San Jose Hotels with Pools

The girls at the front desk are very talkative and friendly. The downside is that the sofa bed is very uncomfortable. On the day of check-in, I was catching up with the room next to the party, and it was a big night! ! !

Fortunately I only spent one night here. I was surprised by the lack of basic service and amenities: Before my arrival, I used the chat feature to ask about parking but never received a response. Upon arrival, the employee at the front desk was unfriendly and charged me for parking without my consent. I asked about parking, making clear I was trying to decide whether to park my car at the hotel or somewhere else. She told me it was $35 for in and out privileges, I asked how much it would cost to park directly in the lot (since I did not need to go in and out) and she said ”I think it's $22 but just bring me your ticket” in a pretty rude tone. I was taken aback by her tone so I did not continue to engage in the conversation and I did not respond confirming I wanted parking, expecting I would pay directly with the lot, and later learned she charged me $35 anyway, plus a $5 tax she did not mention. No acknowledgement of Marriott Gold status, no upgrade, no explanation. I don't know if I received a welcome gift. The air conditioning in my room was not working, and there was a comically large plastic fan next to the TV. When I arrived to my room at 10 PM it was 80 degrees, so the fan was useful but I feel like they should probably fix the air conditioning or at least warn the occupant that it's broken. I would not stay here again.

My stay at Country was outstanding. From the moment I stepped into the clean lobby, I felt welcomed by the friendly staff. The bed was comfortable, ensuring restful nights. Breakfast was a treat. The hotel's location was convenient, totally good choice for me . Actually this is my first hotel review and i satisfied my first time of this

Room 1517 was very clean and comfortable. Housekeeping does a good job. Temperature controls are very easy to change and there was a refrigerator, coffee maker and a complimentary bottle of water. I love using the Marriott app to get my room key on my phone and bypass the front desk. It makes things very convenient. This hotel is a short walk to the Convention Center VTA light rail station that I was able to use to travel to and from the San Jose Airport. One issue I noticed though is that the in-room safe was not bolted to the cabinet. Anybody can literally just pick it up and carry it out of the room (which basically defeats the purpose of safe).

Convenient transportation, not far from the airport, but also pick-up and drop-off

I’ve been coming to the San Jose Hilton for years. The breakfast is top quality and generous portions. The serve is second to none. Horacio gives the best serve and after the second time dining he remembered me. He also remembers what I like and always goes above and beyond. Horacio Is on of the reasons I only have breakfast here. Is awesome

Upon arrival, the shuttle was parked in the entrance driveway so we had to park in the alley and haul our luggage through the parking garage - no assistance from Marriott staff and no luggage carts were staged to make this task easier. I am an Ambassador elite member and should have been given complimentary water at checkin, but no water was offered. We were also not able to access the enhanced internet during the two days that we were at this property. The login screen said the information I entered did not match the hotel’s registration information. Marriott management was totally unresponsive in addressing the problem and Marriott IT (somewhere in Canada) was unable to help - my call was “dropped” after a few minutes. There were no USB connections for charging phones and the electric plugs provided by bedside table lamp was loose fitting and non-functional. I had to unplug the hotel phone to use the wall receptacle for charging my mobile phone. I did like the layout of the room but did not like the use of opaque glass on the doors that separated the toilet enclosure and shower enclosure from the bedroom area. These doors allow light to enter the room at night which may disturb anyone else in the room who is sleeping. The hotel “restaurant” is a seating area near the bar and the bartender was the waiter; the “kitchen” was behind a wall and not visible. We were unable to get coffee from the “restaurant” or bar in the evening - there was no way for bartender to make fresh coffee. Our experience at this Marriott property is not what we expect from Marriott and our stay here was a huge disappointment to say the least.

While we had a confirmed reservation for a room at the Hampton, they were booked up, however, helped us move across the street to the Holiday Inn. It was midnight, with three young kids, and the front desk man for the Holiday Inn was proceeding to tell us there were no rooms and no options. After the front desk man from the Hampton pushed, Holiday Inn agreed to ”clean a room” so we could stay the night. They proceeded to clean a room with 1 King bed, when there were four of us and we asked for a room with two queens. An hour later, we were let in a room. The tile floor was sticky and there were only 3 shower towels (even though they all knew there were four people). Beds seemed clean and were comfortable. Airport shuttle driver was then about 12 min behind schedule but was very nice gentleman. I wouldn't care about the late shuttle (we planned extra time), except when you don't get into a room until 1am and you have to catch a 6:15am shuttle, it's annoying.

I came up for a high school reunion and since I stayed here before, I wanted to stay here again. The woman at the front desk was friendly and inviting, and since I'm a Marriott member, per my request, I was given a great room on a high floor, and away from the elevator. Spacious room, great AC/heater unit, and the kitchen was helpful since I was there for four days. The breakfast buffet was great! Something different each day. Didn't care much for the pastry selection, but it worked. Really good coffee!!! Every staff worker I encountered was friendly and a couple asked if I had everything I needed. I really like staying here when I'm up in San Jose. It is so close to the airport, yet you can't hear the planes! I took two early morning walks along the river trail, and there you could hear the planes! Definitely worth staying at!

The room can be, if you feel bad, you can find the service desk to replace it after entering the door and before moving anything. In general, the facilities are good and the service is OK (don't compare with the high domestic standards). The surrounding University of San Jose can walk around, there is not much dining around (or not more accurate), but you can go to the airport to find something to eat