1 Chome-2-37 Tsutsujigaoka, Miyagino Ward, Sendai City, Miyagi Prefecture, 983-0852, JapanView Hotel Details
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Daiwa Roynet Hotel Sendai Guest Reviews
4.5/5
Great
195 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(195)
Positive reviews(190)
Reviews with photos/video(35)
Easy to get around(24)
Convenient for shopping(14)
Tasty food(8)
Perfect for business trips(7)
Many amenities(7)
Would stay again(5)
Comfortable bed(4)
Close to train station(4)
Negative reviews(5)
Guest User
Moderate Single Room-Non-Smoking
Stayed in Nov 2024
Solo travelers
13 review
4.7/5
Amazing
Posted on Dec 24, 2024
The hotel is located near Yodobashi with local supermarket and 7-11 nearby. Staff were all very nice and helpful. The room was neat and tidy.
Response from Property: Thank you for staying At Daiwa Roynet Hotel Sendai. We are so happy that we were able to meet your expectation and that you have enjoyed your stay in our hotel. Looking forward to serve you again.
Kendrick Pak Lin
Moderate Double Room - Non-Smoking
Stayed in Nov 2024
Family
2 review
4.5/5
Great
Posted on Dec 31, 2024
Good location right across from Sendai Station, excellent value for money. However, the staff's English capabilities are limited, other than that everything was great!
Response from Property: Thank you for staying At Daiwa Roynet Hotel Sendai.Thank you also for posting this beautiful pictures of our hotel. We are so happy that we were able to meet your expectation and that you have enjoyed your stay in our hotel. We are sorry for our staff`s english, if you request for english speaking staff,we will be happy to assist you. Looking forward to serve you again.
Anonymous User
Moderate Single Room-Non-Smoking
Stayed in Nov 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Dec 21, 2024
The staff is excellent and the breakfast food is okay. The location is perfect to Sendai Station. Just need to take a minute walk only.
Response from Property: Thank you for choosing Daiwa Roynet Hotel Sendai. We are delighted that we were able to meet your expectations and that you enjoyed your stay at our hotel. We sincerely look forward to welcoming you again.
ACNF
Moderate Double Room - Non-Smoking
Stayed in Nov 2024
Couples
16 review
4.5/5
Great
Posted on Jan 8, 2025
Very clean room and comfortable stay. Convenient and within close walking distance to the train station.
Response from Property: Thank you for staying At Daiwa Roynet Hotel Sendai. We are so happy that we were able to meet your expectation and that you have enjoyed your stay in our hotel. Looking forward to serve you again.
ÑearAndFªr
Moderate Single Room-Non-Smoking
Stayed in Jan 2025
Business travelers
78 review
2.5/5
Posted on Feb 28, 2025
Having to use a computer for check-in/out procedures is quite assy, innit?
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai and we are sorry for the inconveniences caused by the self check-in/out system.
Guest User
Deluxe Twin Room-Non-Smoking
Stayed in Aug 2024
Travel with friends
13 review
4.0/5
Very Good
Posted on Sep 24, 2024
Location is great, very close to the East exit of the train station. Good size room but housecleaning is a bit sloppy. Found hair on the bed and an unwanted hair band on the floor the day when we checked in. The front desk was very apologetic about it. Overall we are satisfied with the stay.
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai. We are so sorry for the unfinished clean was made and we have warn the cleaing staff for this issue. Looking forward to serve you again.
DWHall
Standard Twin Room-Smoking
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on May 4, 2024
Clean and friendly guidance in Japanese. Great location.
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Sendai. Every word we receive from our customers will serve as encouragement for all of our staff in the future. All of our staff will continue to put even more effort into our service industry so that we can continue to meet our customers' expectations. Thank you for taking your valuable time to post. We hope that you will visit our hotel again the next time you are in the area.
pattra S
Deluxe Twin Room - Non-Smoking
Stayed in Mar 2023
Family
5 review
5.0/5
Outstanding
Posted on Apr 11, 2023
Near sendai station. Good breakfast service and amentities.
Response from Property: Thank you for staying at Daiwa Roynet hotel Sendai. We are so happy that we were able to meet your expectation and we hope to serve you again.
