Rotterdam Hotels with Gym

We stayed at The James for 5 nights in the middle of July. It's a nice hotel - centrally located that' s walking distance to the train station, restaurants and attractions. The room we stayed in was a good size and nicely appointed. As part of the package we had use of 2 bikes for a full day. We took the bikes out on July 19 for a ride around Kinderdijk, which was about 20km away by waterbus. One of the bikes felt sluggish from the start but we attributed the problem to underinflated tires. Unfortunately, that wasn't the issue. It was making a loud pinging noise when it was put in reverse as in backing out of a bike rack on the ferry. The pedals were freewheeling as soon as we started riding when we came off the ferry. I emailed the hotel about the issue immediately but didn't hear anything back for over half an hour. A local pointed us to a bike shop 2 km away and off we went. This was the hottest day (39 C) the Netherlands had experienced in over a decade and we had almost 60 km to cover, so we wanted an earlier start. By the time the hotel emailed us back we were already at the bike shop getting it fixed. There's simply no way that we'd wait another hour or 2 for the hotel to send help. The mechanic was so disappointed with the bike's condition that he said the hotel should pay for the repair and that they may call him if they had any questions. The front desk told us their bike supplier would likely pay us back for the repair but 3 weeks later we're still waiting. The point is: I took the bike from the hotel, not their supplier. Any reasonable hotel would compensate their customers and deal with their supplier on their own. I'm not going to get too upset losing 35 euros but this shows how terrible customer service is with this hotel. You may stay there and it should be OK as long as nothing goes wrong.

Google maps will not take you to the correct location of the hotel! The address states the hotel is in Leuvehaven; however the hotel and entrance are really on Terwenaker 18 (the small peninsula just east of the main road (Schiedsedijk). You can definitely see the hotel on the peninsula as you’re driving north on the main road, but your GPS / offline Google Maps won’t take you there. Just a tip in case you’re driving to the hotel. Other than that, our room was spacious, comfortable, had its own sauna, and a great view of the river. The hotel is about a 15-20 minute walk to the Cube Houses and central market area. Overall, we’d stay there again if in Rotterdam!

From the time we walked through the front door to when we left two days later all was perfect. The staff very happy and helpful. The room was very nice and well appointed . We chose this hotel because it is connected to-the Rotterdam Cruise Terminal. It is close too many eateries. Ifwe return in the future we will rebook. This is a five star hotel. Thanks all.

Great location, easy to get around in Rotterdam. If you are a bit sensitive to noise , better ask for a room far away from the elevator. Highlight is definitely the breakfast buffet team - thanks a lot for the great service and smiles despite a high stress level in the morning.

My husband and I recently took a bicycle trip to Holland and spent one night at the Marriott in Rotterdam. We only wish that every hotel on our trip was as good as this. The Front Desk staff was incredibly friendly and helpful -- they had a special place to lock-up our bikes, helped us do that, spent time with us reviewing a map of the city to decide what to do and where to go, and emailed us additional information. The hotel is in a great central location, across from train station and in walking distance to a lot of sites. The rooms are good-sized, totally modern (great bathrooms!), very quiet, cool (it was warm and we needed air conditioning) and internet worked perfectly. Breakfast is served in a nice room with a great view of the station/city; friendly staff, hot items are cooked to order and the buffet is full of any item you might want. We're just sorry to we only stayed one night.

A very good hotel. I get a free upgrade to executive room. The staffs are very friendly. The only bad thing is sound proof not very good, always heard a lot of people walking outside and bang things inside their room.

This hotel offers a prime, central location, arguably the best in Rotterdam compared to other hotels in the city. The staff are incredibly helpful, friendly, and hospitable, making for an enjoyable stay. However, the furniture is outdated and in need of refurbishment. The chair at the writing desk in my room was sunken and uncomfortable, which was particularly inconvenient during my business trip, as I needed to use the desk frequently.

Zeer net en ruim opgezet hotel met voldoende parkeergelegenheid. Schone kamers, niet super de luxe; maar van alle gemakken voorzien je kunt een bakje koffie of thee op de kamer klaarmaken en met fijne bedden (1102). Vriendelijk en behulpzaam, Nederlands sprekend, personeel. Je kunt tot 23.45 nog een drankje bestellen in de lounge, mocht je dat willen. Het ontbijtbuffet is behoorlijk uitgebreid met diverse broodjes (hard/zacht/hartig/zoet), English breakfast, verschillende soorten yoghurt, fruit en beleg en american pancakes en een grote diversiteit aan warme en koude dranken. Er loopt voldoende, vriendelijk personeel rond waardoor je je erg welkom voelt. Wat helaas, vooral voor onze kinderen, erg vervelend was, was dat er een mevrouw in het hotel verbleef die nare en beledigende dingen naar ons riep toen wij na het ontbijt terug gingen naar onze hotelkamer. Het kwam op ons over alsof zij behoorlijk onder invloed was van iets; ze liep/ danste intimiderend in de foyer rond in haar badjas en met een handdoek om haar haar gebonden alsof ze de hele nacht al sinds de avond ervoor onderweg was naar de badkamer. Ze lachte onze zoon uit toen hij bijna tussen de liftdeur kwam wat voor hem echt heel vervelend was. Voor een net hotel als dit was dat wel een afknapper na zo'n geweldig ontbijt en verblijf. Als ik de eigenaar was had ik haar eruit gezet. Wat ook jammer was, waren de omgevingsgeluiden. Rondom het hotel is men bezig met werkzaamheden waardoor je (zelfs op de 11e verdieping) vroeg gewekt wordt door vrachtwagens die af en aan rijden.

Don’t usually say this but I was truly blown away with the decor and design of this hotel! We had ‘loft’ room in the older part of the building with high ceilings which was beautifully decorated throughout, with three huge windows which we were able to open - something I really appreciate in hotels. Large desk and seating area was great for working and for the night we chose to order in, staff even gave us plates and silverware for our order which was a nice touch. Also really appreciated the separate shower and toilet rooms as well as the underfloor heating, and the bed was incredibly comfortable! Didn’t use the restaurant but the bar area was beautifully decorated and had a good atmosphere. Staff were very friendly and also allowed us to leave luggage upon check out. Super handy for the tram too and a lidl underneath, would definitely stay again.

Location 5/5 - right next to Centraal train station with shops, supermarket, and food. Front desk 4/5 Polite and efficient. Thank you, Irish Ms.Shauna. Room 4/5. Great views. This is our second time staying here. When in Rotterdam we shall return again. Housekeeping 0/5 Worst Housekeeping I have encountered in both staying and running hotels (now retired). The after-hours staff make up for the poor performance of the day crews. Checked in and got a soiled bathroom with number one and number two in the toilet bowl and sticky floors. Couldn't get a housekeeper to come and clean as they had left for the day. The housekeeping supervisor and manager hadn't done the necessary quality control. The next day the Do Not Disturb sign was dismissed and I received a phone call informing me that the housekeepers had left at 2.30 pm for the and they claimed that they had cleaned the room. I Cleaned the sticky floor and the toilet bowl myself. Agreed with the front desk for cleaning the room for 9.30 a.m. the next day. Of course, the housekeeper was a no-show. Turns out the housekeeping staff arrive when they want. There's a normal Albert Hjein 5 minutes by foot.(not the expensive ”to go” type) More shops and eateries inside the train station. Watch out for pickpockets. Most are women and operate despite the presence of Police. The Police are inside the train station whereas the pickpockets are outside the train station. :) Unlimited free coffee at the lobby 24/7 - 5/5