InterContinental Sanya ResortNo.11 of Premium Hotels in Hainan
三亚半山半岛洲际度假酒店
No. 1 Zhouji Lu, Jiyang District, Sanya, Hainan, 572000, China
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Rooms (79)
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10/10
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10/10
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Exterior (28)
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9.5/10
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10/10
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10/10
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10/10
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10/10
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10/10
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Public Areas (67)
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10/10
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10/10
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10/10
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10/10
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10/10
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9.5/10
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10/10
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9.5/10
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10/10
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1 night
Guest Reviews
9.4/10
Outstanding
8875 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
Guest User
2 Double Classic
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 18, 2025
Absolutely perfect stay! 🏝️
The room was lovely, the breakfast buffet delicious, and the staff incredibly friendly—special thanks to Davidson, who assisted us at check-in (his English was a big help!) and was always available whenever we needed anything.
The pool area was great, and we especially loved being able to swim in the sea—a rare treat in Hainan! 🌊 Highly recommend this hotel to anyone visiting the island. Will definitely be back!
6/7
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Guest User
1 King Classic
Stayed in Jun 2025
Couple
2 review
9.5/10
Amazing
Posted on Jul 16, 2025
Had a pleasant stay here for our anniversary.
+ The male guest manager was very attentive and polite throughout our stay
+ Not new but well maintained
- Weekends can be crowded with families and kids
- Pool water was a bit murky; one of the pools looked shabby, so most people used the other one, making it feel crowded
Suggestions for improvement: Reserve some beach beds for hotel guests, and consider upgrading the second pool and poolside bar.
6/9
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Anett
1King Classic Ocean View
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 26, 2025
The hotel was beautiful, we loved every parts of it! The beach, the pools, the restaurant! The crew was very friendly, Davidson was always checking on us. The breakfast and the dinner was almost the same everyday, which was kinda boring on the 6th day, and would advise for the staff to learn some basic English, because if you are not Chinese, or Russian they couldn’t understand you.
However beautiful place, best week!:)
Response from Property: 尊敬的賓客,您好,感謝您於百忙之中與我們分享您的入住體驗。並且非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈!再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來!祝您生活愉快!酒店總經理:Weifang
Anonymous User
1 King Classic Ocean View High Floor
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 9, 2025
We spent 3 unforgettable nights at the InterContinental Sanya Resort as a couple, and everything about our stay was simply perfect.
From the moment we arrived, the staff was incredibly friendly, warm, and helpful—they made us feel welcome and cared for at every step. The resort is stunning, with a peaceful atmosphere.
The design and location are picture-perfect, surrounded by lush greenery, beautiful pools, and a private beach. We found so many incredible spots to relax and take photos.
We strongly recommend InterContinental Sanya Resort to anyone looking for a luxurious, stress-free escape. We’ll definitely be coming back!
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Guest User
2 Double Classic Ocean View High Floor
Stayed in Mar 2025
Couple
2 review
4.5/10
Posted on Apr 21, 2025
Not 5-star standard. Feel like they are trying to pinch every penny from you. Chose this hotel because they mentioned “rare snorkelling resources” I saw nothing but bleached corals sand and dead seaweed. Another thing they mentioned on their website is a free airport shuttle than runs twice a day which doesn’t exist. As tennis players we were excited for the court - turns out we have to pay $150 per hr for a very poorly maintained court (broken net with lots of cracks on the floor) with a bathroom that had a dead cockroach in it. Would like to mention that the staff that helped was nice enough to waive the fee for that hour after hearing our feedback. Check in was quite chaotic too! Our room was nice — just that the outdoor couch faces the room and not the sea view. Food was limited and over priced. Overall quite disappointed
Response from Property: Dear Guest, Thank you for your feedback. We sincerely apologize for the inconveniences you experienced, particularly with the airport shuttle and tennis court conditions. Your concerns have been escalated for immediate review, and we are prioritizing facility maintenance and amenity accuracy. We regret that aspects of your stay fell short and appreciate your acknowledgment of our staff’s efforts. We hope for an opportunity to regain your trust. General Manager: Weifang
Levon
1KingClassic GardenVw OutdoorLivingArea
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 13, 2025
Nice trip in Sanya.Hotel has an excellent location.Very close to tourist area.Staff are friendly and polite.Any request they try to help and find solution.Hotel area is big and many restaurants .Western foods available.There is buffet in the evening.Highly recommend for family vacation.
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Yvonne Siew Yoong
2 Double Classic Ocean View
Stayed in Jan 2025
Family
5 review
7.5/10
Posted on Feb 25, 2025
Service given by assigned butler Wendy was very good. She was very helpful in resolving our issues on the rooming and other needs
Location - being a resort it’s pretty far from the scenic UNESCO sites we wish to visit as it takes between 40minutes to 90 minutes to reach there.
Faculties/amenities are quite complete catering for all ages in terms of activities. Beach was beautiful view with white fine sand
Response from Property: Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that Wendy provided exceptional service and was able to assist you with your needs. We appreciate your understanding regarding our location, as we aim to offer a serene retreat away from the hustle and bustle. It's great to know that you enjoyed our comprehensive amenities and the beautiful beach views. We hope to welcome you back soon for another memorable stay! General Manager: Weifang
Anonymous User
1KingClassic GardenVw OutdoorLivingArea
Stayed in Dec 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Jan 21, 2025
Travelling china can often be hard because of the language barrier. On arrival Intercontinental provided the contact (who also proactively reached out) of “Bella”. She was PHENOMENAL and just consistently went above and beyond to help us navigate our time at the hotel and Sanya in general, going to far as to help us get in contact and organise some of our island activities that we were struggling with due to the language barrier. Bella was a star, and the hotel’s help in providing that service was greatly appreciated.
Response from Property: Dear guests, hello, we are honored that you have chosen InterContinental Sanya Resort and given us a full score and careful evaluation. Thank you for your recognition of the hotel's service attitude, which is the greatest encouragement to our work. As for Bella, the employee you mentioned, we will be the first to share this joy with her. The hotel is built along the coast. In your spare time, you can come to the beach and lie on the sun bed. You can admire the intoxicating blue sea view and hear the sound of rolling waves, giving you a comfortable holiday experience. During your break, you can come to our beach bar, sit in the oversized chairs, sip a specially made cocktail and enjoy a relaxing afternoon. We look forward to your next visit! Have a nice day! Hotel General Manager: Weifang
Anonymous User
Classic Room
Stayed in Nov 2024
Couple
17 review
10/10
Outstanding
Posted on Dec 18, 2024
We had a very nice stay at the hotel. The staff is friendly and especially Bella was very nice and helpful during our stay. She was always available and helped us immediately. The eggs Benedict at the breakfast are my favorite. We will definitely come again.
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Guest User
1King Classic Ocean View
Stayed in Oct 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 11, 2024
My manager “ELLA” contacted me a day before I arrived. She asked me how I was doing even before I left, how I was doing, and even after I came home from the hotel. It is very supportive to have someone who is interested in and helps me in a strange place. While I was in the hotel, I was so comfortable and handled the inconvenient situation well. I was happy enough to want to go again.
The hotel is clean overall and easy to connect to the beach. The children had a happy vacation. My friend and I rested well
Everyone find "ELLA" here, it's going to be the best trip ever👍🏻👍🏻❤️❤️
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang