1Key Brand Value 2Prime Location 3Accommodation Excellence 4Culinary Delights 5 Event Excellence 6Wellness Recreation 7Service Excellence 8Corporate LongStay Benefits 9Sustainability 10Competitive Edge
Service Animals - Service Animals are welcome free of charge. Sorry no other pets are allowed.
"I was very fortunate to stay at this newly opened hotel, from April 17th to April 20th, and then extended my stay to April 30th. This is the first time I've really felt compelled to write a review for a hotel. Below is my comprehensive review; I'd give it a 9 out of 10.
1. Hotel Facilities: All facilities, including the rooms, gym, swimming pool, and laundry room, are the latest and highest quality. Every place was impeccably clean and tidy. I was extremely satisfied with the facilities, especially the bed, which was incredibly comfortable.
2. Service Quality: The service from the staff, including the front desk, housekeeping, chefs, and hotel manager, was excellent. Many of the staff, including the front desk, manager, and chefs, speak both Chinese and English. There are also Chinese-speaking signs throughout the hotel, making the check-in experience very convenient, especially suitable for Chinese guests.
3. Restaurant Experience
Because it had just opened and there weren't many customers, the restaurant didn't offer a buffet yet; it was à la carte, with both Western and Chinese dishes. The food was delicious. My reservation included a free lunch, so I enjoyed a variety of customized and delicious lunches every day. The chef's skills were top-notch, and the restaurant staff were very friendly and attentive. This was a perfect experience for me.
4. The only drawback, and the reason I deducted one point: the air conditioning wasn't working properly on my first night. However, this was understandable, as it was newly opened and there weren't many guests. The hotel staff resolved the issue promptly that night, and the hotel manager personally explained the situation to me the next day and offered compensation. I was very satisfied with the hotel's efficiency and attitude.
In short, I highly recommend this hotel!!! Honestly, this is the most comfortable hotel I've ever stayed in, bar none."