Green Inn (Sanming Shaxian people's Government Square store) Reviews

Response from Property: Dear, you arrived at the store earlier that day, and you were in a hurry. The room has not been checked by the manager. You went up immediately after cleaning. Our eldest sister did not notice it. It is indeed our negligence. We have replaced all the relevant items with new ones. I called you because I want you to explain to you to clear up the misunderstanding. We have been in the hotel for more than ten years and have never encountered such a situation. Besides, there is a glass door in the middle of the shower in your room and it cannot reach the toilet. How do you use it? Shower cleaning, you misunderstood, our night shift staff explained to you that they didn’t notice, our eldest sister will not use any items in the room to clean, our dishcloths are divided into 5 colors, special colors are used, we have been strict The hotel implements one change per guest, and the hotel will conduct spot checks and monitoring from time to time. If it is found that the bed sheets have not been changed, they will be expelled and will not be hired. Sorry to bring you a bad experience. We apologize, and we will strengthen health management to prevent such problems (reply to supplementary comments)

Response from Property: 親，您看一下是不是下單的時候順帶購買了平台禮包，導致總價變高了，我們在沙縣縣中心黃金地段，沙縣著名景點步行就可以到達，租金較為昂貴，您可以關注我們集團直銷渠道優惠更多哦！我們也有價格便宜的大床房，也有房間面積大的落地窗大床房供您選擇哦！

Response from Property: 親，很抱歉，您帶了一個女生因為不願意登記身份證，凌晨一點想要取消，我們已經給您全天保留了，凌晨一點取消，我們已經錯失最佳銷售時間了，希望您能諒解。我們酒店位於沙縣縣中心，出門即可到達人民政府，七峯疊翠景區，李記小吃，古街古巷，因此租金比較昂貴。您可以對比在同類型的酒店中我們價格並還算是比較實惠的，同時我們也有其他價格相對經濟實惠的大床房供您選擇的，很遺憾此次入住未能達到您的期望。我們深感歉意，我們深知我們還有許多做的不夠到位的地方我們會繼續努力改進，做好每一項工作，爭取做到，讓每一個顧客高興而來滿意而歸。（回覆補充點評）

Response from Property: Dear, I'm sorry for the bad experience. After reading your comments, we organized a meeting for the staff in the room on the same day, so that the eldest sisters should pay attention to opening the windows for ventilation and closing the screen when they clean up the room, and spray when they exit the room. Sprinkle on an air purifier to prevent this from happening again. If you have any questions during your stay, you can contact us at any time. We will arrange staff to deal with it as soon as possible. I hope you will not lose interest in us and give us a chance to choose us.

Response from Property: 該房間的地板我們已經重新整改了哦，當班員工我們已經嚴厲批評他了，並讓他寫了檢討書，把這差評罰抄了100遍，讓他能記住能滿足客人的基本要求我們都會盡可能滿足賓客，同時也召集了大家，重新對客服務進行了培訓。可能您沒注意到浴室裏有一直有擺放防滑墊的哦，酒店位於沙縣縣中心黃金地段，寸土寸金，門口有很多個停車位可以停車的呢，春節期間多地人流增多，停車位確實也是會比較緊俏些呢，不過離酒店不遠的閩輝商場地下停車場和政府大樓後面的停車場都是可以停的哦！

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 酒店大廳已經翻新結束了，您預訂的是我們酒店視野最好，房間面積最大的大床房，可以看到我們沙縣著名景點七峯疊翠懸索橋，由於酒店位於沙縣縣中心熱鬧的黃金地段，沿街的房間會有些聲音，但是房間風景好，窗户關一下會大大減少聲音，或者選擇我們考小區的房間，我們酒店也有經濟實惠的大床房，多個電影免費觀看的影院大床房供您選擇哦

Response from Property: 您好，我們現在大廳已經翻新結束了哦，電梯故障我們已經第一時間聯繫維保公司進行維修處理了，不好意思給您帶來了不好的感受。