Guest User
Deluxe Twin Room - Non-Smoking
Stayed in Jun 2023
Family
6 review
5.0/5
Outstanding
Posted on Aug 17, 2023
The hotel is next to the station. It's clean and we had a massage chair in the room. Amenities were available at the front desk. We had a very good breakfast at the restaurant, which is a sake and fish restaurant at night.
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai.All the staff are very happy to receive many compliments regarding the location of the hotel, rooms, amenity services, breakfast, etc.I am very relieved to hear that you had a comfortable stay during your stay.It is our greatest pleasure to hear that your stay is comfortable and that you would like to use us again.We will continue to strive to improve our services and aim to create a more relaxing space.Thank you for taking the time to write a review.We are looking forward to seeing you next time.Daiwa Roynet Hotel Sendai
I wen Grace
Moderate Double Room - Non-Smoking
Stayed in Nov 2022
Couples
15 review
4.7/5
Amazing
Posted on Dec 27, 2022
Good location near by Sandai station. Free coffee & tea in the lobby area. Staff are very friendly and helpful
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai.We are very sorry for the words of praise regarding the location of our hotel and the hospitality of our employees.In the future, we will continue to make efforts to improve facilities and provide services, and devote ourselves to creating an environment that will please our customers.Thank you very much for taking the time to post this while you are busy.We would appreciate it if you could visit our hotel again the next time you come to the area.
Clara
Standard Twin Room-Smoking
Stayed in Jun 2024
Travel with friends
6 review
3.5/5
Posted on Jul 25, 2024
The room is too small
Response from Property: Thank you for taking the time to share your feedback. We’re sorry to hear that you found the room size to be smaller than expected.We strive to provide a comfortable stay for all our guests, and your comments are valuable in helping us improve our services. While our room sizes are designed to maximize comfort and functionality, we understand that preferences can vary.If you have specific requirements for future stays, please let us know in advance, and we will do our best to accommodate your needs. We appreciate your understanding and hope to have the opportunity to welcome you back, offering a more enjoyable experience
Guest User
Standard Twin Room - Non-Smoking
Stayed in Nov 2022
Travel with friends
3 review
4.7/5
Amazing
Posted on Dec 26, 2022
The hotel is located just a few minutes by walking behind the main station and there are a lot of yummy food stores along the way & at the station so we never stayed hungry. There was a lot of road works during the time we were there so it’s a bit inconvenient but apart from that the room was at decent size & very clean. If you arrive early than standard check-in time, do a little walk around the city center and come back a little before the time so that you may avoid the queue when everyone shows up at said time.
Response from Property: Thank you for staying at Daiwa Roynet Hotel Sendai.We are very happy to hear your compliments regarding our location.All staff will continue to put more effort into the service industry so that we can continue to meet the expectations of our customers.Thank you very much for your kind feedback.We would appreciate it if you could visit our hotel again the next time you come to the area.
PRAPAPAN
Moderate Double Room - Non-Smoking
Stayed in Sep 2024
Business travelers
26 review
4.0/5
Very Good
Posted on Oct 16, 2024
Goooood
Response from Property: Thank you for staying At Daiwa Roynet Hotel Sendai. We are so happy that we were able to meet your expectation and that you have enjoyed your stay in our hotel. Looking forward to serve you again.
DUY ANH
Moderate Double Room - Non-Smoking
Stayed in Dec 2023
Couples
3 review
4.2/5
Very Good
Posted on Mar 3, 2024
not bad
Response from Property: Thank you for posting your review.We are glad that you were able to visit us.Our team is always working to offer the best service to our customer.We hope you will have the chance to come back soon.Daiwa Roynet Hotel, Sendai
Qianchun
Moderate Double Room - Non-Smoking
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 10, 2025
It's close to Sendai Station and there are many restaurants nearby, so it's very convenient. There is a beef tongue restaurant on the first floor, and it's close to everything and easy to find, so I'll definitely come back!
Original TextTranslated by Google
Response from Property: この度はダイワロイネットホテル仙台にご宿泊いただき誠にありがとうございます。立地に関しまして利便性を感じていただき大変嬉しく思います。お客様の仰せの通り、当館は仙台駅東口から徒歩2分ほどの位置にある上、飲食店が多くあり大変便利かと存じます。お客様にまた来たいと思っていただけることが私どもの何よりの喜びでございます。お忙しい中ご投稿ありがとうございます。またのお越しをスタッフ一同心よりお待ちしております。ダイワロイネットホテル仙台