Vatican Tourist Inn

After I booked I read all the negative reviews on google and was really nervous. To my surprise, though, it was really pleasant! It is perfectly located near the Vatican and close to many restaurants. The Shuttle to the airport leaves right down the street. The room was very clean and tidy. There were no bedbugs and no stink. The TV had many channels, the AC worked fine in the hot summer days and the room was cleaned daily. The towels were changed every second day, but that was fine for me. I don't change my towel every day at home. It is better for the environment anyway. There is no reception, but we called and in no time the person was there to give us the keys. I would definately stay again.

My partner and I had a truly awful experience at Vatican Tourist Inn. We encountered bed bugs during our stay, which led to my partner having a severe allergic reaction to the bites. We were extremely distressed, especially as this was our first encounter with bed bugs. Here’s what happened: Dirty Room: Upon arrival, the room wasn’t properly cleaned. The duvet and pillows under the sheets were dirty, and the bathroom had hair on the floor. This was the first red flag. Bed Bugs: After the first night, my partner developed bite marks, and by the second night, the bites had become larger and more inflamed. I started inspecting the room and found bed bugs on the mattress. We were moved to a different room, but the damage was already done. Health Concerns: The existing bites worsened, and my partner’s allergic reaction was so severe that it almost required a hospital visit. While I was also bitten, my bites were not as severe, but still uncomfortable. We were forced to dry clean all of our clothes upon returning home to prevent further contamination. Unresponsive Management: I immediately contacted the property to report the issue and was assured that they would address it. However, after sending a detailed email outlining the situation, I have not received any response for over a week. This lack of communication is unacceptable. This experience has been extremely distressing, and I am shocked that the property hasn’t taken proper measures to resolve this ongoing issue. It’s clear from reading other reviews that bed bugs are a recurring problem here, which raises serious concerns about the property’s cleanliness and maintenance. I would strongly advise others to avoid this place, as it was not only unpleasant but also a health risk. I am attaching photos of my partner’s bites, as well as the bed bugs we found, as evidence of this issue.

When we arrived around 10pm no one was there, although they know time we are coming. After waiting we tried to contact them - 25 min later eventually gentleman arrived to open door for us. So be prepare as we were not. Agreed&requested iron wasn't there, guy at reception (next morning) told us "I don't speak English". Toiletries we found was - one shower cup!!!!No soap, nothing. TV only Italian channel, 2 bottles with water only on day1. Whole Inn are flat divided in 5 micro rooms. Never again...