5 Chome-289-111 Minami 8 Jonishi, Chuo Ward, Sapporo City, Hokkaido, 064-0808, JapanView Hotel Details
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Unwind Hotel & Bar Sapporo Guest Reviews
4.5/5
Great
35 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(35)
Positive reviews(35)
Reviews with photos/video(13)
Great service(4)
Awesome stay(2)
Awesome rooms(1)
Anonymous User
Double Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 19, 2024
The staff here are English-speaking and exceptionally friendly and welcoming.
I purchased a refill for my Traveler’s Notebook, a special collaboration with the hotel featuring the hotel name in gold on the cover. When the staff asked if I was a TN user, I showed her my train version TN, and she showed me hers too! It was a very lovely interaction. They also asked if I wanted to stamp my notebook, providing three different variations. It was a wonderful touch!
There are only five paid parking slots available, costing ¥1,600 per night. The parking spot is reserved for you, so you’re free to come and go as you please. They even put up a sign indicating your room number.
I’d definitely stay here again if I return to Sapporo!
Response from Property: Dear Guest,
Thank you so much for your kind words about our hotel. We are glad you found it such an enjoyable experience. We are always looking for new and exciting ways for guests to have good time staying with us. We hope to see you again next time you visit Sapporo!
Sincerely,
Front Team
Unwind Sapporo
Anonymous User
Twin Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Everything was great! Love the interior design, the rooms are spacious & the breakfast is good. Would definitely come back again!
Response from Property: Thank you for staying! I'm glad that you were satisfied with your stay. We are looking forward to seeing you again!
thank you very much!
KudsayakornK
Family Suite
Stayed in Jul 2023
Family
4 review
4.5/5
Great
Posted on Oct 19, 2023
Good service
Excellent location
Response from Property: Thank you for staying at UNWIND Sapporo. The hotel is 5 minutes away from Susukino. It is located 3 minutes from the subway "Nakajima Koen Station". I think it's a place where you can spend your time slowly and quietly. We look forward to staying with you again when you come to Sapporo. thank you very much.General Manager Tomohiro Ouchi
Guest User
Family Suite
Stayed in Jun 2023
Family
7 review
4.0/5
Very Good
Posted on Jun 19, 2023
clean
Response from Property: Thank you very much for staying at our hotel.
Our entire staff will continue to make every effort to provide you with even greater satisfaction.
We look forward to welcoming you again.
UNWIND HOTEL&BAR SAPPORO
runa
感謝
Twin Room
Stayed in Sep 2024
Other
20 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The staff service is quite good. The welcome drink was complimentary and the person who accompanied me was very happy.
Pajamas are also available for free rental, and the amenities in the room are toothpaste, toothbrush, towels, coffee/tea, oven, kettle, and two bottles of water (all free), and you can take anything else you need from the lobby on the first floor (comb, cotton, cotton swabs, hair string, razor).
It's a camping concept that would kill the romanticism if you come in winter.
Even with the air conditioner at the lowest setting, it's a bit cold.
Breakfast is delivered to your door (+bread, juice, etc.) You can eat it in your room at your leisure, and the view was not particularly good at Hotel Beula across the street.
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Response from Property: Thank you very much for staying at UNWIND HOTEL & BAR Sapporo the other day.
Thank you very much for your very kind comment.
All of our staff will continue to work hard to provide our customers with a satisfying stay.
We look forward to seeing you again next time.
Thank you very much!
UNWIND HOTEL & BAR Sapporo
General Manager Ouchi Tomohiro
Cassiexu
Theater King Room
Stayed in Aug 2024
Family
19 review
4.5/5
Great
Posted on Aug 16, 2024
The hotel is decorated in a Western style, and the rooms are very small. It is not recommended for a family of three. The lobby on the first floor is like a living room at home. Toiletries can be picked up on the first floor. From 5 to 6:30 in the evening, you can enjoy red and white wine in the bar upstairs. Although each glass is poured very little, the atmosphere of the bar is good. The service of the Chinese-speaking lady at the front desk is super good. There is also a ** foreigner who has tinted glasses and only greets guests who speak foreign languages. It is also very speechless. Every time he enters and leaves, he has a bitter face. Breakfast will be delivered to the door of the room, two slices of bread, a bowl of soup + mini juice, hahaha, if I eat like this, I will lose weight like a lightning bolt
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Response from Property: Thank you very much for staying at our hotel the other day.
Based on the feedback received this time, we will reform and continue working to improve our services.
We would be happy if you use the hotel again.
hanamohu
Twin Room
Stayed in Jun 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The staff, the rooms, and the breakfast were all excellent!
When I entered the hotel, I was greeted by a lovely aroma, and the herbal tea was soothing.
The complimentary cocktails were delicious, and the atmosphere in the bar was lovely.
