Sanya Hotels with Airport pickup service

I had a pleasant stay. The room is very small, but clean. The furniture is old and a little out dated. The hotel staff including the concierge were friendly and accommodating, Vanessa was the only staff to speak English. She gave me so much help and services. The hotel location is great with a private lounger on the beach. The breakfast was rich. The hotel allowed me to check out late which was nice of them, I had an afternoon flight.

A hotel with exceptional conditions, the staff very friendly the clean rooms, it is perfectly noticeable that it is not a 5-star hotel, because there is no maintenance in the hotel... It has a beautiful swimming pool and gardens, but the pool for example does not have the jets connected, and the jacuzzi area is also not working, no room service... It inherited the structure of Anantara but the management of the hotel is noted that it does not want to invest in the hotel, it just wants to manage and when something spoils it does not repair itself and when there is nothing else the hotel closes... It has the potential to be a Of the best hotels in Sanya but there is no investment, unfortunately. In short, it has 5-star hotel conditions but due to lack of maintenance it is a 3/4 star hotel at most.

Had a great time. Front desk and Housekeeping were very accommodating with our frivolous request. Breakfast is mostly Chinese but timing is vast and lasts till 10:30 AM. They have many swimming pools and the beach is accessible between 6:00 to 23:00 Hrs. Beware of the sea currents on the beach. Overall a very satisfying stay.

We stayed in 4 different hotels during this vacation and Pullman Yalong was by far the most disappointing one, although to be honest part of it comes from expectations. Pullman Yalong is a decent 3-4 star hotel, whose main problem is that expectations associated with the brand make it seem to be something it is not. Chinese breakfast is actually quite decent and has a wide range including MaLaTang, if you are craving Western food though it probably isn't worth the price. They have a big sign near the lobby recommending that you should not bring delivery food to your room, due to health and safety reasons, but feel free to ignore that. We ordered both room service and outside delivery on several occasions and deliveries were definitely a better option. Plus there is a food court and a supermarket not far from the hotel. The pool is quite big and its lower section is well shaded as well which a plus. However it was a major disappointment that the slide was closed(long term) as well as the cool cave you might see on the hotel's photos. On top of that there are some downright ridiculous designs ideas including a horrible pool access and sharp edge stairs inside the pool. The beach in Yalong is all public, but the access to it is limited by occasional path between some of the front row resorts. What this means in practice is that you will have a bit of a walk having to go around Marriot in Pullman's case. The room was OK, even had a bath and a walk-in wardrobe. The high point was the balcony above the pool. Signs of disrepair are visible around the hotel, but to be honest this seems to be the Yalong/Sanya standard at least for the 4 star hotels we stayed in. Jacky, I hope I got the name right, who worked in the lobby/shuttle car was great though. Not because he spoke good English(which he did), but because he had a problem solving attitude and wasn't afraid to approach guests to offer help.

Peaceful, beautiful, comfortable. Third time here. One complaint. In the morning I really had to rush to get back from exercising for breakfast before closing at 10:30. When I walked in at 10:10 staff started cleaning the name tags off buffet etc. The cleaner was even mopping around my feet while I was eating. People come here to have a holiday. I understand the staff have to do their jobs etc but breakfast should be a more peaceful experience. Previously I had the same issue with the breakfast.

The service was quite good, check-in was a little bit challenging due to misunderstanding about paying the deposit- it got resolved after a while- language barrier was the main issue. Nonetheless everything went well but had to call the cleaning service on the second day (no idea why it took so long for them to come through, anyways- cleaning was done). The staff at the reception is welcoming, very friendly and helpful with the luggage. All in all, the hotel is a very good spot I must say.

Staying at Crowne Plaza was an absolute joy. I couldn’t be happier with the experience I had. The area where the hotel is located is peaceful and serene. The rooms are clean and specious. I was so pleased to get an upgrade although the season seems to be really busy here. The sea view is stunning. The hotel has got an amazing pool as well with all amenities needed. It was just lovely to relax and unwind next to the pool or at the balcony. All the meals were delicious, especially breakfast. Perhaps staff/waiters at the restaurant could work on their communication in English which would make them more approachable. The absolute highlight was meeting an exceptionally skilled and professional member of staff Spring, who’s responsible for guests relations. His English was amazing and he was extremely helpful, from the moment I checked in to the very last minute of my stay at the hotel. He made my stay here even more special. Overall, I must say that the Crowne Plaza hotel in Sanya and their staff have exceeded my expectations and I am so looking forward to being back.

I’m sorry, that my comment is in English, but I’m very glad, that my family was staying in South China hotel! And we are thankful to the hotel staff, who helped us with every question. And special gratitude to Sophie, who was extra polite and kind to us 🤗 The hotel room was clean, had a lot of free space for family, good view from the window, calm and quiet environment. Swimming pool - great 👍🏻. The location is comfortable too: you can go to the pineapple mall (it’s very close), to the beach (the hotel has it’s own chaise lounges there), to the bund (in the evening it’s nice to walk there), and etc. If you want to live comfortably and not too far from the civilization, this place is perfect!

Great stay. We booked 2 similar rooms but got a free upgrade for one of the rooms. The villa was awesome but the pool access room was also really nice, both had very easy and quick access to the beach and the staff was always kind and fast in helping us. From the stay to the buffet dinner and breakfast to the way the staff dealt with us made it a chill and relaxing trip. There were a bunch of activities we didn’t even get to do and still had lots of fun!

once in advance it could be perfect if one don’t book a sea view room and expect to enjoy this view sitting on the balcony 😢pls see the pictures like a tge great wall) The place and facilities are nice, breakfast excellent and the dishes of the chinese restaurant is incredible delicious, 😋the spa massage very professional (buy a coupon is recommend) 🧐the staff mainly does not speaking english a lot of information are in Russian, the complaints are about some strange rules for smoking, some persons it’s permitted others not, to take a glass from restaurant to the lobby is not allowed and so on, okay this is not a big deal but it would be easier to enjoy if the rules are better clear. finally don’t play the pick up a puppet the arms too weak at all to take out a puppet finally not really what we expected from Hilton any way thanks to the staff all from trainee to manager take care for our needs