Sault Ste. Marie Hotels with Airport pickup service

The location and amenities were great, but almost every facet of the trip was made frustrating by the hotel booking policies and front desk manager. I had a $250 Delta gift card that could not be used to pre-book the room to get a better rate. I called and was told I’d have to book the “member rate” (since I’m a member of Marriot Bonvoy and have their app) to use my gift card. That rate was $60 worse than prepaying on the app and $89 worse than trip.com. Considering they already have the money from the gift card you’d think they would have a way to use it while booking on their app or over the phone, not gouge you for the worst possible rate. Next, while we reserved a “water view room”, not a “partial water view” and paid extra, the photos show our lovely view of a steel plant, parking lot, mall and partial water view if you walked right up to the window and looked out at a sharp angle. I called 2 days before and requested early check in and was told 1pm. When I arrived our room was not ready. The manage (R****) was extremely rude and just acted confused, as if she didn’t understand, but seemed to understand and was just unwilling to do anything. There was a sock under the bed.

I didn't expect that there is a hotel with a very elegant decoration in the town, the breakfast is also very good, I will go to this hotel often in the future, the quality is really good, highly recommended! Like the hotel side 👍 I forgot to take pictures.

The hotel is very new and the service is very good. Although it is only a fast hotel standard, the actual room facilities and service levels are very good. There are free masks for entry. Breakfast cannot be provided for dine-in, but breakfast is provided for take-out, which is very intimate... …

Room is fine but seems old fashioned , bathroom is really good and big, facilities are not enough like as basic as water bottle is not available, over priced in comparison to other hotels available nearby.

The room facilities are very good, clean, the bed is very comfortable, there is no need for an extra bed, you can live well! Breakfast is a typical Western breakfast, buckwheat flakes and bread, a very healthy breakfast!

The room is very clean, and the location is right on the side of the highway. The most important thing is that the parking gap is very safe, suitable for a long-distance travel break!

The hotel environment is very clean, there is a laundry room, breakfast is a regular buffet bar with eggs and bacon. Personally feel that it is a good trip in the middle of the hotel, recommended.