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Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(113)
Positive reviews(12)
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Negative reviews(1)
Guest User
Family Suite
Stayed in Jun 2024
Family
7 review
0.5/5
Posted on Jul 30, 2024
The sanitation and air conditioning of this hotel are very poor. The pillowcases smell bad. There is no air conditioning. The hotel can't solve it. They gave us a fan for 2200 a night. With this condition, Ctrip should screen the hotel!
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Guest User
Double or Twin Room
Stayed in Jun 2024
Solo travelers
17 review
4.5/5
Great
Posted on Aug 4, 2024
I went there as a female solo traveler. There are plenty of towels, toilet paper, soap, shampoo, and good water pressure. The room is comfortable with air conditioning. If you hang the tag on the door, they will clean it every day. The breakfast is the same every day, but it's enough. Bread, two kinds of ham, cheese, butter, tomato, coffee, scrambled eggs, sausage, cereal, and yogurt. They always check and replenish, so there was never a shortage, and the staff always kept the tables clean and very well.
There is a supermarket nearby, which is convenient, and it is a great location, with the Vatican only a 15-minute walk away. You can also walk to Castel Sant'Angelo.
When you arrive at the REG San Pietro Station, go down the stairs towards the San Piero Cathedral, and it is a 5-minute walk to the hotel. (However, there is no elevator, probably due to construction.)
I went up and down with a 25 kg suitcase.
If you go down the stairs in the middle of the platform, you will come out at the central exit where the ticket machines are located, but from there it is a long way around and takes about 12 minutes to get to the hotel.
Buses to the city center depart near the hotel and you are asked to buy a ticket at the front desk, but if you have a credit card you can just get on the bus without buying a ticket and just place your credit card against the red machine on the driver's side to complete the payment, which is convenient and fast. You can also pass through the metro by placing your credit card against the ticket gate. However, you have to buy a ticket every time you use the REG (train), which was a hassle.
The location was great and the area had a good atmosphere even at night, so I felt safe even as a woman traveling alone and I'm glad I chose this hotel.
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tommaso leale
Business Room
Stayed in Dec 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Central structure, friendly and always available staff
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AndyWL
Double or Twin Room
Stayed in Jan 2023
Travel with friends
54 review
4.2/5
Very Good
Posted on Feb 19, 2023
Ad eccezione del membro del personale di servizio mattutino con la barba che manca di pazienza e risponde solo con "NO" ad alcune delle mie domande, gli altri membri del personale di servizio sono molto pazienti. giorno, quanto l'aria condizionata nella mia stanza si è guastata, mi hanno prontamente aiutato a passare a una nuova stanza. Quando ho perso alcuni oggetti, sono stati anche molto pazienti ad aiutarmi a trovarli.
La camera è piuttosto piacevole, in quanto è pulita, ordinata e confortevole. La colazione è adeguata e riempie lo stomaco, ma niente di straordinario. Ogni camera dispone di un balcony, anche se la vista è solo di una stria.
Il personale di servizio serale è eccellente e mi hanno prontamente aiutato a passare a una nuova stanza. La camera è piuttosto piacevole, in quanto è pulita, ordinata e confortevole. dispone di un balcony, anche se la vista è solo di una strada ordinaria
Except for the bearded service staff in the morning, the other service staff were very patient. The waiters at night were great. On the first day, the air conditioner in the room was broken and they helped me upgrade to another room. They patiently helped me find things that were missing. In the morning, the bearded waiter told him that he would only say NO to some questions, which was a bad impression.
The room is not bad, it is clean, tidy and comfortable. The breakfast is generally enough. Each room has a balcony but the view is just a normal street.
The service staff members, except for the bearded morning employee who lacks patience and responds to some of my inquiries with a curt "no," are very patient. The evening service staff is excellent. When the air conditioning in my room broke down on the first day, the evening service staff promptly helped me upgrade to a new room. They were also very patient in assisting me to locate my lost items.
The room itself is quite pleasant, being clean, tidy, and comfortable. Breakfast is adequate and filling, but unremarkable. Each room features a balcony, although the view is of an ordinary streetMore