St. Regis Sanya Yalong Bay Resort

非常滿意的一次節後錯峯旅行。酒店的服務無可挑剔，尤其是管家陳小妹小姐，項目預訂，接送機都安排的妥妥當當。兩次都了小東西，都神奇的找了回來。

酒店很大，環境很好，依山傍水，大堂富麗堂皇，很漂亮，房間寬敞，設施比亞龍灣其它酒店新，孩子玩的項目也夠了。

一向不愛寫評價的我 今天專門來寫一下小作文 【酒店內登船】亞龍灣海釣: 説實話 訂酒店的時候也確實是被這個吸引了 住店套餐送的一份海釣 結果這個給自己埋雷了 去後發現是僅供一人使用 所以一個房間兩人出行的時候你還得付500多 倒還不如不送了 畢竟兩個人也才700多 能給你500還差那200嗎 感覺純純的文字陷阱 好在海釣體驗感還是不錯的 工作人員都很熱情 但是這個文字陷阱確實是讓人敗好感 服務：禮賓服務是跟不上的 老夫老妻出遊想着體驗一下開電車 可能因為不是豪車的緣故吧 感覺被區別對待了 到酒店門口 保安和門僮對我們是蓋不理會的 衹能靠自己去找停車場和拉行李 衹得兩個字 震驚 真的聞所未聞 此番經歷一頓吐槽後酒店馬上送上了兩人份的下午茶 好在當日天氣很不錯 坐着看風景是不錯的 對酒店及時迴應的態度表示肯定 但是下午茶餐品的質量一般 設施：可能還是因為酒店比較老舊 毫無意外地看到房間裏的吹風機就是傳統的老式吹風機 也不知道風力夠不夠 反正我沒試 先生笑話我帶吹風機出門 他説五星級正常也該有戴森吧 結果瑞吉成為整個三亞之行的幾家酒店裡唯一讓我用上自家吹風機的酒店 講句公道話 也許是因為地理位置的優勢吧 大堂吧看出的風景確實不錯 入住後大部分工作人員也還是禮貌熱情的。但是房內的洗漱用品感覺膚感一般 迷你吧也不像別家能送 早餐的種類不多 一圈下來感覺都是各類主食 唯有管家Ella讓我感覺不錯 反應總是貼心及時的👍 第一次入住瑞吉 想着借這次來三亞體驗一下 這次入住下來衹能説 就那樣吧 沒有太多期待值了 不知道是不是打開方式不對 連平時對各方面都無所謂的老公在駕車離店時也對我發出了 你居然不訂隔壁麗思的感慨 🙂↔️🙂↔️🙂↔️

I give it a full 5 points. The main extra points go to Kyle Wang Yan for the housekeeping service, a porter (I forgot his name, we initially stayed in the East Wing room but due to the smell of the decoration we changed rooms to the West Wing, he helped us transfer our luggage with a luggage cart) and the cleaning lady (in charge of the West Wing pool rooms 231 and odd numbers). Because the experience was very bad when we checked in at the front desk on the first day of our stay. The sister who checked us in seemed to be in a hurry to do something more important. It made us feel that she was in a hurry to finish the check-in for us, and she could do it only after we were done. We were not important. She was very impatient with the service consultation and the answers and solutions to the problems we encountered when booking with Ctrip. We booked a room for 2 consecutive nights. Because of the attitude of this sister, we even thought of checking out after only staying for 1 night. We didn't want to stay at St. Regis anymore. However, with the caring service of the housekeeper brother Kyle Wang Yan, the baggage handling brother and the cleaning sister, we felt the warmth of St. Regis again. We were reluctant to leave after staying at St. Regis for 2 nights. We will stay at St. Regis again when we come to Hainan next time.

瑞吉酒店泳池房床品柔軟，睡眠質量超高。從房間能直接躍入泳池，無比愜意。餐飲豐富美味，滿足味蕾。周邊環境優美，靜謐宜人。在這裏，每一刻都充滿愉悦，下次還會選擇，是度假放鬆的絕佳之選。

管家服務很不錯 房型也很大