HYPERION Hotel Salzburg

HYPERION Hotel Salzburg Reviews

HYPERION Hotel Salzburg

Rainerstrasse 4, Salzburg, Salzburg State, 5020, AustriaView Hotel Details
HYPERION Hotel Salzburg
HYPERION Hotel SalzburgHYPERION Hotel SalzburgHYPERION Hotel Salzburg
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HYPERION Hotel Salzburg Guest Reviews

4.5/5
Great
82 review
Verified reviews
Location4.5
Amenities4.5
Service4.4
Cleanliness4.7
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All reviews(82)
Positive reviews(78)
Reviews with photos/video(18)
Great location(29)
Awesome stay(27)
Friendly staff(22)
Awesome rooms(16)
Delicious breakfast(14)
Awesome amenities(13)
Well decorated(7)
Convenient location(7)
Negative reviews(4)
Guest User
Superior Double Room
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 9, 2025
That hotel is super conveniently located not even 5 mins walk to the Mirabell Palace. The concierge service is wonderful and the restaurant is delightful. Very clean and modern. They even offer parking services for a fee.
Response from Property: Dear guest, Many thanks for choosing our hotel for your trip to Salzburg. Regarding to your amazing rating we are delighted that you enjoyed a very pleasant time with us and experienced an attentive service throughout. Please come back soon for another memorable abidance in warm atmosphere and great central location.Best regards,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
Zhongms
Superior Double Room
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Luxury hotel in a superb building and very well located. Excellent service from the staff and amenities. There's a private car park within their courtyard (for quite a lot of € though). Expensive but worth the experience.
Response from Property: Dear Guest,Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Anonymous User
Superior Double Room
Stayed in Oct 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Excellent service! Complimentary mini bar and chocolates daily.
Response from Property: Dear Guest,Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Siew ing
Superior Double Room
Stayed in Dec 2024
Couples
1 review
4.0/5
Very Good
Posted on Jan 4, 2025
Room is small for superior double room but alright for a couple. Cleanliness in room is good. Bathroom is split betwn wet & dry area.. location is about 10 to 15mins walk from Salzburg station to hotel. Hotel located opposite Mirabell garden. And quite a few Asian eateries ard esp walking distance to this eatery place call Rechnung at Mirabellplatz. Serving both Chinese n sushi. Awesome food n servers. Dieter from the information and tourism desk has been exceptionally helpful & friendly. . Showing us where to go n must try eateries. Downside will be Breakfast average, not as fantastic spread. Other than that, all is good & I'll go bk this hotel again. Thanks
Response from Property: Dear Guest,Thank you for your detailed review and valuable feedback. We are delighted to hear that you enjoyed your stay with us, appreciated the cleanliness, and found our central location convenient. It’s wonderful to know that Colleague at the information and tourism desk was exceptionally helpful in guiding you to must-visit spots and eateries – we will gladly pass along your kind words!We regret that the breakfast did not fully meet your expectations and appreciate your input as we strive to improve our offerings.We look forward to welcoming you back soon and wish you all the best in the meantime!Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Guest User
Superior Double Room
Stayed in May 2024
Couples
33 review
1.5/5
Posted on Jul 2, 2024
Bad location, very small room although we had Superior and weird toilet. It's 5 star but doesn't have gym
Response from Property: Dear Guest,Thank you for letting us know what you liked and didn't like. We depend on the help of our guests to ensure a perfect stay, so we really appreciate your support. We would also be very happy about another visit, where we would like to convince you 100%. I wish you all the best until then,Your H-Hotels team,Stefanie Bergforth - Online Reputation Manager
Guest User
Superior Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Loved the hotel. Great location and a great price point.
Response from Property: Dear Guest,Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon.Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Bill333
Deluxe Room
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 22, 2023
The hotel has been opened not long ago with 115 rooms that you can choose from. The building itself carries a long history of Salzburg and its right opposite the Salzburg Congress building where there are many tourist attractions within walking distances. Hotel staffs are very friendly and speak excellent English since I am not a local speaker that make me feel at home. The breakfast is something you do not want to miss.
Response from Property: Dear Bill,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon!Your H-Hotels team,Stefanie Bergforth - Online Reputation Management
Guest User
Superior Double Room
Stayed in Feb 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Everything is great ! Will be next time again!
Response from Property: Dear Guest,Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Charlene Granier
Comfort Double Room
Stayed in Feb 2023
Business travelers
14 review
4.2/5
Very Good
Posted on Mar 20, 2023
Room was clean and bathroom impeccable. Service always helpful. Minus point for breakfast where I would expect a decent cappuccino for the 25€ buffet. Location perfect for the conference center (just across the street). Bar and restaurant have a nice selection for a decent price. Would recommend!
Response from Property: Dear Mrs. Granier,Thanks a lot for giving us a great rating. How nice to know that your stay at our hotel was enjoyable and your experiences associated with positive thoughts. Hopefully we will meet again someday for another pleasant time in nice ambience. Warm regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Linna Ngan
Superior Double Room
Stayed in Jul 2024
Couples
2 review
4.0/5
Very Good
Posted on Sep 11, 2024
good location
Response from Property: Dear Guest,Many thanks for your wonderful review, which made the entire team very happy. It's great that we were able to convince you of our Hyperion Hotel and that we hope to continue to convince you in Salzburg in the future. We wish you all the best until then.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Lucine Zhu
Suite
Stayed in Nov 2022
Couples
4 review
3.5/5
Posted on Jan 1, 2023
1. The hotel forgot to clean our room when we left the room at 2:30pm with the cleaning notification turned on. We have to wait another 30minutes at the lounge bar when we got back at 10:00pm late at night. 2. The electric kettle we requested from the hotel is with a lot of water stain. in such case i didn't drink the water boiled from the kettle. 3. Overall the reception's service attitude is good. 4. the suite doesn't have the view which cannot be told from the booking info page. 5. the cleaner staff forgot to refill some drinking water when finished cleaning the room. no water to drink.
Response from Property: Dear Xiwen,We deeply regret that we couldn't win you with the comfort and guest oriented service our Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Deluxe Room
Stayed in Sep 2023
Couples
5 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Excellent hotel!
Response from Property: Dear Guest,Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
JudyH.xxxx
Superior Double Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
It is said to be a five-star hotel in Salzburg. It is very cost-effective. Drinks and snacks are free in the room. There are also free chocolates. Water or wine is provided when checking in. There are also free chocolates in the lobby. The room is very clean and you can rest at night. The key location is amazing. It is opposite the Mirabell Gardens
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6/7
Response from Property: Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon!Your H-Hotels team,Stefanie Bergforth - Online Reputation Management
66961226
Superior Double Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The hotel breakfast is very rich, and there are many kinds of drinks in the small refrigerator in the room, which are free to enjoy. The location is also good, and the hotel facilities are of course impeccable. Although the room price is a bit expensive, it is worth experiencing.
Original TextTranslated by Google
Response from Property: Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon!Your H-Hotels team,Stefanie Bergforth - Online Reputation Management
Guest User
Superior Double Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The front desk and service staff are very nice. The location is good, opposite Mirabell Gardens. The room is not big, but it is basically like this in Europe. The room is relatively clean and the overall feeling is good.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much indeed for your nice rating. We are very delighted to read that you have enjoyed your stay in the hotel as well as our facilities and our staff friendliness. Our sole focus is to provide a flawless and excellent service and facilities to our valued guests and to contribute towards a memorable stay. We look forward to welcoming you again.Best regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager