Cardinal Hotel St. Peter Reviews

STAY AWAY from this place. I've travelled a lot. But this was the most horrible and miserable experience in my life. We spent 2 nights there and moved to another hotel on January 2d, when I noticed that a bag with my passport and some valuables (cost 3000+ Euro) was missing. First thing next morning we rushed to this place because there was a chance that the bag had been somehow left in the room. The receptionist got super hostile at once. "No, we don`t find anything". (He hardly checked). "No, we don`t have video surveillance". (We asked them to check if the bag was with us when we were leaving - to THEIR advantage). LIE. When I pointed to the camera facing the entrance, he was like "Oh, we keep the video for 40 minutes only, to protect our customers’ privacy" (********!) When I said we were going to the police he finally wrote down my details and said they would contact me later with the results. NOBODY called me in a whole month! Nobody. Even to say sorry. Which means that they either found a thief among their staff and covered him. Or they don't give a damn about their customers. Both options are totally inappropriate for a 4-star hotel. Please, AVOID THIS PLACE at any cost! PS To be precise, the hotel is very worn. Breakfast was old (from yesterday's products most probably) and cold.

Needed laundry service done but they didn’t offer and WiFi was unreliable. But nice room and great location next to major tourist areas.

Though I booked a standard room with a courtyard view, they gave me a room at the backside with no view. Though the hotel is 4 stars but I was surprised that the room has no mini bar or kettle or provided bottle of water. Breakfast is ok with good varieties. Location is convenient, only 15 minutes by bus to St Peter cathedral. Overall experience is good for the value of money

Good location, easy parking, great roof top bar!

Güzel bir otel çalışanları güler yüzlü memnun kaldım. Sürekli tercih ediyorum bu oteli.

There was no hot water on the first night, but the hotel refused any compensation or refund. The room facilities were shabby. I do not recommend this hotel.

The hotel's hardware facilities are very good. It is worth mentioning that the service staff are of high quality. It was a very satisfying experience.

Perfect location Disastrous breakfast Very dirty swimming pool Magnificent view at the top

Good location, parking included. Breakfast and staff very good. Would happily come again.

It was OK, the bedding and towels were still new, the location was good, there was a bus stop at the door, the overall feeling was good, but the mirror was facing the bed, which I couldn't accept. I was scared.

Big hotel, the rooms are not big! Furniture and all equipment outdated! I would say a 2* hotel rather than a 4*. Breakfast is still possible. Underground parking included.

Good structure. many details to improve ... a hotel for groups ... acceptable international food. Poor staff

Good hotel

The hotel room smells great, there are many mosquitoes, and the breakfast is poor 😤 It is located in a messy environment. Originally booked for 3 nights, because the child was bitten by mosquitoes, it was extremely noisy... This hotel shows 77 euros per night, but in fact we Pay more than 160 euros, decisively only temporarily stayed for 2 nights in advance and then checked out. Although the problem was explained by Ctrip customer service, it was still not handled well... It is the worst hotel experience in Europe in history... I do not recommend this hotel... It is quite different from the introduction on Ctrip...