Tianze Beach Resort

Tianze Beach Resort Reviews

Tianze Beach Resort

No. 28 Sanyawan Road, Tianya District, Sanya, Hainan, 572000, ChinaView Hotel Details
Tianze Beach Resort
Tianze Beach ResortTianze Beach ResortTianze Beach Resort
Check available rooms for your travel dates
We Price Match
1 night

Tianze Beach Resort Guest Reviews

4.4/5
847 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All reviews(847)
Positive reviews(795)
Reviews with photos/video(204)
Nice sea view(124)
Great swimming pool(78)
Close to beach(78)
Convenient for shopping(74)
Easy to get around(63)
Perfect for kids(35)
Friendly front desk staff(24)
Clean pool(22)
Negative reviews(52)
Anonymous User
Pool-View Garden Two-Bedroom Suite
Stayed in Nov 2023
Family
9 review
4.5/5
Great
Posted on Dec 20, 2023
Old building, room is big, clean and location is convenient. Air conditioner in one of the room was not working but got it repaired promptly. Second day power tripped and the staff attended to promptly. Very friendly staffs and have good experience.
Response from Property: Dear guests: Hello! Sincerely thank you for choosing to stay at Sanya Tianze Haiyun Resort Hotel. The hotel is strategically located, close to Coconut Dream Corridor and Phoenix Island, and is a first-line sea view hotel. It is far away from Phoenix Island. At night, you can have a panoramic view of Phoenix Island and Coconut Dream Corridor, which is so beautiful. All the hotel staff sincerely look forward to your visit again! I wish you all the best and happiness to your family.
Guest User
Garden Room - Pool-View (Double bed)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Great location of the hotel right in the heart of the city. across the street there is a beach. Hotel has it's own swimming pool for kids and adoults. Good hotel service,good size of apartments, eating and drinking is very convenient, there is very good Quality Italian restaurant right next to the hotel as well as nice chinesse restaurant with nice choice of fruit juices. You can easly get fresh fruits coconut watter nearby. Few minutes by walk there is big shopping mall with big indoor playground for kids. I highly recomend that place good value for money :)
Response from Property: 親愛的賓客：您好！誠摯感謝您選擇入住天澤海韻度假酒店。非常感謝您對酒店的支持與厚愛。很高興看到您對自己的選擇非常滿意，我們也會繼續保持，做最貼心的服務，最乾淨的衞生……期待着您的再次光臨！祝您闔家歡樂，闔家歡樂。
Francesco
Pool-View Garden Two-Bedroom Suite
Stayed in Jul 2023
Family
2 review
2.2/5
Posted on Aug 16, 2023
I stayed here with my family, it's a very old hotel, old rooms, terrible smell of sewage in the bathrooms. There is no kitchen, there are no pots, plates and glasses, there are no wardrobes I had booked for a week But after three days we ran away. Even if we changed rooms, the smell of sewage remained. The primary responsibility lies with Trip. Com. He should make sure of what he promotes on his website. I do not recommend this hotel.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Marbucc
Deluxe Boutique Room - Sea-View (Double bed)
Stayed in Nov 2022
Solo travelers
40 review
4.5/5
Great
Posted on Jan 23, 2023
Cheap place to stay on the bay. Decent pool. Very close to big supermarket
Response from Property: 親愛的賓客：您好！誠摯感謝您選擇入住三亞天澤海韻度假酒店。酒店地理位置優越，近椰夢長廊、鳳凰島，屬一線海景酒店。與鳳凰島遙遙相望。一到晚上，鳳凰島與椰夢長廊的夜景盡收眼底，美不勝收。酒店全體員工衷心期待您的再次光臨！祝您萬事如意、闔家歡樂。
Anonymous User
Deluxe Boutique Room - Sea-View (Double bed)
Stayed in Nov 2022
Solo travelers
4 review
1.0/5
Posted on Dec 30, 2022
Unfortunately there were no English speakers and no western breakfast
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Naijie
Garden Room - Pool-View (Double bed)
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 4, 2023
设施：9 卫生：9 环境：9 服务：9 ok
Response from Property: 親愛的賓客，您好！非常感謝您這次的旅行選擇在三亞天澤海韻度假酒店！看到您對酒店的喜愛，我們倍感欣慰！本酒店的地理位置得天獨厚，面朝大海，背靠市區，擁有中心花園露天游泳池，與美麗的鳳凰島咫尺相望。與瀚海的大海只有一路之隔，交通四面發達，選擇本酒店，對您的出行，將添一份順暢與輕鬆。本酒店在2017年11月底已全面裝修升級竣工，12月份重新營業，整個酒店已煥然一新,非常適合商務出差和居家旅行.我們真誠期待與您相聚在三亞天澤海韻度假酒店！祝您生活幸福,闔家歡樂。
Jan
Garden Room - Pool-View (2 beds)
Stayed in Jan 2022
Solo travelers
8 review
3.2/5
Posted on Mar 1, 2022
Location is good
Response from Property: 尊敬的賓客:您好!誠摯感謝您選擇入住天澤海韻度假酒店.酒店全面裝修一共158間套，裝修時間：2016年6月；酒店大堂2016年11月30日精裝修完畢,天澤海韻度假酒店位於極具熱帶海島風情的三亞市三亞灣，總建築面積 21166平方米 ，綠化率達 55[[[[[[[%]]]]]]] ，園林環境一流，酒店距自然很近，離繁華不遠。背靠市區，毗臨國際客運碼頭，機場、車站相距不遠，出行、購物，交通十分便利。南依風景秀美的三亞灣，與一道 17公里長的“椰夢長廊”相偎相依；周圍近距鳳凰島、海月廣場、春園海鮮廣場、大東海等著名場所，與西島、南山佛教文化苑、大小洞天、鹿回頭山頂公園等著名景區相鄰。酒店全體員工衷心期待您的再次光臨!祝您旅途愉快。
Anonymous User
Garden Room - Pool-View (Double bed)
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The hotel environment is quite good, and the location is also very good. You can watch the sunrise over the sea when you wake up in the morning. The sea is right outside your door, and there is Victory Shopping Plaza behind you. It is also very convenient to eat. Overall it is very good, and the stay is very comfortable. There is no other noise at night and you can sleep peacefully. I am quite satisfied with this!
Original TextTranslated by Google
Guest User
Deluxe Boutique Room - Sea-View (2 beds)
Stayed in Dec 2024
Family
4 review
1.0/5
Posted on Jan 18, 2025
One bottle of mineral water in the room was left over from the previous guest and was not replaced. The room facilities are messy and old, and the condition is not as good as a three-star hotel. I don’t recommend it!
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Guest User
Garden Room - Pool-View (Double bed)
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 8, 2025
This time I came to Sanya, and my friend recommended me a hotel. The environment and hygiene were very good, it was convenient to eat, and it was very close to the beach, which was great.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your kind review. The hotel has a strategic location and affordable prices. Tianze Haiyun Resort Hotel is the first choice to see the sea in Sanya. All the hotel staff sincerely look forward to your visit again! I wish you all the best and may your family be happy.
Guest User
Garden Room - Pool-View (Double bed)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The hotel is located on the seaside of Sanya Bay Road in the city center. Just across the road is the beautiful sea. The environment is beautiful and life and entertainment are very convenient. I will definitely stay here next time👍🏻
Original TextTranslated by Google
Response from Property: 親愛的賓客：您好！非常感謝您選擇入住三亞天澤海韻度假酒店。天澤*海韻擁有一支經驗豐富、優質高效的現代酒店管理團隊和訓練有素、專業友善的員工隊伍，我們以“酒店的服務、家的感覺”為精神理念，致力於獨特經營和温馨服務，讓您居住放心、舒心而愜意。您可以漫步酒店園內，迂迴而行，迎面椰風徐來，望前方海天一色，更有灣內小島如美人沉睡，南國海濱風情盡在眼前，令人心曠神怡……酒店全體員工衷心期待與您再次相約天澤*海韻。祝您闔家歡樂、萬事如意。
Guest User
Garden Room - Pool-View (2 beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The room was very clean and comfortable. The children said they would stay in this hotel again next time they come to Sanya. The front desk service attitude was particularly good.
Original TextTranslated by Google
Response from Property: 親愛的賓客：您好！非常感謝您給予酒店肯定評價。酒店全體員工衷心期待您的再次光臨！相信天澤人會用百分百的誠心，讓每一位賓客入住舒心、安心、放心。祝您旅途愉快。
Guest User
Garden Room - Pool-View (Double bed)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
I stayed at the Sanya Tianze Haiyun Resort Hotel on this business trip to Sanya, Hainan. The experience was very pleasant. I will recommend this hotel to my colleagues, friends and family. The service is supreme and the care is meticulous.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！誠摯感謝您選擇下榻天澤海韻度假酒店。酒店於2017年11月份進行產品大裝修升級180間套。池景花園房、豪華精品海景房、池景花園二居套、豪華精品海景二居套、180度全海景三居套，全新裝修的客房簡潔又不失奢華，均覆蓋高速wifi。酒店每間客房獨門獨户，門庭前設有小花池，一家躺在床上就能看海的酒店。酒店全體員工衷心期待您的再次光臨！祝您幸福快樂。
Guest User
Garden Room - Pool-View (Double bed)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The hotel is in a great location, in Sanya Bay, Coconut Dream Corridor. The hotel environment is very good, the service attitude is very good, and the hotel is clean and hygienic. The hotel is less than 100 meters away from the beach, and the hotel is easy to find.
Original TextTranslated by Google
Response from Property: 親愛的賓客：您好！非常感謝您選擇入住三亞天澤海韻度假酒店及其貼心好評。酒店地理位置優越，交通便利。周圍近距西島、天涯海角、南山佛教文化苑、大小洞天、鹿回頭山頂公園等著名景區景點，相臨三亞市區主幹道解放路，吃、住、行、遊、購、娛可謂一應俱全。期待您的繼續關注。酒店全體員工衷心期待您的再次光臨！祝您萬事如意、闔家歡樂。
Guest User
Garden Room - Pool-View (2 beds)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
I came to Sanya for a meeting with my colleagues. I originally booked a king-size bed, but it was mistakenly booked as a double. When I arrived at the hotel front desk, I explained the situation to the front desk guy, and he immediately changed it to a king-size bed for me. The service was really good. The bed was very big, probably 2 meters. The hotel environment was also good, and it was very convenient. My colleague said that he would choose this place next time he went on a business trip, so that he could go to the beach to walk and enjoy the sea breeze at night.
Original TextTranslated by Google
Response from Property: 親愛的賓客：您好！誠摯感謝您選擇入住三亞天澤海韻度假酒店。酒店座擁一線海景，背靠市區，吃、住、行、遊、購、娛可謂一應俱全，自然美景與都市繁華完美結合。酒店全體員工衷心期待您的再次光臨！祝闔家歡樂。