai
Mango
Single Room - Non-Smoking
Stayed in Nov 2023
Solo travelers
14 review
4.0/5
Very Good
Posted on Dec 5, 2023
After reading some reviews, I was wary about the stay, but it exceeded my expectations for its price point. It was clean enough, near tons of dining options but yet quiet enough, and the wifi worked very well for me and I was able to do my work (2h video call).
Anmol
Triple Room - Non-Smoking
Stayed in Mar 2024
Travel with friends
1 review
3.7/5
Posted on May 19, 2024
Decent room for the price. Felt a bit old but it was clean. Had all necessary amenities and close to the shoppijg street. Good for stops while travelling.
Guest User
Single Room - Smoking
Stayed in Mar 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Apr 30, 2024
Simple, clean, cheap hotel, located generally in the center of the city. A no frills kinda hotel, but I guess that's all you're looking for half the time. I have no complaints. If the price is right, I would stay at again. Nothing spectacular, nothing bad - neutral (which is positive, when it comes to hotel stays).
chan leong
Double Room - Smoking
Stayed in Jul 2024
Family
15 review
2.2/5
Posted on Aug 16, 2024
Move along. There's nothing to see here.
keagan
Single Room - Non-Smoking
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 9, 2024
Cheap and comfortable.
Guest User
Twin Room - Smoking
Stayed in Jun 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Aug 26, 2024
Nice stay
Guest User
Single Room - Non-Smoking
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 6, 2024
so good
Guest User
Single Room - Smoking
Stayed in Jul 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 1, 2023
very nice
Arthurhsu
Double Room - Smoking
Stayed in Aug 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Sep 15, 2024
It's close to the shopping street. It's easy to get to Sendai Station. The sightseeing bus is right next to it. It's really convenient. You don't have to worry about convenience stores and dining. The JR and subway are right next to it. The local public facilities are suitable for moving luggage.
Original TextTranslated by Google
Response from Property: Thank you for your contribution. We are happy to hear that you have enjoyed your stay at Sendai ホテルパールシティ. All staff will work hard not to cause you inconvenience. We look forward to your visit again. On behalf of Sendai H&T, I would like to extend my sincerest greetings.
CHIU HAN
Single Room - Smoking
Stayed in Jul 2024
Solo travelers
11 review
4.5/5
Great
Posted on Sep 24, 2024
It's a little far from the station and very close to Ichibancho. The receptionist at the counter will use a translator to communicate with you. However, there is no place to eat in the lobby. You can only eat in the room. There is a microwave that you can use.
Original TextTranslated by Google
Response from Property: Thank you very much for your valuable feedback. We will continue to listen to your comments and strive to provide you with better service. We look forward to welcoming you back soon. Have a nice trip.
かおるんだよ
Single Room - Smoking
Stayed in Jul 2024
Solo travelers
9 review
3.2/5
Posted on Aug 15, 2024
The room, if I may say so, was not so good. However, the breakfast was delicious. I think it is a cheap accommodation with breakfast included.
Original TextTranslated by Google
Guest User
Single Room - Smoking
Stayed in Nov 2024
Family
1 review
2.7/5
Posted on Jan 15, 2025
It's probably unavoidable that the room is old and not clean. It was a good value for the price. It's acceptable if you're just using it for sleeping for an event or work.
Original TextTranslated by Google
Response from Property: このたびは、ホテルパールシティ仙台をご利用いただきまして誠にありがとうございます。また、施設や設備・清掃についての貴重なご意見をいただきましてありがとうございました。お客様にご満足いただけるよう、引き続き努力いたします。またのご来館をお待ち申し上げます。ホテルパールシティ仙台
Guest User
Single Room - Smoking
Stayed in Oct 2024
Business travelers
3 review
2.0/5
Posted on Nov 28, 2024
I arrived at the hotel after it had gotten a little dark, but the spotlights illuminating the sign at the entrance were not on and it was dark. The bathroom sink area had black water stains and a lot of mold.
Original TextTranslated by Google
Response from Property: この度は貴重なご意見をいただき、誠にありがとうございます。バスタブの老朽化についてご指摘いただき、感謝申し上げます。今後の改善に向けて、社内での検討を進めて参ります。ホテルパールシティ仙台