Saint Helier Hotels with Airport pickup service

The location was fantastic with views over the Marina and the little island with the Fort. The breakfast was good and the customer service was wonderful, we got our room upgraded due to an check in error made causing a delay. We were very happy with the upgraded room. The only thing that could be improved was the Spa treatments as there was only 1 person that did the massage and he was booked out during our weekend trip. More spa treatments should be made available with more than 1 staff member. Also the lady who did nails, manicure/pedicures was also not available during the weekend.

Very good service, the front desk is very enthusiastic, and the room service is also very good: 1. After each room cleaning, they will help fold the pajamas, replenish water and food, and leave the name of the cleaner 2. The front desk answered the phone very quickly. We encountered three problems, all of which were solved within 5 minutes. 3. The location is excellent, only 3 minutes away from the bus station, behind is the city center (central market), and it is very close to all the Internet celebrity restaurants (except Oyster box and other restaurants on the beach) 4. The hotel is very clean, the rooms are large, the facilities are new, especially the bathroom, the supporting facilities are sufficient and use Th White Company suits.

The service / staff are amazing here. There is a Portuguese girl on reception who is really sweet and another European girl on reception too. There is a cocktail specialist in the bar who really knows his stuff (I think he’s Indian). Staff at the breakfast in the morning are really good too! Try the oat milk latte. Big disappointments are: the single beds are uncomfortable in the twin rooms with awful pillows. The pool in the spa is a bit dirty, the lighting gives the perception that the environment is cleaner than it actually is. The breakfast has no fresh fruit, surely you can provide daily watermelon, fresh pineapple and melon etc.

This hotel is nice, clean and hygienic, the room is comfortable

The hotel is located on the street in the city center, and it is very convenient to go to the airport and major attractions. There is also a supermarket downstairs.  The room area is larger than expected, clean and well-organized, and the toilet has a bathtub. After a whole day of playing, you can take a bath to eliminate fatigue. However, the sound insulation of the room is relatively poor, and the sound of the corridor and the fence room is often heard, and the quality of sleep will be affected. 

The location was a bit far if you are using public transport but manageable. The front desk called us at 6 am telling us our taxi is here although we did not reserve anything, and someone opened our door in the morning while we were still getting ready. I hope they are more careful going forward.

I recently had the pleasure of staying at the Grand Jersey Hotel in a stunning Seaview room, and it was truly an exceptional experience. The room offered breathtaking views of the sea, making each morning a delight to wake up to. The hotel exudes elegance and comfort, with impeccable service from the staff who were always attentive and friendly. Every detail was thoughtfully managed, ensuring a luxurious and relaxing stay. I would wholeheartedly rate my experience as 5 stars and highly recommend the Grand Jersey Hotel to anyone seeking a memorable getaway.

The room is large. The toilet flush button is not easy to use, and the heating is not on at night, so it is quite cold. The service attitude is very good, the breakfast is not bad, and the restaurant environment is elegant and comfortable.

The location is located in the center of Jersey, about10-15 minutes walk to the port, the room is large, there is a kitchen, very clean, the price is not expensive, very recommended! ! ! !