This is a hotel I'd like to stay at again.
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Response from Property: Thank you very much for staying at UNWIND HOTEL & BAR Sapporo the other day! All of our staff are honored to receive such a wonderful comment. We hope you will stay with us again! Thank you very much!
Anonymous User
Twin Room
Stayed in May 2024
Family
7 review
4.5/5
Great
Posted on May 23, 2024
・Please note that the hotel and surrounding parking lots fill up quickly.
・You can leave your suitcases after check-out (for the same day).
・They will call a taxi for you.
・Breakfast will be delivered to your room entrance within a specified time. You will need to check for yourself to see if it has arrived.
・The indoor camping atmosphere is wonderful.
Original TextTranslated by Google
Response from Property: We are very grateful for your review and high rating. We are very pleased. Thank you also for your positive feedback regarding our staff's service. We will strive to provide even better hospitality. We will continue to pay close attention to maintaining a clean environment so that you can continue to enjoy an extraordinary world. All of our staff will continue to work hard to provide you with even better service. We look forward to seeing you again.
なおなおプー
King Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 12, 2024
I was attracted to the hotel after reading the reviews, so I booked it the day before when it was cheaper. I arrived a little earlier than the check-in time, but the woman at the front desk checked me in with a smile, which was a relief.
The aroma, wooden furnishings, and log cabin-style interior were soothing, creating a warm atmosphere unlike any I've ever experienced before.
The room was also relaxing with a calming, wooden interior, and breakfast was delivered to my room. As someone who is used to buffet-style meals, I found the soup in a soup jar, two slices of French bread, butter, and orange juice to be very warm, and I felt a sense of satisfaction as I was able to experience something out of the ordinary. The staff's smiles made this a soothing trip.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at UNWIND Sapporo.
We are very happy that you enjoyed the atmosphere and breakfast concept of UNWIND.
We will continue to strive to provide our guests with an extraordinary space.
Thank you again for your wonderful review.
Please come visit us again when you come to Sapporo. All the staff are looking forward to seeing you.
UNWIND HOTEL & BAR Sapporo
MOTOR
Guest User
Theater Twin Room
Stayed in Jul 2024
Family
27 review
4.8/5
Amazing
Posted on Aug 23, 2024
Family travel, good service, very warm, convenient subway transportation. The hotel facilities are relatively old, but the hygiene is good.
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Anonymous User
Twin Room
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 27, 2024
The room is a little small, but it is very convenient for travel. It is more than 300 meters away from the Nakajima Park subway entrance and very close to Susukino. The lady at the hotel front desk is very enthusiastic.
Original TextTranslated by Google
Response from Property: Thank you for staying at UNWIND Sapporo Hotel. Thank you for your kind comments to our staff. We look forward to seeing you again!
Huishi
King Room
Stayed in Jan 2024
Family
2 review
4.5/5
Great
Posted on Mar 2, 2024
Very good location and accommodation experience. The bar on the top floor is very warm and comfortable
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Unwind Sapporo Hotel.
The geographical location is superior and convenient for traveling. It is recommended as a tourist base. We are delighted to hear that you were satisfied with your stay, including the bar.
We hope you will use our service again when you come to Sapporo.
UNWIND HOTEL & BAR SAPPORO
Front desk MAI
Guest User
Twin Room
Stayed in Jul 2024
Family
10 review
3.7/5
Posted on Jul 13, 2024
Overall it's OK. It's just not convenient to wash clothes.
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Guest User
Double Room
Stayed in Feb 2024
Family
4 review
4.2/5
Very Good
Posted on Feb 14, 2024
The location is quite convenient, whether it is close to the North-South Line subway or walking to Boye and Tanukikoji Street, I stumbled upon this place because I couldn't book a hotel during the Chinese New Year. It's really expensive during the Chinese New Year, and the room is small
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Response from Property: Thank you very much for staying at Unwind Sapporo Hotel. It is a 4-minute walk from the nearest station "Nakajima Park Station", and is conveniently located and recommended as a sightseeing base. We apologize for making you feel that the room is small. Due to the structure of the building, this cannot be done immediately, but we will use this as a reference for future renovations.
Hope you will use our service again when you come to Sapporo.
UNWIND HOTEL&BAR SAPPORO
Front desk MAI
Guest User
Twin Room
Stayed in Jan 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jan 16, 2024
I also enjoyed the hot soup breakfast and the 6 kinds of wine service that you can drink as much as you like!
The shower was powerful and felt good.
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Response from Property: Thank you very much for staying at UNWIND Sapporo the other day! We appreciate that you chose us from the many hotels available, and we will do our best to provide you with an experience that can only be had at UNWIND Sapporo! We look forward to welcoming you back again. Thank you! Ouchi, General Manager, UNWIND Sapporo